muviman Posted March 24, 2016 Share Hi Muviman, Ek sien nie jou bestelling nie ? Kan ek asb vra dat jy die lys van produkte wat jy wil he vir ashley@ikhambi.co.za e-pos ? Sy sal jou vinnig vinnig kan help.Done - just waiting for a sweet deal from Ashley Link to comment Share on other sites More sharing options...
Funky Posted March 24, 2016 Share Bought an item off Buycycle on Tuesday, made payment & the item was delivered within 24hrs.So great service, am happy with the product & the service so will definitely use them again. Thanks again, Keep it up... Link to comment Share on other sites More sharing options...
Kristie BuyCycle Posted March 24, 2016 Share Bought an item off Buycycle on Tuesday, made payment & the item was delivered within 24hrs.So great service, am happy with the product & the service so will definitely use them again. Thanks again, Keep it up... Link to comment Share on other sites More sharing options...
Cejay Posted March 24, 2016 Share Ordered yesterday delivered today happy chappie Keep it up!!!! Link to comment Share on other sites More sharing options...
Kristie BuyCycle Posted March 29, 2016 Share Ordered yesterday delivered today happy chappie Keep it up!!!!Awesome ! Link to comment Share on other sites More sharing options...
Scorn Posted April 19, 2016 Share Another happy customer here, prompt, efficient, good communications through the process, can't ask for more.Keep up the good work, see you soon. Link to comment Share on other sites More sharing options...
Kristie BuyCycle Posted April 20, 2016 Share Another happy customer here, prompt, efficient, good communications through the process, can't ask for more.Keep up the good work, see you soon. Link to comment Share on other sites More sharing options...
Gen Posted April 20, 2016 Share I best go have a look see at the new buycycle website.. haven't been on in ages. .plus I messed up real bad... got so busy with the kids and their school stuff I forgot to by hubby a bday present.. so I have had to postpone his bday to today.. Maybe they have something that says.. "I am so so sorry" Link to comment Share on other sites More sharing options...
fanievb Posted April 20, 2016 Share I best go have a look see at the new buycycle website.. haven't been on in ages. .plus I messed up real bad... got so busy with the kids and their school stuff I forgot to by hubby a bday present.. so I have had to postpone his bday to today.. Maybe they have something that says.. "I am so so sorry"https://www.buycycle.co.za/mountain-bike/clothing-and-footwear/shorts/assos-equipe-s7-bib/ Link to comment Share on other sites More sharing options...
Gen Posted April 20, 2016 Share https://www.buycycle.co.za/mountain-bike/clothing-and-footwear/shorts/assos-equipe-s7-bib/ [emoji23] [emoji23] [emoji23] I am not that sorry.. plus he only wears baggies [emoji23] Edit..Okay. . If he did wear bibs..I probably would be that sorry. Cause it was a big boo boo on my part.. Link to comment Share on other sites More sharing options...
Oasis Posted April 20, 2016 Share Great service and speedy delivery from Buycycle! Thank you Kristie Link to comment Share on other sites More sharing options...
Kristie BuyCycle Posted April 20, 2016 Share [emoji23] [emoji23] [emoji23] I am not that sorry.. plus he only wears baggies [emoji23] Edit..Okay. . If he did wear bibs..I probably would be that sorry. Cause it was a big boo boo on my part..Hi Gen !Aw, don't worry, we can sort you out real quick Why not give him a gift card ? He can then browse around and choose whatever catches his fancy ! Win win ! Link to comment Share on other sites More sharing options...
Fat Boab Posted April 20, 2016 Share Done - just waiting for a sweet deal from Ashley Muviman, can I ask whether you heard back from Ashley? Link to comment Share on other sites More sharing options...
Simon Kolin Posted April 20, 2016 Share So far, I've had shocking service since the merger. I emailed Buycycle and asked for pricing and availability of a Shimano FD-5800-B (M/S). This is the 105 Front Derailleur (band type). Kristie emailed me back saying that she didn't think they had what I wanted and that I should provide her with a product code. I wrote back saying that I only had the descriptor Shimano FD-5800-B (M/S) and that perhaps she could contact CoolHeat for the product code. 6 days later and she hadn't replied. I contacted her again and was told that I needed to supply her with more information than Shimano FD-5800-B (M/S). Obviously I never received the quote or ordered the part. Link to comment Share on other sites More sharing options...
muviman Posted April 20, 2016 Share Muviman, can I ask whether you heard back from Ashley? I did yes. Got an email with their latest special on MTB shoes. Went to their store at Silver Lakes to fit and bought it. Link to comment Share on other sites More sharing options...
Kristie BuyCycle Posted April 20, 2016 Share So far, I've had shocking service since the merger. I emailed Buycycle and asked for pricing and availability of a Shimano FD-5800-B (M/S). This is the 105 Front Derailleur (band type). Kristie emailed me back saying that she didn't think they had what I wanted and that I should provide her with a product code. I wrote back saying that I only had the descriptor Shimano FD-5800-B (M/S) and that perhaps she could contact CoolHeat for the product code. 6 days later and she hadn't replied. I contacted her again and was told that I needed to supply her with more information than Shimano FD-5800-B (M/S). Obviously I never received the quote or ordered the part. Dear Simon,After the last mail I received from you I gathered that you were not interested in placing an order with us. Having a product code does make it a lot easier for me to find what you are looking for. Yes, I could have phoned Coolheat and asked them to provide me with one, but thought I'd ask whether you perhaps knew what it was. You could have said "no, I don't", but I got this :Hi KristieThis is unacceptable. Surely you could have called Cool Heat and asked them if they had stock of FD-5800-B. It's not beyond the realm of any reasonable retailer to do that.Thanks so much for wasting my time.Don't really think this counts as terrible service ? Link to comment Share on other sites More sharing options...
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