Cape Town cycle tour - Unable to pay

[W1Z@RD]

Hi,

 

Tried to pay for my entry and get the error : This basket is undergoing payment and cannot be changed until payment succeeds or fails.

 

Payment didnt go through with an error.

 

Anyone else had this issue?

 

I have sent mail/ tried to called event organisers.. no response and it close in 2 hours!

[dirtypot]

Call them.

[Wannabe]

Call them.

 

 

DITTO

[DJR]

Hi,

 

Tried to pay for my entry and get the error : This basket is undergoing payment and cannot be changed until payment succeeds or fails.

 

Payment didnt go through with an error.

 

Anyone else had this issue?

 

I have sent mail/ tried to called event organisers.. no response and it close in 2 hours!

I had that message 2 years ago, it went through eventually without me doing anything, but I agree, phone or e-mail them. They have always been good at responding to my e-mails. Use info@cycletour.co.za

[dannygirl]

Had exactly the same issue on Friday, emailed them and they responded by saying the problem is with the bank / security of my card. 

 

Just spent 45min on the phone with the bank (ABSA), they say no problem on their side, but they have had high call volumes on similar issues with payment to this vendor (Cycle Tour).  Have now emailed Cycle Tour again to enquire about possible alternatives for making payment before 1pm...

[dannygirl]

Used a different PC (home as opposed to office) and payment went through - possible firewall issues?

[Long Wheel Base]

Used a different PC (home as opposed to office) and payment went through - possible firewall issues?

Lekker to be at home on a Monday.

[gerryonimo]

'Last minute Larry'- just paid with a bit of panic....as usual put it off to pay other things! Thanks for the reminder Wiz@rd, if I didn't log on and see your post I would have missed out!