Jump to content

Garmin edge 130 not displaying HR


martinsnyman

Recommended Posts

Bought a Garmin edge 130 online and cannot seem to get it to display my HR. As soon as I switch on it shows that it is detecting the hr strap, but then does not display HR - it will come on periodically- but just for a few seconds and the revert to - - again? I am wearing the strap correctly and do wet the electrodes before wearing. Any help or advice please? Are there any service centres in Gauteng? Thank you in advance.

Link to comment
Share on other sites

Have been experiencing the same issue with my Edge 520. It jumps between displaying noting at all to a ridiculously low reading to working fine. I tried every troubleshooting solution Garmin provides on their website and more but nothing works. Probably have to send it off to Garmin to have it tested.

 

I've now just excepted that it will work when it works.

Link to comment
Share on other sites

Hi Rudii, 

 

Thank you for the feedback - quite sad though as one pays a premium and buys a well known brand and it does not work??

Link to comment
Share on other sites

Yes, battery was replaced. Been difficult to pinpoint if the issue is with the strap or HRM. If I pull the strap away from my chest it will pick up my HR and stop displaying after a  few seconds, if i rub the monitor like a genie lamp it does the same.

 

Sounds like a strap issue, have you tried replacing the CR2032 coin battery?

Link to comment
Share on other sites

It is but I must say that I only started experiencing this after about two years.

 

Hi Rudii, 

 

Thank you for the feedback - quite sad though as one pays a premium and buys a well known brand and it does not work??

Link to comment
Share on other sites

ah, the (in)famous software update where they enhance the one functionally that no one uses and mess up the ones you do actually use.

 

I have the same problem with my 520 but only started after I updated it software

Link to comment
Share on other sites

I made contact with Garmin SA and they told me to try a factory reset and if the problem persist, courier it directly to them to assess

Garmin Southern Africa

The Mall Offices

Office 802 – 8th floor

11 Cradock Ave ,Rosebank, 2196

 

or via one of the dealers below:

  • Cape Union Mart
  • Sportsman’s Warehouse
  • Trappers Trading
Link to comment
Share on other sites

 

I made contact with Garmin SA and they told me to try a factory reset and if the problem persist, courier it directly to them to assess

Garmin Southern Africa

The Mall Offices

Office 802 – 8th floor

11 Cradock Ave ,Rosebank, 2196

 

or via one of the dealers below:

  • Cape Union Mart
  • Sportsman’s Warehouse
  • Trappers Trading

 

How do you do a factory reset?

Link to comment
Share on other sites

for the NEW owners - maybe worth playing around with the HR belt position.

 

With the Polar it would pick up always.

 

With the Garmin the belt has to be higher .....  :blink:   Once I figured out the correct position it worked perfect for a few years.  Replaced the battery and it is still working good ---- touch wood !

Link to comment
Share on other sites

Select Menu > Settings > System > Device Reset > Factory Reset > OK.
 
NOTE: This deletes all user-entered information, but it does not delete your history.
 
Haven't tried this myself yet, so not sure if it will resolve the issue.
 
Not sure why a brand new 130 will have this issue.
 

How do you do a factory reset?

 
Edited by Rudii
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Settings My Forum Content My Followed Content Forum Settings Ad Messages My Ads My Favourites My Saved Alerts My Pay Deals Help Logout