Bicycle Yard WESTERN CAPE Posted December 26, 2022 Share I have a friend who's Silverback has these, and he has been servicing it religiously at his LBS and he hasn't ridden for about 8 months. I gave it a once over and saw this. Should I just advise him to go to the shop he bought it from or register it online and work directly with SB. Please advice on some experience, Don't really want him to have a struggle, with these oaks, he is a bit older . Link to comment Share on other sites More sharing options...
ChrisF Posted December 26, 2022 Share I trust @KB280DT knows the process ... 😬 Couple of frame and wheel replacements ... Bicycle Yard WESTERN CAPE 1 Link to comment Share on other sites More sharing options...
Steady Spin Posted December 26, 2022 Share Everything looks like paint damage to me. Doubt this will be warranty issue. Bicycle Yard WESTERN CAPE 1 Link to comment Share on other sites More sharing options...
BaGearA Posted December 26, 2022 Share Seems very specific around the bearings , like if you pull the pivots apart they might be rusted in place and silverback might refuse the warranty because the pivots aren't rotating due to lack of maintenance That screw through the top eyelet is alloy and it looks hectic from the photos 🤷 best of luck dasilvarsa and Bicycle Yard WESTERN CAPE 2 Link to comment Share on other sites More sharing options...
Prince Albert Cycles Posted December 26, 2022 Share Go directly to Silverback . I approached them with a problem on a bike that was bought elsewhere. Edited February 18, 2023 by Matt Removed private number ChrisF, FirstV8, Zebra and 1 other 1 3 Link to comment Share on other sites More sharing options...
FirstV8 Posted December 26, 2022 Share The Silverback agency is now with CL and Daniel Amos is the correct person to work through . I had a problem with pivot bearings / bushes and he sorted it out . Edited December 26, 2022 by FirstV8 ChrisF and Bicycle Yard WESTERN CAPE 1 1 Link to comment Share on other sites More sharing options...
dasilvarsa Posted December 27, 2022 Share On 12/26/2022 at 1:47 PM, BaGearA said: Seems very specific around the bearings , like if you pull the pivots apart they might be rusted in place and silverback might refuse the warranty because the pivots aren't rotating due to lack of maintenance That screw through the top eyelet is alloy and it looks hectic from the photos 🤷 best of luck I think You Hit the Nail on the Head ! Bicycle Yard WESTERN CAPE 1 Link to comment Share on other sites More sharing options...
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