markStockton Posted September 10, 2008 Posted September 10, 2008 I sent a mail to ICE ID yesterday asking if they new why my son's ID tag keeps popping loose from the wrist strap. They mentioned that it might be that it has a little to much slack where the tag is attached and sent a gift voucher for a complete new set. All I wanted was some advice on fixing it. Wonderful service.
MtBryda Posted September 10, 2008 Posted September 10, 2008 I agree, service is great. I bought my wife one for her road running and myself one. Sent the 2nd one for free.
Dibles Posted September 10, 2008 Posted September 10, 2008 http://www.iceid.co.za/ I've also had excellent service from them in the past.
NotSoBigBen Posted September 10, 2008 Posted September 10, 2008 http://www.iceid.co.za/ I've also had excellent service from them in the past. Thank you!
markStockton Posted September 10, 2008 Author Posted September 10, 2008 mine also comes loose What I've done is pull the strap the the tag is on tight, and stitched it in place so the tag is constantly under tension. It takes about 10 minutes and it seems very secure.
KeithB Posted September 10, 2008 Posted September 10, 2008 I've ordered a wrist- and a dog-ice from them on seperate occasions, and agree - fantastic service all round!
Tumbleweed Posted September 10, 2008 Posted September 10, 2008 the girls involved there - recall that one was called yael - posted here a while back. also had awesome service from them. thanks for reminding me that i've gotta replace mine!
Mully Posted September 10, 2008 Posted September 10, 2008 Mine took about two months to get from CT to JHB. I know our postage system is somewhat flawed, but thats quite long......
barrykm Posted September 10, 2008 Posted September 10, 2008 Ditto all the positive comments, Ive had great service from ICE ID (Yael)
Dirty Twin Posted September 10, 2008 Posted September 10, 2008 So if my son's one looks like this after only 4???? months they might replace it?
barrykm Posted September 12, 2008 Posted September 12, 2008 So if my son's one looks like this after only 4???? months they might replace it? It's worth asking.
ICE ID Posted September 20, 2008 Posted September 20, 2008 Hi Dirty Twin Wow, that band looks terrible :-( Please call me on Monday so I can get your details to send you a new one All the best From the ICE ID team Gila 084 7543454
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