Tumbleweed Posted July 3, 2009 Posted July 3, 2009 Ah the hubbers - self appointed judge' date=' jury and executioner Who cares about hearing both sides of the story, getting all the facts etc. etc. and then finding the truth which generally lies somewhere in between. Then a couple of days later as we have seen in some recent posts possible apologies and retractions - ah another days of our lives episode, at least no crying like in Greys and Easy's untimely demise I hope .......[/quote'] psssssst?it's issy?
Gasping Posted July 3, 2009 Posted July 3, 2009 I am cross-posting with another thread, so only flame me once. If I read that Delta has said in this thread, then the rep should be drawn and quartered for being a prize tjop! The fact that Specialized have made a business decision (the merits of which have been discussed here) does not mean the rep should shoot his mouth off to the LBS staff. He needs and deserves a kick in the keys - the bally-keys!
HowellingWulf Posted July 3, 2009 Posted July 3, 2009 My local Hustler Xtreme shop stopped stocking Private Collection DVDs because the agency has been taken away from them due to them not moving enough stock. So does anybody know where I can brown lock-on grips that does not cost R300. Do they still stock the Vivid range ?
AndreZA Posted July 3, 2009 Posted July 3, 2009 My local Hustler Xtreme shop stopped stocking Private Collection DVDs because the agency has been taken away from them due to them not moving enough stock. So does anybody know where I can brown lock-on grips that does not cost R300. Do they still stock the Vivid range ? They do not sell any grips.
Sammajoor Posted July 3, 2009 Posted July 3, 2009 My local Hustler Xtreme shop stopped stocking Private Collection DVDs because the agency has been taken away from them due to them not moving enough stock. So does anybody know where I can brown lock-on grips that does not cost R300. Do they still stock the Vivid range ? They do not sell any grips. When you watch the movie.... you kind of take grip.........
Danger Dassie Posted July 3, 2009 Posted July 3, 2009 It's cool that we have forums to post on to rant and rave etc... And if a rep were to behave like that he/she should be righteously bollocksed out! Still, since you deal with the suppliers I'm sure you know who in a more senior capacity to take it up with as well, or further if need be?Just thinking, you might have a better resolution as a shop owner that way, rather than hoping someone senior reads the forums all day.
manbearpig Posted July 3, 2009 Posted July 3, 2009 Sounds a little fishy, maybe someone has greased his palm for the agency in your area. His reasons are not enough to withdraw the agency.
NotSoBigBen Posted July 3, 2009 Posted July 3, 2009 Dassie what's with you coming on here and spoiling the hub whine with some logical drivel about how to handle these matters in an adult manner huh
rawoke Posted July 3, 2009 Posted July 3, 2009 Jislaaik I hate idiots like that ! Was actually thinking of replacing my aging Giant with a Spez, before I knew they had such a snoity-toity-attitude!!! So will be Giant again then !
Danger Dassie Posted July 3, 2009 Posted July 3, 2009 Dassie what's with you coming on here and spoiling the hub whine with some logical drivel about how to handle these matters in an adult manner huh Don't make me poke your eye out china! No seriously, don't make me!
Diepseun Posted July 3, 2009 Posted July 3, 2009 if it was my shop i'll stir and send a complaint to specialized self. get them to take the specialized imports away from that.... (another word for donkey?)
hillel Posted July 3, 2009 Posted July 3, 2009 This is very strange to me .I had a warranty claim on a specialized frame and received nothing but great service from them
Gasping Posted July 3, 2009 Posted July 3, 2009 Hillel, I think the service you get depends on a number of factors: (i) Your relationship with your LBS(ii) Your LBS relationship with the Rep(iii) The Rep's relationship with his manager. You might get away with the LBS relationship to a degree (some guys are just helpfull & nice), but the other two are critical.
Cassie Posted July 3, 2009 Posted July 3, 2009 This is all the Rep's fault. Reps are supposed to be "ambassadors" for the brand which they promote....and now throught he action(s) of one rep, the brand suffers! DH, I would get on the honker and call as high up as possible and give 'em a piece of your mind....in these day and age one cannot afford to get a bad reputation though some crappy employees' fault!! Personally, I'm thinking the rep himself was shooting his mouth off because he himself has to pay for fuel & transport costs to "service" his client....so, sales commissions are bad for him and now HE is bitching about having to service your shop...
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