flex Posted March 28, 2011 Posted March 28, 2011 I have earned 20 000 points through SA-active :clap: free and easy.Submitted 5 events, maximum of 15 000 base fitness points but then you get 5000 bonus points when you submit your 5th event. Now SA-active just needs to allocate these points to Vitality, seem to be taking a bit longer than last year but they said at the call center that the number of submitted claims for points have tripled since this service is now free.Tankman, if you keep logging your events on SA Active, even after you've hit the points cap, do these get registered for carry over points for next year? I'm trying to figure out if there is any sense in continuing to log events now that I have hit the points cap. Thanks.
Tankman Posted March 28, 2011 Posted March 28, 2011 Nope, unfortunately none of the events carries over to the next year. I have also been wondering if it is necessary to keep submitting events once you have reached your cap.Seems a bit pointless but I am going to keep doing so, then I have a stronger case to present to Discovery ... Trying to get them to offer us 5000 bonus points for every 5 events that you do not just the first 5. Maybe they are unaware that us cycling addicts do much more than 5 events per year!
chris_w_65 Posted March 28, 2011 Posted March 28, 2011 Nope, unfortunately none of the events carries over to the next year. I have also been wondering if it is necessary to keep submitting events once you have reached your cap.Seems a bit pointless but I am going to keep doing so, then I have a stronger case to present to Discovery ... Trying to get them to offer us 5000 bonus points for every 5 events that you do not just the first 5. Maybe they are unaware that us cycling addicts do much more than 5 events per year! I asked them about it once, they told me they want you to get your points from doing as many as the things they offer points on as possible rather than just one item
jarek.pski Posted June 17, 2011 Posted June 17, 2011 I've claimed points for 2011 Argus and it has been approved.How long does it take to reflect on your vitality points monitor? I made the claim on 2nd of June, it was shortly approved and it still does not show.Anyone has a clue on how long it usually takes?
chris_w_65 Posted June 17, 2011 Posted June 17, 2011 I am still waiting for them to add Kremetart on SA Active, I requested it on 6 June. I emailed them a week later but they ignored me.
jarek.pski Posted June 17, 2011 Posted June 17, 2011 I've also requested addition of Kremetart but also have been ignored
Tankman Posted June 17, 2011 Posted June 17, 2011 Last time I heard, it takes between 15 to 20 working days to reflect in Vitality after it has been approved.
GoatBoy Posted June 17, 2011 Posted June 17, 2011 Last time I heard, it takes between 15 to 20 working days to reflect in Vitality after it has been approved. Claimed for Sani2C and the Discovery website reflected the points the day after SA-active indicated the claim as approved... All in all a three day process...
jarek.pski Posted June 17, 2011 Posted June 17, 2011 Maybe the more recent event the easier for them to approve and reflect.I'm trying to claim for Magalies Monster and Kremetart mainly? sigh... I dunno....
chris_w_65 Posted June 17, 2011 Posted June 17, 2011 I am not even going to try to get SA Active to add the 170km Cradle race to the events
Tankman Posted June 17, 2011 Posted June 17, 2011 Stop worrying guys, you will get your points and your events will be added... eventually... this is a free service afterall.
chris_w_65 Posted June 17, 2011 Posted June 17, 2011 Stop worrying guys, you will get your points and your events will be added... eventually... this is a free service afterall. I guess you have a valid point there. I wonder if it maybe costs Discovery in some way though??
jarek.pski Posted June 17, 2011 Posted June 17, 2011 Stop worrying guys, you will get your points and your events will be added... eventually... this is a free service afterall. I'm just not a very patient person, I forgot I live in S.A
Guest agteros Posted June 17, 2011 Posted June 17, 2011 Stop worrying guys, you will get your points and your events will be added... eventually... this is a free service afterall. I hear you, however every time I try to add an event on the new format website it gives me some kind or another error. Busy giving up on the whole idea. At least have enough points already to maintain diamond status (or whatever it is called)
chris_w_65 Posted July 4, 2011 Posted July 4, 2011 Waiting a whole month now for Kremetart to be added, they suck - even if it is a free service.
pauloc Posted July 4, 2011 Posted July 4, 2011 Waiting a whole month now for Kremetart to be added, they suck - even if it is a free service.Your best bet is to phone them (number's on the site). I got tired of waiting so I called and about 10 mins later my requested events were showing up.
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