So Momentum seems to have fixed the 6 active days for a weekly win on our profiles. The issue came in when their system started to implement the 2022 weekly and monthly wins on our profiles the last two weeks of December, it should never have gone up to 5 in December.
It is down to 5 and it seems it will return to the 6 soon, herewith their feedback (which should've been communication together with the new monthly wins announcement at the and of last year already) They keep on implementing stuff without communicating it to the members!
"Please note that we deployed the new progression and regression rules for Weekly Wins. This means that the target cap of 5 Active Dayz for members earning Weekly Wins will increase to 6. This will only affect members who have received 5 Active Dayz last week and this week, where their goal next week will be 6.
If for an example you recorded 4/4 for Weekly Wins, then this should have been increased to 0/5. This is to encourage members to do more and achieve more. Active Dayz are still applicable, so members earn rewards for Weekly Wins and will also have points.
As this case did not increase by 1 additional day, this has been escalated. I am still awaiting feedback, thus the delay in my response to your query.
We have made a few enhancements to our weekly wins by introducing more personalized goals which would either increase or decrease depending on each clients activity level. This enhancement means that the target cap for members earning Weekly Wins has moved up to a 6, remember that the goal starts to decrease when a client become less active and does not continue to reach their goals.
In addition the goal of earning Active Dayz has never had a maximum of 4 but can members can reach 7 Active Dayz as there are 7 days in the week. The other reason for the increase in target is due to the new Monthly Wins offering which offers members greater value for consistent performance. This ensures that the rewards are being allocated to the members who display the correct behavior based on the pre-determined outcomes of the program.
We have also addressed the difference in the Monthly Wins, where your profile displayed 2/4 and 3/4 in the last two weeks of December 2021 and currently displays 1/4. I will be sure to update you once the feedback is received."