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exsanguinator

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Everything posted by exsanguinator

  1. which brings me to another gripe I have about the naysayers that say RSA is going the Zim way etc etc... Mates?not in our lifetime ! even if you are 18 yrs old today and legally allowed to post on forums... There is too much money to be made right here in RSA by major corps,industry etc etc
  2. Which brings me to another gripe I have about local pricing here,not necessarily bike related... How come milk,bread,cereal and any other product manufactured right here in RSA,with its slave wage labour costs,happens to sell the same as $$ rated consumers goods overseas,which are manufactured with higher wages and costs? That is where the problem lies.. Is it because of International market related prices?and dont want to rock the boat by applying the correct pricing formula for the local market? Which could mean that exports pay retails prices for goods and so... the Blue chip companies are coining it .. and we wonder why slaves start to stike etc etc
  3. Having spent nearly 20yrs in OZ,the winners are actually the customers. Disregarding the strong AU$ today,even at 50cUS to the AU$ then,it seemed cheaper to buy online in the US unfortunately for me.. e-commerce only just started going full speed around 10 yrs ago that side.. thereabouts, Oz suffers the same issues as here..when it come to pricing and middle men,the only differenece is just minus a few zeros here and there...its still a rip off... So... in summary...OZ is just as expensive as here, for locals there to buy sports,/music/luxury goods etc etc The only advantage I can see is that more online stores post to OZ than to RSA..LOL
  4. My opinion is,if you have been in the business long enough,there should me no mistakes As you should know,mistakes can be costly in the long run From what i have read, the whole issue went on far too long reading through this post ...there are too many complaints against Spez from this forum alone, which in my opinion,is a minority of actual customers out there, which in turn tells me the odds could be against Specialized
  5. Totally correct ! The CPA stipulates the minimum requirements of 6 mths with repair, replace or refund The mnf is bound to match or better that clause, they(mnf) prefer to increase it to international minimum standards of 12 mths, the loophole for consumers is that the mnf cant choose which part of the clause to increase, its all or nothing They either offer the min 6mths(repair, replace or refund)in RSA only or they increase it to 12mths which automtically extends the repair, replace or refund part for the consumers benefit The problem arises when the consumer doesnt read the fine print and forgets that normal wear and tear/original packaging/condition of item,can,in the opinion of the retailer at POS,contravene the mnf requirements for warranty, that is where the customer service debacle becomes a grey area and open to interpretation by both parties involved sending the customer to the CC and then the complete CPA rules are applied in conjunction with the Industry Code of Conduct and corresponding clauses in The Standards Act. Which...might be the reason there are a lot more bald people walking around now than years ago..or not?
  6. I thinks its this or look on ebay for something Both are cheaper than getting a techie to fix it for you,unless you have a relative in that field
  7. you only need some speaker wire and an electrical tester set on resistance But first I would look if you can see any niks or pinches in the cable and then start working your way up the cable to the cradle,testing for a continuity loop everytime you cut a piece off just twist the wires together and test for continuity at the two cradle contacts or just cut near the cradle and near the sensor and solder a new piece of speaker wire in between I'm not familiar with how many wires this units got like cadence etc etc,but every sensor would have 2 wires so the above test just needs to be repeated
  8. heres a good example of the mnf stepping in and taking over an issue that was not resolved at retail level This issue couldve gone on and on and on if the retailer/repairer stood by its decision... instead of initially liasing with Sony to see what could be done on the customers behalf to replace the fone at the beginning... But its more profitable for the service provider to keep on servicing the fone,change this,change that and keep on invoicing Sony on work done Or they couldve just invoiced Sony a set minimum fee for a replacement unit Instead Sony was notified through social media to the inefficiencies of its service providers http://www.fin24.com...roblem-20140811
  9. with all the political k@k been posted in forums heres a good one...
  10. look.. if one person benefits from all this and has a few days warranty left on his item and stands his ground? Then... so be it Theres bad apples on both side of the fence in every facets of society There's more shoppers than retailers so it's a no brainer which bag of bad apples is the biggest
  11. All in good humour... Ok,simple... let's summerize it in one sentence then : You've got 12mths warranty on 99% of things you buy,warranty is from the original date of purchase and unless you want to joing the Kojak ranks dont approach the CC. Anyone disagrees with that? Then start a new topic on new items purchased with 6mths warranty..... Lets leave the legal blabber to me and anyone who cares
  12. Nah..too risky... There would just be 27 people instantly looking to see whos sent an sms.... including the driver... bang ! Hau !!!
  13. Firstly I said "What i'd like to mention is that in none of my statements ,have I mentioned that its a breeze and just a quick call to the Consumer Council to get anything resolved" which translates to my second statement in that same paragraph"the time frames and hairloss can be an obstacle for most people to pursue their issue" If you misinterpret it as easy then... so be it Secondly ..With regard to your CPA comment... are you refering to the addendums or the original act that still is in operation? There are numerous editions on the web ranging from 15 to 120 pages. also a lot of clauses have to be read in conjunction with corresponding clauses in the Industry Code of Conduct and corresponding clauses in The Standards Act. I am not replying here on a forum,in a legal capacity,so I'm not gonna waste my time quoting exact clauses from the relevant gazzettes. Most.. if not all brands with international affiliation or otherwise ...use the standard basic minimum of 12 months warranty,which automatically overides a simple sub clause of a certain clause in the CPA act,but does not mean the rest of the act is automatically null and void,far from it... It would be ludicrous for suppliers to amend their conditions to suit RSA's current climate if they are exporting products worldwide,thats why the international minimum requirements are offered to South African consumers as part and parcel of the item purchased. The mere fact that they all offer 12,24,36,48mths etc etc instead of the min 6 mths,is irrelevant when you look at the whole picture, Its absurd to even consider a retailer here,representing the suppliers,quote the gazzetted 6mths on behalf of the brands name to minimize his obligations and costs when an issue of warranty arises. Which brings me back to common courtesy and regardless how anyone translates the CPA act with or without addendums and refernces to other acts bla bla bla... If retailers stick to basic trusted principals,go over and beyond them, like the majors are doing with their "no question asked" and "change of mind is ok" principles, we all wouldnt feel shafted every time we have an unfortunate mishap with one of our simple purchases, which in turn would lessen the burden on the CC,shorten the timelengths on genuine applications and we wouldnt need to read and reply to re-occuring topics in forums like these(although its fun to do so) So, to me,there seems to be a problem with the whole system,which involves retailers and consumers and it appears to be a bigger problem here than in other countries that i've lived in,which are by no means immune to it.
  14. Your second part is incorrect the consumer law is very clear and states in black and white. Anything sold as new,be it on sale,old stock, etc etc carries a full 12 month warranty and is covered by the same clauses as a normal item bought at any retailer in RSA. Even pawn shops selling brand new items are covered by the same clause as they have to disclose if the item is new(12mths) or s/h(3 mths minimum) What i'd like to mention is that in none of my statements ,have I mentioned that its a breeze and just a quick call to the Consumer Council to get anything resolved, although the digital world has improved things a bit ...the time frames and hairloss can be an obstacle for most people to pursue their issue I would also like to congratulate some of the Majors on even offering "change of mind" returns with full refunds or exchanges, which is definetely not covered under consumer law. it shows that to keep the customers coming back some retailers go over and above their obligations and duties. I cant wait for the day all local e-commerce retailers offer a 30 day exhange/refund and free postage like the overseas online shops The wheels of commerce are slowly turning...free wi-fi is a perfect example...
  15. There is a clause somewhere that,for once,favours the manufacturer...LOL..only fair.. Warranty is from the original date of purchase A good example is if an item fails on the last day of the stated warranty and the new replaced item fails a week later,the supplier can use their discretion if they will replace the item again,which they are not legally obliged to do Again it comes down to common courtesy,your attitude,the warranty clerks attitude,the weather bla bla bla...
  16. I tend to disagree Firstly.... by law,all products have a mandatory minimum of 12 months warranty, the only exclusions is,if items are tampered with or not used for the pupose advertised etc etc and all depends on the product. All those signs you read like no warranty/returns on sale items,no refunds etc etc..are all illegal...come accross them?..report them...full stop....biggest culprits are the spaza shops and China Town special everywhere...just laugh them off...this is the West not the east... The manuf/supplier can offer additional warranty,24 mths,3yrs,5 yrs and even 10 yrs to a lifetime on certain products and can state that it is non transferable etc etc They can use this warranty in advertising marketing etc etc to get a larger slice of the market Secondly....the contract of sale is between the retailer and the purchaser....so it is illegal to force someone to deal directly with the manufacturer/wholesaler/importer etc The purchaser can use his discretion if he wants to deal direct with supplier if for eg:the suppliers premises are closer to his home or for whatever reason the consumer decides. It is the choice of the mnf/importer/wholesaler if he wishes to deal directly with the purchaser/enduser,some do as a courtesy ,some say they only deal with their customers as all credits etc etc are done on RA forms and dont deal with consumers etc etc Now in this case... the ratchets are replacing the laces,which means they should last longer than 12 months,so unless there is any information on the tag,box,sole etc etc,stating that the laces or ratchets,specifically,are not covered under warranty...(suicide by the manuf so i doubt youll find anything)You have a claim to warranty,and the ball is in your court whether you spend your airtime,your petrol or your sanity to recover what is your legal right. We all agree that its not economical spending R300 on all the above avenues,trying to recover a warranty for say.... a ballpoint pen worth R9.95...we would all just walk away with a few cursed parables ...and so be it... typically in 9/10 cases...with larger stores...simple issues like these are solved instantly,and is an additional reason,besides price that consumers flock to the majors. and if I knew of an independant retailer who squabbled over such a trivial matter,if I had the time and wanted to put an effort into it...I'd definetly post my story on Hello Peter and made sure immediate family and friends didnt support such a store
  17. inverted shocks style like the old Votech style ones Porche used in '98? What was the reason it never took on then?
  18. Ha! i'd like to see the payslips here in KZN..LOL One thing i found overseas,Mobile Mechanics..they are a dime a dozen,all part of huge Franchise organizations,for all types of motor,engineering and cycling fields. Some are even authorised with warranty servicing as its not compulsory to get cars serviced by the original manufacturer after sale of vehicle etc,as long as the repairer is authorized the owner can shop around and get the best deal without worrying about voiding his warranties or any inconvenience(original replacement parts only excl oils,filters and sundry items) Thats called fair competition and creates a higher level of customer service to keep business at their premises,which is something that I feel is lacking tremendously here in RSA. I'd like to see RSA move into this segment of the market
  19. if its a new girlfriend... try one of these if youve been together awhile, but not married yet,,, try one of these
  20. there we are..business is booming... get in ..get experience...move on...midlife crisis over...LOL
  21. considering an electrician gets qualified in 2 years now,I think a 2 week course in Fiets Mekaar would be sufficient rumeneration wise I think R5k a month is all youll get,as youll just be classified as a grease monkey recently divorced means youre 50% richer or poorer than when you were single So unless you shoved banknotes under your matteress without your ex finding out,a small adjustment in living standards might be an option. with reference to the mining ous wanting a min of R12500 a month,i recently met a music sales guy who has been working for the same retailer since the 80's and he still only takes home R3890 after tax....go figure...
  22. considering my age... http://youtu.be/UEe-AgbLJ4g
  23. Ok mine was was a general comment for all general areas, ive no idea about what the roads are like there In that case hes a d**s then...
  24. it is and was, unfortunately it was overlooked,so instead of firing all the people without licences and causing k@k ,as it was the SAPS's fault not the applicants The instituted this program of getting everyone who hasnt got a licence,licenced
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