RodTi Posted April 12, 2011 Posted April 12, 2011 Hello all, Thought I'd pop up a brief account of excellent service received from CWCycles Online... Took part in my 1st Hub/CWC auction towards the end of last week.I 'won' the bid on a pair of Castelli(?) bibshorts - 3XL nogal - at R450. Took a bit of back and forth between PM's and Status Updates - but eventually got hold of Chris via email. Straight off the bat, he told me they'd made a mistake, and accidentally sold the Bibs instore. He immediately offered me a bibshort retailing at slightly more than double the price (ZeroRH+), One of Italy's Finest made in Albania, which I happily accepted. He also suggested I go a size smaller. A few days later, and several helpful emails in between, and the bibshorts arrived this afternoon - having been dispatched this morning! It fits a treat - glad I took the size advice, and looks the shizzle in red! Once again, well done CWC - and a big thumbs up to their online Hub auctions!
Christopher Brunsdon Posted April 13, 2011 Posted April 13, 2011 Well done CWC on this PR coup and good on you RodTi for giving CWC credit where due.
Slowbee Posted April 13, 2011 Posted April 13, 2011 Rod's just sucking up. He wants more stuff. ps I am a size L
atilla Posted April 13, 2011 Posted April 13, 2011 also bought one of their items on those auctions. Within a day i was sorted with my items. (i live 450km away!)
RodTi Posted April 13, 2011 Author Posted April 13, 2011 Rod's just sucking up. He wants more stuff. ps I am a size L Shame on you Slowbee - I would never, ever stoop to something as low as that in suggesting that I also have my eyes on some Hope Pro 2 hubs, black.
Christopher Brunsdon Posted April 13, 2011 Posted April 13, 2011 Rod's just sucking up. He wants more stuff. ps I am a size L Yeah, but it works. On another forum I sucked up to CellC for a SIM card they couriered free of charge to my office. I got an all expense paid trip to their new HSDPA Super Woosh launch in PE next week. It works
WayneO Posted April 13, 2011 Posted April 13, 2011 I also got awesome service there on Monday. I popped in after 5 just as the online guys were leaving and I asked them if someone could help me with a new BB as mine is finished. Without a hesitation off they went to get everything I needed and processed the transaction with a smile and all. Jhb bike shops can learn a thing or 6.
Slowbee Posted April 13, 2011 Posted April 13, 2011 Yeah, but it works. On another forum I sucked up to CellC for a SIM card they couriered free of charge to my office. I got an all expense paid trip to their new HSDPA Super Woosh launch in PE next week. It works CWC is the best hub auction site on the hub !! Provide fast service to ... actually I am hoping they do a regular end of month thing on the hub. ANd the camelpak I bought by going into the shop to buy direct from online was a good price to. Chris even took some time to explain how the backend of the site works as we are also going to be starting an online business.
Tiny K Posted April 13, 2011 Posted April 13, 2011 Nice one CWC pity they don't have any arm and leg warmers at the moment Gonna have to support another LBS this weekend
Christopher Brunsdon Posted April 13, 2011 Posted April 13, 2011 CWC is the best hub auction site on the hub !! Provide fast service to ... actually I am hoping they do a regular end of month thing on the hub. ANd the camelpak I bought by going into the shop to buy direct from online was a good price to. Chris even took some time to explain how the backend of the site works as we are also going to be starting an online business. Cool. But as a developer I will say that the use of flash should always be avoided. I cannot open up more than two tabs of CWC site without my PC starting to experience extreme load. Just remember that not all your clients run Windows never mind Internet Explorer.
Brakkies Sport Fotos Posted April 14, 2011 Posted April 14, 2011 (edited) ek hoor klein Chris le met sy bum in the sun in Mauritius, so moenie hom te veel credit gee, dis daai laaities wat so vrygewig is. Moenie dat klein chris uitvind oor jou gelukkie. Geen wonder die ander sogenaamde bike shops is so peed-off, CWC is daar vir ons gewone mense, en die ander wonder maar net hoekom ons hulle so laaik Maar,..Waneer kry julle my no 45 SIDI Skoene in ? Edited April 14, 2011 by popeye
scotty Posted April 14, 2011 Posted April 14, 2011 (edited) I also got awesome service there on Monday. I popped in after 5 just as the online guys were leaving and I asked them if someone could help me with a new BB as mine is finished. Without a hesitation off they went to get everything I needed and processed the transaction with a smile and all. Jhb bike shops can learn a thing or 6. There are Jhb shops that go the extra mile, i took my MTB wheel in for a split rim at 5pm on a Friday, expecting it back only Monday and canceling any thoughts i had of riding the weekend, i got a call early sat morning my wheel had been rebuilt onto new rim and was ready to collect. Edited April 14, 2011 by scotty
Brakkies Sport Fotos Posted April 14, 2011 Posted April 14, 2011 scotty, if a shop deliver a good service to any cyclist, than its our responsibillity to get their names published on the HUB. This is the bicycling community, and we have a responsibillity to give those guys the credit they deserve. more and more shops will change and start to deliver good service, (and there are more) Ifyou want to give a shop credit - Just do it :-)
rad006 Posted April 14, 2011 Posted April 14, 2011 Unfortuneatly I have to wait until the 20th when Chris gets back to see if I will post a RANT OR RAVE!!! For now I will remain patient.....
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