DIPSLICK Posted October 28, 2012 Share As always two sides to every story!!!! Link to comment Share on other sites More sharing options...
Cav' Posted October 28, 2012 Share Haha i knew it! Link to comment Share on other sites More sharing options...
Big H* Posted October 28, 2012 Share Louis 29' I think the time is now to come clean at this one and maybe some apologies may be in order. DIPSLICK, Tjokkits and 428 others 3 Link to comment Share on other sites More sharing options...
WynieSteyn Posted October 28, 2012 Share also had some trouble with them in the past. . .but lets leave it in the past Link to comment Share on other sites More sharing options...
nochain Posted October 29, 2012 Share Nog altyd happy gewees met die diens wat ek van Anton en Cyclehouse gekry het!Gaan Atyd uit sy pad uit om te help. Link to comment Share on other sites More sharing options...
Thomo Posted October 29, 2012 Share You can't keep everybody happy all of the time.And most times there are two sides to a story. Link to comment Share on other sites More sharing options...
Wayne Booysen Posted October 29, 2012 Share I'm impressed Anton. If i had a problem, you're the guys i will be taking my bike to! Link to comment Share on other sites More sharing options...
Johan Olivier_2414 Posted October 29, 2012 Share My vida1 frame cracked 4weeks ago and I'm still waiting for a new frame. Every time we phone cycle house they have a diffrent excuse yesterday they told me they don't even know where the frame is. I'm getting very angry with themHi Louis 29, I'm sorry for the Bad Luck you experienced with the Frame that cracked. This is why Silverback want to offer you a 2013 replacement and we have supplied a 2012 Frame as a Load Frame in for time being. I do thank you for your support and also Anton @ Cycle House taking such good care of you. If you want, please phone our Silverback Office and speak to me. 021 386 7777. I am aware of your case and I'm Driving to get replacement sorted ASAP. I expect the 2012 Vida 1 replacement frame here any time from the 20th onward. I hope and Pray for the winds to subside in the Cape Town port as this is Delaying Cargo at this Stage. We already Delayed by 3 weeks due to winds. All the facts I'm supplying is based on the fact that we do not expect delays en route, but at this stages delays are a factor that must be calculated in. Anton & Cycle house is directly working with the facts that we supply him and at this stage it is changing on a daily basis. Their is nothing he or us can do about it. I know it is frustrating, but some times things are out of our control and neither of us can control Mother Nature. DIPSLICK 1 Link to comment Share on other sites More sharing options...
Woolf Posted October 29, 2012 Share Hi Louis 29, I'm sorry for the Bad Luck you experienced with the Frame that cracked. This is why Silverback want to offer you a 2013 replacement and we have supplied a 2012 Frame as a Load Frame in for time being. I do thank you for your support and also Anton @ Cycle House taking such good care of you. If you want, please phone our Silverback Office and speak to me. 021 386 7777. I am aware of your case and I'm Driving to get replacement sorted ASAP. I expect the 2012 Vida 1 replacement frame here any time from the 20th onward. I hope and Pray for the winds to subside in the Cape Town port as this is Delaying Cargo at this Stage. We already Delayed by 3 weeks due to winds. All the facts I'm supplying is based on the fact that we do not expect delays en route, but at this stages delays are a factor that must be calculated in. Anton & Cycle house is directly working with the facts that we supply him and at this stage it is changing on a daily basis. Their is nothing he or us can do about it. I know it is frustrating, but some times things are out of our control and neither of us can control Mother Nature.Well done Johan and Anton on your good service!! I hope that I never have to replace my Silverback but if I do I know that the matter will be handled well. Add to the winds also the transport strikes a few weeks ago and everyone is pulling hair out and graying prematurely. 428 others 1 Link to comment Share on other sites More sharing options...
Johan Bornman Posted October 29, 2012 Share Coming on here anonymously and complaining without telling the truth is a cowardly act. Louis, get your act together, identify yourself and apologise. Bicycle frames are extremely difficult to warrantee here in South Africa where we are far from the producers and the market is small. Suppliers have to stock many styles, colours and sizes. Replacing one becomes an issue. It is often practically impossible to have a replacement ready at a moment's notice. Maybe one day you'll also run a business and realise how tough it is. 428 others 1 Link to comment Share on other sites More sharing options...
Big H* Posted October 29, 2012 Share Ek dink Louis is ver weg. Ons sal hom nie weer hier sien nie. Peewee1 and Tjokkits 2 Link to comment Share on other sites More sharing options...
DIPSLICK Posted October 29, 2012 Share Stem saam Link to comment Share on other sites More sharing options...
Skuzzi Posted October 29, 2012 Share And that is how Louis does the disappearing act!!! ????. As soon as truth comes in, the complainant runs away!!!! ???? Link to comment Share on other sites More sharing options...
RABUBI Posted October 30, 2012 Share Jip, koop al 10 jaar by cycle house, nog nooit issues gehad nie. Louis het so bietjie vinnig gepraat, en meeste feite uitgelos Dink hy kan ma omverskoning vra.... Link to comment Share on other sites More sharing options...
LOUIS 29 Posted October 31, 2012 Share I'm sorry about accusing cycle house. I was angery. But had no reason to act so inapropreately. I pull back everything I said about cycle house. I sencerly apologise to cycle house Link to comment Share on other sites More sharing options...
Cav' Posted October 31, 2012 Share Jy gaan n paar vuil kyke kry as jy jou frame gaan optel - kan jou dit belowe Link to comment Share on other sites More sharing options...
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