CONCEPT CYCLERY MELROSE ARCH-BEST SERVICE I'VE EVER HAD

[FRIZBEE]

Hi guys. I'm new to the forum, hope you all are ready for the 94.7?!

 

I would like to share with you guys my experience with Concept Cyclery Melrose Arch.

 

When I got to the shop I looked at the prices of their services and I thought "oh damn no" but then a guy came out the workshop by the name of Juan and explained to me in detail what each service entitles. The way he explained it really impressed me and I decided to book my bike in after all. When I booked it in, Juan did warn me that he is the only mechanic there because the other one has been sick for a couple of days so the bike will only be ready a day or two after I booked it in.

 

The next day I got a call from Juan saying that he has started on my bike and gave me a list of things that he picked up needs attention in very good detail.

 

I got another call later that day saying my bike is ready for collection. Picked up my bike and it looked amazing! Attention to detail on the bike looked better than the new bikes that were standing on the floor. You could see that the boy was taking strain with being the only one in the workshop before the big race, but when he started to talk about what he did on the bike one could see he talks with passion about his job, and thats something that I believe every bike mechanic should have. I took my bike for a ride this morning and I was blown away by how quiet it was and the shifting very positive and smooth.

 

One thing is for sure, all my bikes and all of my friends will be sent there. I've been around and have been in some of the highest rated shops in the U.S and Italy, but not even those workshops impressed me as much.

 

If there's any of the Concept Cyclery staff on TheHub, thank you very much for top class service from the workshop. Will definitely see you again!

 

(The russian guy)

[MobileBikeTec]

Thanks for the good word. Glad you are enjoying your bike.

[Firemeister]

Give that Juan a Bells!

[awesme]

Thanks for the positive feedback,

 

And ever happier to see the change at the shop, they did not have a "positive" reputation a while back as far as service etc was concerned.

 

G

[MobileBikeTec]

Its one of the best looking shops in the country, and we'll keep on trying to provide the best service to go with the shops good looks

 

Juan

[Quintris]

Excellent shop and service. I just wish that their stock of S-Works road shoes will arrive

[kosmonooit]

Interesting all these bike shop plugs for users with 0 post count. Not saying its not genuine, but could be guerilla marketing. PR people are masters at deception.

[HairyLegs]

Interesting all these bike shop plugs for users with 0 post count. Not saying its not genuine, but could be guerilla marketing. PR people are masters at deception.

+1

[LukeV-2]

Interesting all these bike shop plugs for users with 0 post count. Not saying its not genuine, but could be guerilla marketing. PR people are masters at deception.

 

Ja very weird. I'm not buying it.

[HairyLegs]

Guerrilla marketing, or is it just gorillas?

[FRIZBEE]

Not really guys. I don't have alot of time to play in forums but will get more active if you are so worried about that. A mate of mine gave the suggestion that I should post something on here so I did.

[Tjokkits]

Not really guys. I don't have alot of time to play in forums but will get more active if you are so worried about that. A mate of mine gave the suggestion that I should post something on here so I did.

 

and that mate is..?

[Quintris]

Whiskey Tango Foxtrot? I've got nothing to gain, (except for maybe a bit of discount next time ) just giving credit where it's due. Nothing wrong being a skeptic, but there are some people who will see the handwriting on the wall and claim it's a forgery.

 

Thanks for such a warm welcome to the forums.

Edited December 2, 2012 by Quintris

[taygan]

On the hub all the time and have been for years.

 

Story above reflects my own service there with Juan!

 

Brilliant service and experience form Juan and Concept Cyclery Melrose!!!

 

Thanks guys!

 

And to all you Hubbers who are sceptical go try him out as well.

 

For the stock of clothing etc...agree on the slow, to get the good stuff on the shelves.

[taygan]

 

 

Ja very weird. I'm not buying it.

 

Lol a true hubber, guilty until proven innocent ( Armchair critics )

[FRIZBEE]

Thanks Taygan. Appreciate backing me up about the shop. Looks like people on here is hard to please lol.

Edited December 5, 2012 by FRIZBEE