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Do you know what you are covered for / Cyclesure?


Mats

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Posted

So just to prove again how mickey mouse Cycle sure is.

 

They use to have a R 12/month cycle hire addition to their policy, which I signed up for.

 

So I crash in a race and need a new frame, meaning I'm going to be without a bike for at least 2 weeks. But Cyclesure gives me a damn hard time on the claim, cutting the replacement value etc.

 

Then I excercise that cycle hire add-on and hire me a Specialized Roubaix - i.e. more or less similiar to what I'm use to riding right. Lets not go into how much that cost them, but I was smiling. Needless to say i got my new bike within record time cause the bike shop charged them a daily rate.

 

Anyway not longer after that, Cyclesure removed that cycle hire option from their policy.

 

Again - Cyclesure is crap!

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Posted

Great to know I've been wasting money for 4 years. Problem for me is with insurance, banking etc. is I tend to stay somewhere as it's such a schlep comparing options or moving the service.

Posted

Heavy. Sorry for this VERY unfortunate situation. I clearly have some reading to do. Anybody with Santam here?

I'm with Santam, rode into my garage with my bike on the roof and they paid out with no questions asked!

Posted

I'm with Santam, rode into my garage with my bike on the roof and they paid out with no questions asked!

 

HONESTY WHEN YOU MAKE STOOPID MISTAKES GOES A LOOONG WAY WITH INSURANCE(i also rode into the garage with my bikes on the roof rack, the only damage was to the car roof and the roof rack thank goodness)

Posted

I got a quote from them (CycleSure) and they were actually a bit rude, only got an email with the quote and they never even followed up.

 

Phoned Outsurance and got it covered with my policy... havent had to claim.

 

The advisor told me only Outsurance, Cyclesure and apparently Discovery cover your bike while at a race..... but luckily haven't had to claim...

Posted

I got a quote from them (CycleSure) and they were actually a bit rude, only got an email with the quote and they never even followed up.

 

Phoned Outsurance and got it covered with my policy... havent had to claim.

 

The advisor told me only Outsurance, Cyclesure and apparently Discovery cover your bike while at a race..... but luckily haven't had to claim...

I reckon you might need to ask them for a full list like carpet has....there is more fine print

Posted

HONESTY WHEN YOU MAKE STOOPID MISTAKES GOES A LOOONG WAY WITH INSURANCE(i also rode into the garage with my bikes on the roof rack, the only damage was to the car roof and the roof rack thank goodness)

 

Hahah tell me about it. A awesome new wheelset later, a repaired roof and and new roofrack which no longer grips....not sure if I'm happy or upset about this :)

Posted

I got a quote from them (CycleSure) and they were actually a bit rude, only got an email with the quote and they never even followed up.

 

Phoned Outsurance and got it covered with my policy... havent had to claim.

 

The advisor told me only Outsurance, Cyclesure and apparently Discovery cover your bike while at a race..... but luckily haven't had to claim...

 

Nope, that's false!

Posted

Jis man dis nie cool nie! Ek het onlangs my fiets by hulle laat verseker, sal maar kyk vir ander opsies. Watse ander plekke is die moeite werd?

 

Altwee my fietse is by mutual and federal. Padfiets was verlede November gesteel. Garage deur was oop en hulle het oor muur geklim en fiets gemaklik gevat. Geen vrae is gevra en ek het binne 1 week my geld gehad. Premies is ook lag ivg met ander wat ek al gesien het. By betaling is egter 10%

Posted

Interesting piece of information.

With all of this i thought it good to obtain an updated policy book from Auto General where my household items are insured.

 

Below is the extract of their portable possessions where your bicycle will fit in if it is specified.

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post-2110-0-69732700-1401192454_thumb.jpg

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