What is happening with SAS?

[Boerklong]

what / who is "SAS"?

I thought it was the British military.

[Christian van Zyl]

The SAS team is very competent and professional. They are definitely making changes for the better... I'm looking forward to the new system, they keep on innovating in the seeding space. 

[dillon]

I also struggled to enter my brother for Sabie half marathon, he is 14 and becomes 15 this year so he is supposed to be able to race it but according to thuer website he cannot so I emailed them.

been emailing for a week now, don't hold your breath 

[ahp005]

The SAS team is very competent and professional. They are definitely making changes for the better... I'm looking forward to the new system, they keep on innovating in the seeding space. 

If they are so competent and professional why did they not wait until they finished developing the website and all the functionality s of the site before they published it.  

[Slakkepas]

Did they build a time component into the calculation. Looks like that to me.  My index dropped from last year as the last event I did was in Nov.

[Trail Ninja]

They are busy with a new website.

 

If you mail the right person ( as which I did) you will get a response within the same day.

And I got a second response from them without even sending a second email

 

However, you get penalised 10% after 3 months after your last seeding event.

Origin Trails is now 3 months old but has not yet been loaded.

 

Surely they cannot penalise us?

[Christian van Zyl]

If they are so competent and professional why did they not wait until they finished developing the website and all the functionality s of the site before they published it.  

That is business mate... I recall Apple, the largest company on earth launching a super buggy iOS release not so long ago. 

 

These things happen. On Buycycle it happens too. 

 

At least I know they aren't sipping cocktails on a beach somewhere. I image a frantic team working on a fix or two... Just my thoughts. 

[nonky]

That is business mate... I recall Apple, the largest company on earth launching a super buggy iOS release not so long ago. 

 

These things happen. On Buycycle it happens too. 

 

At least I know they aren't sipping cocktails on a beach somewhere. I image a frantic team working on a fix or two... Just my thoughts. 

 

With any IT-related installation, $#IT is bound to happen...

[Robrider]

It seems a bit silly with the new "fancy" website, you can add friends and enter for them, but you can't pay for the marathon and half marathon distances at once. I would rather more effort went into simplifying payments than into fancy "social media" type fluff.

 

I have mailed them too. 

[Dicky DQ]

They are busy with a new website.

 

If you mail the right person ( as which I did) you will get a response within the same day.

And I got a second response from them without even sending a second email

 

However, you get penalised 10% after 3 months after your last seeding event.

Origin Trails is now 3 months old but has not yet been loaded.

Surely t/hey cannot penalise us?

Why not?

 

They are taking a leaf out of the PPB book.

[MarcL]

Right now SAS is nothing.....

Great idea with terrible execution, a real shame....

 

Hopefully hey get sorted soon....

[KingTJ]

I dont understand why ROAG cant be carbon pasted to other provinces....works like a charm here in KZN

[MTBOnly]

It's nice that they realease a new site and innovate, but I have had this issue before where they take weeks to upload event results. I do not understand why one needs to email them after 2 weeks to ask for the uploading of the event results, surely that is something of a priority for the business they are in??

[Barry Stuart]

Yeah, got an event just two weeks away and haven't been able to enter or get a solution that entire time despite a phone call and a mail. It's a bit of a mess.

[ahp005]

That is business mate... I recall Apple, the largest company on earth launching a super buggy iOS release not so long ago. 

 

These things happen. On Buycycle it happens too. 

 

At least I know they aren't sipping cocktails on a beach somewhere. I image a frantic team working on a fix or two... Just my thoughts. 

I am glad you think it is just normal business to do that. Can you imagine if you do internet transactions like your site and wen it comes to pay you the pay now button is grayed out you cant get payed. So tell me that is just normal business.

[karlito]

That is business mate... I recall Apple, the largest company on earth launching a super buggy iOS release not so long ago. 

 

These things happen. On Buycycle it happens too. 

 

At least I know they aren't sipping cocktails on a beach somewhere. I image a frantic team working on a fix or two... Just my thoughts. 

 

That is business if you are not professional and make decision where you place yourself before your customers. The apple thing happened because they were trying to maximize profits, if Jobs was still alive that would never have happened.

 

Imagine someone took that approach with the airbags in your car? I am perhaps pushing the analogy a bit far but it all comes down to what is more important to you as a company.

 

Hire competent people, plan and do things properly without cutting corners and this will not happen.