BuyCycle under New Management and Partnered with Bruce Reyneke

[muviman]

Hi Muviman,

 

Ek sien nie jou bestelling nie ? Kan ek asb vra dat jy die lys van produkte wat jy wil he vir ashley@ikhambi.co.za e-pos ? Sy sal jou vinnig vinnig kan help.

Done - just waiting for a sweet deal from Ashley

[Funky]

Bought an item off Buycycle on Tuesday, made payment & the item was delivered within 24hrs.

So great service, am happy with the product & the service so will definitely use them again.

 

Thanks again,

 

Keep it up...

[Kristie BuyCycle]

Bought an item off Buycycle on Tuesday, made payment & the item was delivered within 24hrs.

So great service, am happy with the product & the service so will definitely use them again.

 

Thanks again,

 

Keep it up...

[Cejay]

Ordered yesterday delivered today happy chappie Keep it up!!!!

[Kristie BuyCycle]

Ordered yesterday delivered today happy chappie Keep it up!!!!

Awesome !

[Scorn]

Another happy customer here, prompt, efficient, good communications through the process, can't ask for more.

Keep up the good work, see you soon.

[Kristie BuyCycle]

Another happy customer here, prompt, efficient, good communications through the process, can't ask for more.

Keep up the good work, see you soon.

[Gen]

I best go have a look see at the new buycycle website.. haven't been on in ages. .plus I messed up real bad... got so busy with the kids and their school stuff I forgot to by hubby a bday present.. so I have had to postpone his bday to today.. Maybe they have something that says.. "I am so so sorry"

[fanievb]

I best go have a look see at the new buycycle website.. haven't been on in ages. .plus I messed up real bad... got so busy with the kids and their school stuff I forgot to by hubby a bday present.. so I have had to postpone his bday to today.. Maybe they have something that says.. "I am so so sorry"

https://www.buycycle.co.za/mountain-bike/clothing-and-footwear/shorts/assos-equipe-s7-bib/

 

 

[Gen]

https://www.buycycle.co.za/mountain-bike/clothing-and-footwear/shorts/assos-equipe-s7-bib/

 

 

[emoji23] [emoji23] [emoji23]

 

I am not that sorry.. plus he only wears baggies [emoji23]

 

Edit..

Okay. . If he did wear bibs..I probably would be that sorry. Cause it was a big boo boo on my part..

Edited April 20, 2016 by Gen

[Oasis]

Great service and speedy delivery from Buycycle!

 

Thank you Kristie

[Kristie BuyCycle]

[emoji23] [emoji23] [emoji23]

 

I am not that sorry.. plus he only wears baggies [emoji23]

 

Edit..

Okay. . If he did wear bibs..I probably would be that sorry. Cause it was a big boo boo on my part..

Hi Gen !

Aw, don't worry, we can sort you out real quick 

Why not give him a gift card ? He can then browse around and choose whatever catches his fancy ! Win win !

[Fat Boab]

Done - just waiting for a sweet deal from Ashley

 

Muviman, can I ask whether you heard back from Ashley?

[Simon Kolin]

So far, I've had shocking service since the merger.

 

I emailed Buycycle and asked for pricing and availability of a Shimano FD-5800-B (M/S). This is the 105 Front Derailleur (band type). Kristie emailed me back saying that she didn't think they had what I wanted and that I should provide her with a product code. I wrote back saying that I only had the descriptor Shimano FD-5800-B (M/S) and that perhaps she could contact CoolHeat for the product code.

 

6 days later and she hadn't replied. I contacted her again and was told that I needed to supply her with more information than Shimano FD-5800-B (M/S).

 

Obviously I never received the quote or ordered the part. 

[muviman]

Muviman, can I ask whether you heard back from Ashley?

 

I did yes. Got an email with their latest special on MTB shoes. Went to their store at Silver Lakes to fit and bought it.

[Kristie BuyCycle]

So far, I've had shocking service since the merger.

 

I emailed Buycycle and asked for pricing and availability of a Shimano FD-5800-B (M/S). This is the 105 Front Derailleur (band type). Kristie emailed me back saying that she didn't think they had what I wanted and that I should provide her with a product code. I wrote back saying that I only had the descriptor Shimano FD-5800-B (M/S) and that perhaps she could contact CoolHeat for the product code.

 

6 days later and she hadn't replied. I contacted her again and was told that I needed to supply her with more information than Shimano FD-5800-B (M/S).

 

Obviously I never received the quote or ordered the part. 

Dear Simon,

After the last mail I received from you I gathered that you were not interested in placing an order with us. Having a product code does make it a lot easier for me to find what you are looking for. Yes, I could have phoned Coolheat and asked them to provide me with one, but thought I'd ask whether you perhaps knew what it was. You could have said "no, I don't", but I got this :

Hi Kristie

This is unacceptable. Surely you could have called Cool Heat and asked them if they had stock of FD-5800-B. It's not beyond the realm of any reasonable retailer to do that.

Thanks so much for wasting my time.

Don't really think this counts as terrible service ?