FrikkieMeyer87 Posted August 22, 2017 Posted August 22, 2017 Consolation prize.... XT shifter por favor?
CWC Online Posted August 23, 2017 Author Posted August 23, 2017 23 AUGUST 2017 THE DEAL OF THE DAY CLICK HERE TO GRAB THIS DEAL!
Aurora Posted August 23, 2017 Posted August 23, 2017 Sorry, this is why ... SOLD OUT One-day-only-Block-ad2.jpg This was a bit of a fail, I bought a small as they came up for sale yesterday.I saw my order was still pending this morning so I emailed sales@cwc to ask why. I just had a call from a very helpful lady who informed me that my jacket had been sold in store and they had no more and couldn't get any either. She did offer to refund me, give me a voucher or if there was anything else I wanted - refund thank you. I wanted the jacket and assuming you had stock online, I bought it with some other stuff (Which i didn't actually need). In future, try making sure your stock levels are reflected correctly online. This has left me very irritated and not wanting to shop here again anytime soon and I have been shopping with you for many years.
Rocket-Boy Posted August 23, 2017 Posted August 23, 2017 This was a bit of a fail, I bought a small as they came up for sale yesterday.I saw my order was still pending this morning so I emailed sales@cwc to ask why. I just had a call from a very helpful lady who informed me that my jacket had been sold in store and they had no more and couldn't get any either. She did offer to refund me, give me a voucher or if there was anything else I wanted - refund thank you. I wanted the jacket and assuming you had stock online, I bought it with some other stuff (Which i didn't actually need). In future, try making sure your stock levels are reflected correctly online. This has left me very irritated and not wanting to shop here again anytime soon and I have been shopping with you for many years.That would annoy me pretty badly too. Sounds like the POS in store and online systems arent linked for something like that to take place.
Skylark Posted August 23, 2017 Posted August 23, 2017 That would annoy me pretty badly too. Sounds like the POS in store and online systems arent linked for something like that to take place.Good point, if it was it would update immediately on either side.
Thomo Posted August 23, 2017 Posted August 23, 2017 That would annoy me pretty badly too. Sounds like the POS in store and online systems arent linked for something like that to take place.Yip - experienced something similar earlier in the year and was assured that it was receiving attention.I assume not resolved yet. Anyway, easily overlooked with some more great deals.
26er Posted August 23, 2017 Posted August 23, 2017 Happened to me as well,They did however resolve it very quickHad a warranty issue as well Yesterday and yet again very quickly resolvedIf you guys have issues ,speak to Charlotte..been getting alot better service from her then I did before..
Dubber Posted August 23, 2017 Posted August 23, 2017 That would annoy me pretty badly too. Sounds like the POS in store and online systems arent linked for something like that to take place.What if the person in store had the item under their arm and was browsing for other stuff?
Rocket-Boy Posted August 23, 2017 Posted August 23, 2017 What if the person in store had the item under their arm and was browsing for other stuff? At checkout the system would have flagged the item as sold already, it would be up to the store on how to handle it from that point.Its the whole purpose of linking systems, oversales and other similar issues cant take place that way.
CWC Online Posted August 24, 2017 Author Posted August 24, 2017 Good morning Hubsters! DEAL OF THE DAY 24 AUGUST Click here to grab this beaut!
FrikkieMeyer87 Posted August 24, 2017 Posted August 24, 2017 Tomorrow's forecast: Cloudy, with chance of 11-speed Shimano bar mount shifter on sale? Pleeeeeeease. I'm so close to having everything I need for my 1x11 upgrade. Plus if you have the shifter on sale, I can go ahead and buy a chain as well. Can you say upsell?
CWC Online Posted August 25, 2017 Author Posted August 25, 2017 THE DEAL OF THE DAY 25 AUGUST 2017 CLICK HERE TO GRAB THIS DEAL
CWC Online Posted August 25, 2017 Author Posted August 25, 2017 THE BIKE SALE! Dont miss out on our CLEARANCE SALE this Saturday ONLY! We will be slashing prices on all 2017 model bikes! In store only!!
Recommended Posts
Archived
This topic is now archived and is closed to further replies.