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Experience with CRC's move from DHL to SkyNet?


Eugene Brown

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Posted

Their online system seems okay. Lucky for me they bank with Nedbank so my payment cleared instantly. They do mention that they will only start the customs process once the funds reflect on their side. I think maybe instant payment would speed up the process.

  • 4 months later...
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Posted

This week's experience. I had stopped using CRC because of Skynet but tried again as I needed a spare that I could only get abroad.

 

Ordered Sunday. Arrived today (Friday)

 

They're using DHL Express again!

 

Paid the duties online quickly.

Posted

This week's experience. I had stopped using CRC because of Skynet but tried again as I needed a spare that I could only get abroad.

 

Ordered Sunday. Arrived today (Friday)

 

They're using DHL Express again!

 

Paid the duties online quickly.

Brilliant news.

Posted

This week's experience. I had stopped using CRC because of Skynet but tried again as I needed a spare that I could only get abroad.

 

Ordered Sunday. Arrived today (Friday)

 

They're using DHL Express again!

 

Paid the duties online quickly.

That's good to know.

Just hope they'll be consistent.

Posted

Another (shipping) success story here. Ordered on Friday and delivered (by DHL) today.

 

There was a mix up and I ordered something via the normal shipping and a duplicate via the express shipping (cancellation was not processed for some reason. So not so much of success on this point). Ironically, the normal shipping option arrived before the express option (but only by like 2 hours).

 

On that point, I have a brand-new, unopened Park Tool Derailleur Hanger Alignment Gauge available for sale. Probably be cheaper to sell it here than to ship it back for the refund...

Posted

Does anyone have any experience ordering complete bikes from CRC? 

 

An the quoted delivery price does that include customs/import duties? 

 

I have not ordered a bike so I can't help on that point.

 

No, the quoted price only includes shipping. Duty, VAT and handling fees are paid separately.

  • 1 month later...

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