New Bike not as Advertised

[The Ouzo]

15 hours ago, ephemeric said:

There is a definite issue with those freehubs. CL is sending the bike to their Boksburg branch for inspection and will take it up with the supplier

This is where I HAVE had a problem with CL boksburg, used the workshop a few times for odd stuff where I havent had the time or could not do it myself and have never left 100% satisfied.

[i24]

On 3/23/2024 at 12:01 PM, droo said:

Take it back until they either refund you or solve the problem. Refund preferable, then take the money to @RobertWhitehead and get something proper for the same budget. 

This!

Get sorted on a 2nd hand bike - your refund cash should go a long way.

[ephemeric]

1 hour ago, love2fly said:

I also used to dislike CL but have been shopping there more frequently as their pricing has become more believable. Their price match got me some great discounts and the prior mentioned vouchers got me stuff like Squirt for next to nothing 

I would suggest that when you shop you rather consider the used market. In my experience you can find good deals on the Hub But due to this being an enthusiasts portal, bikes are usually higher end and thus more expensive, and maybe seen hard service, BUT sellers with many good ratings will want to maintain that good rating.

I've found good deals also on FB Marketplace and even Gumtree over the years but I've paid my school fees....

Try to stay away from places like CL used bikes and Bike Market as these bikes have been marked up and you're trying to save coin.

You've started the learning process so keep that up and try to get someone with experience togowith if you view a used bike.

How right you are. I thought I knew something... I was wrong. The most important lesson I learnt from this entire ordeal is: goedkoop is duurkoop.

I hear you on used bikes from CL and BM. Lowballed and then marked up. Poor value for money.

[OVERDRIVE]

This ended well. Happy1 

[ephemeric]

On 3/22/2024 at 1:26 AM, OVERDRIVE said:

Return the bike. Try get you money back. Get in touch with @Titan Racing Bikes directly for a new bike and never set your foot in Cycle Lab again. 

I have dealt with a few bike shops in the Pretoria East area and CL has the best returns and exchanges policy. I have yet to find a bike shop that does 30 day returns.

I wanted to return some items to Hot Spot Cycles and they only do 7 days. Items were still boxed, unopened and unused. Tough luck for me.

Corporates have their problems but returms they normally do very well.

 

[ChrisF]

9 minutes ago, ephemeric said:

I have dealt with a few bike shops in the Pretoria East area and CL has the best returns and exchanges policy. I have yet to find a bike shop that does 30 day returns.

I wanted to return some items to Hot Spot Cycles and they only do 7 days. Items were still boxed, unopened and unused. Tough luck for me.

Corporates have their problems but returms they normally do very well.

 

 

CL do sell Titan Racing bikes 👍

 

@Titan Racing Bikes

Edited March 25 by ChrisF

[Titan Racing Bikes]

12 hours ago, ChrisF said:

 

CL do sell Titan Racing bikes 👍

 

@Titan Racing Bikes

That they do 😎