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Posted

I'm looking for a new bike computer after my Garmin 530 was stolen (along with the bike that was attached to it). I've been a garmin user for maybe 15 years or so now and for bike computers it was a no-brainer in the past. But recently I've found their after sales service to be really poor. By that I mean it is generally well-meaning, but always slow and very often incompetent. Also, I find the heart rate monitors (chest strap style) often stop working after a year or so.

I generally don't keep up-to-date with this sort of tech so maybe there are now much better options and the market is more competitive. I do remember a little while ago people talking about the Hammerhead Karoo being a "Garmin killer" it was so good.

https://www.hammerhead.io/products/karoo

Then there's also Wahoo, Bryton and Polar that I'm aware of.

I'm looking at a second hand garmin 830, but do people have other brand recommendations? It doesn't have to be touch screen (like the 830), but that's generally the product level I'm looking at.

Thanks

Posted
2 hours ago, NGM said:

I'm looking for a new bike computer after my Garmin 530 was stolen (along with the bike that was attached to it). I've been a garmin user for maybe 15 years or so now and for bike computers it was a no-brainer in the past. But recently I've found their after sales service to be really poor. By that I mean it is generally well-meaning, but always slow and very often incompetent. Also, I find the heart rate monitors (chest strap style) often stop working after a year or so.

I generally don't keep up-to-date with this sort of tech so maybe there are now much better options and the market is more competitive. I do remember a little while ago people talking about the Hammerhead Karoo being a "Garmin killer" it was so good.

https://www.hammerhead.io/products/karoo

Then there's also Wahoo, Bryton and Polar that I'm aware of.

I'm looking at a second hand garmin 830, but do people have other brand recommendations? It doesn't have to be touch screen (like the 830), but that's generally the product level I'm looking at.

Thanks

I think you can take Polar of your list of bike computers, they have not kept up with the other oem’s in this field

Posted (edited)
1 hour ago, Dexter-morgan said:

One of the main reasons, I use Garmin is Vitality, so I have become so used to the ecosystem.

Ya I'm sort of in this ecosystem too. To be fair, I've liked all of the Garmin stuff I've owned and most of it has worked very well. I have a Garmin Fenix 3 that I bought in 2016. While the straps have needed replacing, the body is indestructible. I've made very little effort to look after it and electronically I really can't fault it. But my 530 would occasionally provide very dubious elevation readings (it was not the result of a low pressure system). Essentially it just wouldn't pick up changes in elevation on some rides. I asked Garmin to take a look at it (it was still under warranty) and the best I got back was a badly worded email about 4 weeks later asking for proof of purchase. Correspondence was so slow thereafter that the warranty actually expired during that period. 

Edited by NGM
typos

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