Subaru Service Stinks

[Paul Ruinaard]

Brake pads are covered by motor plan mate - they were in the last two services and in my previous two cars. Even wiper blades are - but this is the point, they confuse you about what is and is not covered, and then you pay for something and get less. And why post here - because a lot of MTBers drive them and feel all cuddly about them becasue the sponsor a couple of races. Don't.

[Overlord]

Brake pads are covered by motor plan mate - they were in the last two services and in my previous two cars. Even wiper blades are - but this is the point' date=' they confuse you about what is and is not covered, and then you pay for something and get less. And why post here - because a lot of MTBers drive them and feel all cuddly about them becasue the sponsor a couple of races. Don't.

[/quote']

 

At which dealership did you have your car serviced?

[Guest Agteros]

Ok pruimpie,

Subaru will NOT replace your brake pads before a certain milage was covered, this is according to a Scoobie driver/owner collegue of mine. This is for ALL wear and tear items!!!!

 

Obviously if you are racing stop start go on each robot you brake pads won't last  Surely this is reasonable, given the nature and expectations of these motor vehicles.

 

You surely did not think that you can treat the car like a racing car and expect the manufacturer to pick up the whole tab for 30K only?

 

So pruinaar <<--- Funnie nick (Sour Prume combined with cotch/vomit/puke), tell us more:

Did you contact Subaru head office,

what model/year/milage/service plan

Contract Small print

Typical driving style

 

[Hog_]

 

Brake pads are covered by motor plan mate - they were in the last two services and in my previous two cars. Even wiper blades are - but this is the point' date=' they confuse you about what is and is not covered, and then you pay for something and get less. And why post here - because a lot of MTBers drive them and feel all cuddly about them becasue the sponsor a couple of races. Don't.

[/quote']

 

What's your milage? I see the Subaru website states that they cover wear and tear items, but the plan is 63000km/3 Years or extended it's 200000km/5 years.

 

If your car is under 63000km I'd say go back to the dealership and give them hell. Also, even if you drive like a complete maniac I don't see you wearing out your brake pads between services, 3 services in a row!

 

 

[AuctionLamb]

just buy an Audi!!! Problem solved!

[Cactus]

My motorplan covers brake pads.  Other than fuel my car has only cost me tyres - nothing else.  The problem with my car is that they dont support MTB.  My bakkie, I bought only because it's a Drifter and they sponsor MTB, and because of that I will keep it. 

Oh, and show me ANY car less than three years old that has a decent trade-in value...................there isn't one!

 

Now, about that car with the awesome motorplan but doesn't do MTB........................

[Paul Ruinaard]

Okay so making a noise helps - the dealership just called to say they are refunding me. All credit to the dealer in question - Subaru Bryanston and Darren. Make a noise guys - because otherwise they will screw you.

[Paul Ruinaard]

The car has an extended plan to 100000 kms which costs an extra Rk (lots) hence my anger - but they have called me back to say that they are refunding me so the noise helps. The fact is they were willing to screw me in this case, until i started to jump around and scream.

[Johan Bornman]

Paul, you made two mistakes.

 

1) You bought a new car.

2) You got suckered into a motorplan.

 

A Subaru wants a service every 12500 kms. A service comprises a can of Castrol - R99-00 and a new oil filter Z91B - R65-00.

 

Every now and then it wants a new air filter - R260-00.

 

For R30 you can buy a helluva lot of oil and filters. Hell, you can even buy all the tools to do it yourself. This is a 19mm spanner, an oil filter remover and a philips screwdriver.

 

I reckon you can maintain the car for the first 100 000 kms for less than R3000.

 

Welcome to the Hub BTW. It's nice to see newcomers who identify themselves.

 

 

 

 

[Willehond]

Brake pads aren't covered by motorplans buddy. You want them to slap on new tyres come service time too...?

Weird... my brake pads are covered by my motorplan.... In fact the only things not covered by my motorplan are tyres and gasoline....

Service plan or motor plan? I know most places cover these items in their service plans. Motor plan is for stuff breaking. It does differ from one manufacturer to the next though.

I had an Audi and EVERYTHING was covered.  Luckily, because after the first service the steering rack had to be replaced and the thing used oil like a twostroke and i got rid of it just before the plan ran out.

I got a sensible Toyota next and got the nice surprise of finding out that their "motorplan" was only an excuse for a waranty and you had to by an additional service plan to cover your costs! 

 

Co artists.  all of them.  Stick to riding your bike!

[Loon]

sell the car and just ride your bicycle....

But that too may be to expensive to maintain soon... :-(

 

Maybe bicycles should start coming with maintenance plans

[Paul Ruinaard]

Okay so to quell the inquisition and to prove that I am not nuts:

1.) The car is an Outback 3.0R - not an Impreza WRX STI. So no I don't drive like a complete nutter.

2.) The motor plan is meant to cover everything - I checked this when I paid extra for it. This was because my last car - an Audi Al Road - needed 1 x new gear box and 1 x new suspension. It was a demo model BTW - not my fault, so that would have set me back some R 30k.

3.) I did call Subaru and they said sorry for you, even after I complained that this should be covered. I spoke to Mr Morne Viviers.

BTW - thanks for the welcome - and no I don't post unless I have something to say.

 

[niterider]

A few years back I bought a BMW after a mate complained that Audi's motorplan didn't cover his failed aircon.

 

My motorplan covered everything except tyres. These guys would replace stuff at even the hint of a problem. I brought it in cos a brake light wasn't working and they replaced the entire rear light unit. Unfortunately the car wasn't too bike friendly, and also people think that because you're driving a BM that you're also a tosser. (and frankly, most BM drivers are).

 

So I now have a Corsa bakkie - VERY bike friendly. Bought from Reeds, who sponsor lots of cycling in Cape Town. Good guys.

[Mudsimus]

Paul' date=' you made two mistakes.

 

1) You bought a new car.

2) You got suckered into a motorplan.

 

A Subaru wants a service every 12500 kms. A service comprises a can of Castrol - R99-00 and a new oil filter Z91B - R65-00.

 

Every now and then it wants a new air filter - R260-00.

 

For R30 you can buy a helluva lot of oil and filters. Hell, you can even buy all the tools to do it yourself. This is a 19mm spanner, an oil filter remover and a philips screwdriver.

 

I reckon you can maintain the car for the first 100 000 kms for less than R3000.

 

Welcome to the Hub BTW. It's nice to see newcomers who identify themselves.

 

 

 

 

[/quote']

 

Thats why you should by a ford! My service plan cost me 7k for 100000km.

Although this does not cover break pads it keeps my hands clean and stops me from making a total f up trying to do it myself. And they wash my car...

[Cranky]

I have two friends with Subaru Foresters. They have had unbelievably good service. I think its great that Subaru (and Barloworld) are putting so much into cycling and I'll certainly buy their cars.

[Hog_]

 

Paul' date=' you made two mistakes.

 

1) You bought a new car.

2) You got suckered into a motorplan.

 

A Subaru wants a service every 12500 kms. A service comprises a can of Castrol - R99-00 and a new oil filter Z91B - R65-00.

 

Every now and then it wants a new air filter - R260-00.

 

For R30 you can buy a helluva lot of oil and filters. Hell, you can even buy all the tools to do it yourself. This is a 19mm spanner, an oil filter remover and a philips screwdriver.

 

I reckon you can maintain the car for the first 100 000 kms for less than R3000.

 

Welcome to the Hub BTW. It's nice to see newcomers who identify themselves.

 

[/quote']

 

The first 100 000 km is where the car is still fine (or at least supposed to be). Unfortunately these days the manufacturers screw up and the motorplan is the only way you can be covered. A good example is the Polo TDI 96KW. Those blew turbo's like crazy. Some people would be on their 3rd turbo by 60000km. And VW tells you that it's unnecessary to let the turbo spool down after driving. Same thing with the first BMW 320d's - also blew turbo's like crazy. It's not everyone's idea of fun to fork out Over R20k for a new turbo.