Jump to content

LBS Tantrum


Recommended Posts

Posted

The first mistake you made ws to leave the shop with normal tubes in the wheels. Sould have asked for slime tubes to be fitted from the word go. That way you would have only found out you do not know how a pump works a year from now. Buying a tube because you know you're gonna have a puncture is like buying plasters and Dettol because you know you're going to fall.

 

 

 
  • Replies 84
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted
While you are at it agteros. Ask them to show you how to use a chain breaker.

 

A seconed thatClap. Get  a multi tool with one and have some one show you how to use it.

 

I ride with slime tubes AND tire liners.
Posted

 

Jeez' date=' Im amazed at the reactions here..

 

Buy a bike, a pump, a tube at the same time.... serious let down to find out middle of a race that you have the wrong tube.. I doubt whether he would have got going with a presta valve tube if the rim was a shraeder.. surely the valve hole in the rim will be too big?..

 

Why in this case does the Lbs assume the rider knows about double headed pumps... sounds like it was set to schraeder and hence wouldnt work on presta... Back to the wrong tube scenario...

 

Think the judgement is a bit harsh here from many.. Salesman deserves a slap to the side of the head for not going through all the features, spares extra with the sale of a new bike..

 

[/quote']

 

You don't get a schraeder rim or a presta rim, one size hole fits all. It is up to Agteros to know the ins and outs of his chosen sport, and that includes getting to know the equipment he uses and making sure its in working order.

 

Uh uh......... jy is verkeerd Velo, I had to drill my Alex rims on the Gary Fisher to change from Presta to Schrader.

 

See how easy it is to get it wrong Velo.. I know you posted that you stand corrected, but seeing as Agteros is presumably new to Mtb, he can be forgiven perhaps for being so cross with his Lbs..

 

Putting a Presta Valve into a schrader valve hole is going to rip the valve apart and ruin ones day rather quickly..Wink

 

Posted
See how easy it is to get it wrong Velo.. I know you posted that you stand corrected' date=' but seeing as Agteros is presumably new to Mtb, he can be forgiven perhaps for being so cross with his Lbs..

Putting a Presta Valve into a schrader valve hole is going to rip the valve apart and ruin ones day rather quickly..Wink
[/quote']

 

being new to the sport, he perhaps should've asked more questions. i often deal with newbies in the shop who preface questions with "this may some stupid?" i always tell them that the only way to learn is to ask.
Posted

HR, Im with you on that one, find myself forgetting all the time to tell my wife how the gears work etc, presuming because it comes automatically to me, so it is for everyone else. Backwards to what you said, but many salesmen dont ask if advice is needed unless the customer asks...

 

In Agteros case, I think he has a valid point.. He buys a bicycle and asks for a tube and a pump to go along with it... pump was correct for tube/valve on bike. Spare tube was not.. Did he have not a right to assume that the Lbs would supply the correct tube....

 

In the particular situation, probably never crossed his mind. When I buy a new car, i dont check if the spare is correct for the car, I assume it is.... Sh*t, better go and check the wifes car nowLOL

 

 

 

 

 

 

 

 

 

 

 

 

Posted

Why don't you all cut the guy a bit of slack.. a lot of us were lucky to have cyclist friends to help us along.  I would've been to embarrassed to ask my lbs how a pump works.. it should be pretty obvious, until you hit the presta/schrader snag ConfusedWink Nancy Drew2008-11-03 00:47:46

Posted

i'm 100% with KDEE on this. HR - valid point re asking but trust me ont his, the shop in question is NOT the best place to ask cos their answer would be along the lines of "oh it's easy - you can't go wrong" and not one more word about it. i know this cos i once went to them for mtb tubes and asked for schraeder and got told "tubes are tubes - they're all the same, here you go"!!!!

Posted
HR' date=' Im with you on that one, find myself forgetting all the time to tell my wife how the gears work etc, presuming because it comes automatically to me, so it is for everyone else. Backwards to what you said, but many salesmen dont ask if advice is needed unless the customer asks...

In Agteros case, I think he has a valid point.. He buys a bicycle and asks for a tube and a pump to go along with it... pump was correct for tube/valve on bike. Spare tube was not.. Did he have not a right to assume that the Lbs would supply the correct tube....

In the particular situation, probably never crossed his mind. When I buy a new car, i dont check if the spare is correct for the car, I assume it is.... Sh*t, better go and check the wifes car nowLOL
[/quote']

 

agreed, it never ceases to amaze me how many customers come in and ask for a tube.

"schraeder or presta?" you ask.

"sorry? come again," is a common reply.

"bike valve or car valve?"

"i don't know?"

 

it's the same with the length of road tube valves.

 
holy roller2008-11-03 00:38:14
Posted

This whole issue can be summed up quite simply:

 

1) The shop was wrong in supplying the wrong tube for the bike. They should have supplied a tube with Schrader valve.

 

2) Agteros should have checked that he knew how the pump worked after he purchased it. Most pumps come with instructions on how to change the adaptor. The fact that the pump would have worked for the correct valve is beside the point.

 

I would take back the presta valve tube to the LBS and tell them to give you the correct tube and make a fuss about the inconvenience caused by having the wrong tube whilst out riding. If you are still unsure about how the pump works take it along and ask them to show you.

 

 
IanJ2008-11-03 00:41:21
Posted

Sorry dude have agree with the mob, only have yourself to blame.........I never ask anyone to do my preflight checks. When I ask for any spares I open them and check to see that they match the spec I asked for.........if not then you can say your say and throw your toys out the cot. when you buy any form of maintenance items such as a pump, you go home let a wheel down and test the equipment. you need to know how to use the chain breaker tyre levers etc. put this down as lessons learnt and go back to your LBS and ask for there assistance and I am sure they will assist with a basics in maintenance.......and dont climb down my throat now being sincere for a change.

Posted
cut cut cut

In Agteros case' date=' I think he has a valid point.. He buys a bicycle and asks for a tube and a pump to go along with it... pump was correct for tube/valve on bike. Spare tube was not.. Did he have not a right to assume that the Lbs would supply the correct tube....

In the particular situation, probably never crossed his mind. When I buy a new car, i dont check if the spare is correct for the car, I assume it is.... Sh*t, better go and check the wifes car nowLOL

[/quote']


KD, I think we all agree that the bike shop guy made a mistake. I don't believe it was a malicious one, but an honest one. It is also an easy one to make. The tubes come in similar boxes and the only distinguishing mark is a line of print on the box. That's that and it doesn't make the shop a bad one.

 

However, the onus on ensuring that you have the right stuff for your ride and that your bike is in good condition, rests on you.

 

How many times have we seen top athletes lose a race because of mechanical problems? Yes the mechanic should have done this or that but at the end of the day it is your bacon and the best person to keep it out of the fire is you.

 

Lets take an extreme example. A team of climbers plan an Himalayan expedition. They send a shopping list to Cape Union Mart and ask them to deliver it to base camp outside Nepal.

 

The team gets there, puts on their stuff and goes out. The inevitable happens and someone doesn't have a can opener in his pack and dies of hunger. Who's to blame?

 

Taking a bike out on the road or into the bush is a dangerous exercise and you shouldn't endager yourself needlessly by not doing routine pre-ride checks and periodic all-over checks when you wash and bond with your bike every few weeks.

 









Johan Bornman2008-11-03 00:44:24
Posted
ai man' date='als oor n pomp>>[/quote']

 

Wonder how many other people have got themselves into trouble over a pomp

 

 

Steve Hofmeyr?
Posted
ai man' date='als oor n pomp>>[/quote']

 

Wonder how many other people have got themselves into trouble over a pomp

 

 

Steve Hofmeyr?

Clap ...and it's not even 9am yet! Vlymskerp!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Settings My Forum Content My Followed Content Forum Settings Ad Messages My Ads My Favourites My Saved Alerts My Pay Deals Help Logout