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Posted

Just wanted to check if this sounds normal.

 

Sent my MTB in for a service and asked them to have a look at the brake pads and also have a lookat the back wheel as it only spins freely when the QR is engaged, as soon as I open the QR the back wheel stops spinning.

 

The LBS did the service and when I went to collect the bike I spun the back wheel and it barely rotates - they advised that this was due to new brake pads and that after the first ride all would be ok. This sounds feasible but just wanted to check as their attention to detail and overall service delivery was shocking so I have my doubts.

Posted

that bike shop, definitely putting the BS into LBS...

If they didnt move the pistons back all the way, the new pads will rub somewhat. I've screwed up like that myself, and only cos i was too lazy to ensure the brake pistons were pushed back properly.

Posted

Thanks for the feedback guys - have a feeling they were too lazy as half the things I asked them to look at had not been done and then when pushing the bike out of the shop I realised they had not tightened the headset or the riser bars.

Posted

Agreed, they are new so thought I would give them some business and a chance. Will not be returning anytime soon - except to get that wheel fixed!!

Posted

To get back to your original post , so your wheel stopped spinning when you release the QR !! It normally does that anyway ! So you did not have a problem to start of with .

Posted

Well if I didn't have a problem before I most certainly have one now!

 

Going to give them the opportunity to try and fix things before naming as everyone has a bad day so willing to give them the benefit of the doubt. If however they don't come to the party I will happily name and shame.

Posted

Well if I didn't have a problem before I most certainly have one now!

 

 

 

Save yourself trouble and PM MobileBikeTec on the hub. Juan will sort out your bike and you will never entrust it to the lucky dip of bike shop mechanics again.

 

Guaranteed !

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