The loved one got conned out of E Bucks by fraudsters.. here is FNB's reply, anyone have a contact at FNB. I AM VERY P!SSED Her mail read.. Kyk hier en ek het net gister na die link gekyk – dit was als legit (wel het gelyk) met NFB logos disclaimers ens!!! This was FNB's reply Good day, Kindly note that there has been fraud committed your eBucks account as you clicked on a link sent on a phishing email and provided your confidential details. Please be advised that airtime is non-refundable and we are unable to reimburse you for the fraudulent transaction. We are aware of the phishing scam and are addressing each case as we receive them. The website that the link on the email directs you is not a legitimate eBucks website. This is a form of fraud where criminals try to access your confidential information and your eBucks account online. Remember, eBucks or FNB would never ask you for sensitive information via email or a link in an email. Any updates or changes to your profile or account must always be made after you’ve logged into your account. We have taken steps to freeze your eBucks account profile to prevent any future unauthorized access. Please contact the eBucks call centre on 086 123 3000 to enable us to reset your access details for you. Should you have any concerns or queries, please do not hesitate to contact us on 086 123 3000 or e-mail on info@eBucks.com Regards, Rinay Dhaver Admin Team This was her mail.. Hi, Thanks for shopping at the eBucks Shop! We are pleased to confirm that your order has been placed. Order confirmation details: Reference number: 55075395 Items purchased: Flexi MTN Prepaid Airtime for the amount of eB1300 Total eBucks = eB1300 I was informed that I spent this amount for MTN airtime – why did I receive this e-mail as I don’t utilise MTN and would never purchase this with my e bucks.
