cadenceblur

this could be a game changer, you get the benefit of some great training software + the riding platform now as well. Never been a zwifter - could not justify the cost , already have TP Premium so may well give the Virtual app a shot for some variation during my sessions

they usually do a black friday as above which is generally when I renew

Yeah., probably naively so ! Just thought that the inaugural one would be less steep, but perhaps gravel is the new cash king

Wtaf

What is your retailer footprint? I believe Vye is available at Crown? Any plans to expand to other players?

That may be so, but that leaves a sour taste for sure, imagine you buy a top of the range unit and after two years it’s kaput? Irrespective of how many units were swooped out within the period! Eish the T & C’s 😡

They need to back their product and not hide behind semantics

thanks - option iii then - if they will honour it.

I am not understanding how a warranty period only applies from the purchase date. A new unit if bought / or given as a replacement should by right be subject to the full warranty period of a new unit, anything else then the company does not appear to have faith in their product. I would then request a full refund to do with my money what I wish,, be that buy another of the same and get 3 years again or go with another brand. The water should not be this muddy.

A warranty should apply to the specific unit, the purchase date should not have a bearing, if not what is the point of advertising a 2 year warranty on a new product if you have no intentions of honouring? It's not like it was repaired.

you cannot be serious? If replaced with a new unit - surely it carries the full warranty? Sounds like something for the CPA

Exactly! Inexcusable that this was not done

this just pisses me off - I ride the town route almost every weekend - usually we come from Chappies side - so get there around 10h00-ish when roads are a bit busier

Sorry to to hear man!

Been looking at decoupling , but need to get into the detail.