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MarcHD

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Everything posted by MarcHD

  1. We sell Bikeshield (the original frame protection) through our direct to consumer portal here: https://getstokedonline.co.za/product-category/protection/bike-protection/?filter_brands=bikeshield Can have it delivered to your door or sent to a bike shop for fitment. Pre cut kits or 1m rolls for customisation. Armouride is also great if you want the entire bike covered and live in CT where they can fit for you Hope you come right
  2. Nice! Personally a huge fan of straightpull (as is DT Swiss) the frustrations, perceived or real, are negligible compared to their benefits
  3. No problem! Your reply didn't show up as a notification either, new settings for Bikehub it would seem...
  4. Thanks for the feedback! Stock is always tricky nowadays, and thankfully DT have answered our call for faster engagement with the new 350 model coming as 36T
  5. Thank you for the feedback man
  6. Thanks for the feedback. Interesting as up until very recently (last week to be exact) the wholesale price was identical... to the cent
  7. Thanks for the feedback. Luckily engagement will be less of an issue from next year when the new 350 hubs are available with 36T as standard (10 degrees engagement)
  8. Morning guys, and hope everyone had a good weekend... Not to hi-jack this post (hopefully your answers will help our friend Jono in his decision further) but for those who voted Hope over DT Swiss hubs, may I ask you reply with your reason why, out of those listed below? You can message me directly if you prefer not to spam this thread, but I hope I'm not speaking out of turn when I say Jono wouldn't mind better understanding the decision for Hope over DT hubs... Which of the following best describes your reason for voting Hope over DT Swiss hubs (assuming same price): A) Faster engagement as standard B) More Colour options C) Availability D) Familiarity/trust in the brand.
  9. Honestly, it's a difficult one to answer as it depends on so many factors. The EX 511 are strong enough for most riders out there and mine have survived some gut wrenching sounds from gapping into Contermanskloof rocks that would otherwise leave a lesser rim shattered and my ride over... Equally as important as the rim you choose however, is the wheel builder doing the build for you as correct tensions, threadlock and proper destressing between the truing phases is mandatory. All this being said, rims are not something you would want to replace too often so if the HX 531 offer that peace of mind then why not. From my point of view (and experience) however, you can't go wrong with EX 511
  10. Well I can't speak for what your subjective experience will be with faster engagement, but the objective benefits are huge and widely documented. DT have just launched an upgrade for the 370 hub (3pawl model) which allows you to upgrade it to a ratchet system and therefore increase the engagement (previously 3pawl DT hubs were not upgradeable) ....sadly though due to delays we will only be getting these in next year for all those on 1900 MTB and 1800 Road series wheels or 370 hubs.
  11. LOL, thanks Drew, you know me too well! The HX series of rims (e-bike specific) have more material around the spoke wholes to further reduce the chances of nipples pulling through compared to the EX range (enduro specific) given the high loads experienced. As all DT rims ship with load dispersing washers and matching rear drive nipples this is already a rare occurrence, but DT prefer their customers to be safe than sorry.
  12. Great to hear, although as Andrew from Stoked Suspension mentioned, both need a specific tool and thankfully the rest is all tool free. We do offer the tool in question via our e-commerce site for home mechanics: https://getstokedonline.co.za/product/dt-swiss-assembly-disassembly-tool-for-ring-nut/ Enjoy your hub(s) and feel free to contact us should you have any questions about them
  13. Hi there, This is going to sound a little strange as usually the distributor/sales person for a brand wouldn't actively point out their product is heavier than expected... but for the purposes of this thread I wanted to point out that the DT Swiss M 1900 wheels (assuming you are boost and 29er) is in fact closer to 2050g not the 1750g mentioned. The M 1900 are the trail wheels (what the M stands for) and are the entry point wheels (what the 1900 stands for) in the DT Swiss range, so for their price, reliability, intended use they are not bad wheels at all, but given your predicament with your riding buddies it's obviously not suited to your needs. If you're wanting to make your bike a more trail/XC leaning then saving weight on the rims/tyres would be absolutely the best place to start. Note: I said best, not cheapest or easiest! The M 1900 wheels are great for their intended use and should fetch a decent price if you sold them complete! Hope this helps
  14. Apologies for missing your comment! Suspect the new site updates have changed the way in which users are notified of posts/comments/tags as I don't recall seeing any mail come through... I think the Torque Zone guys up in Gauteng are the official importers. https://www.torqzoneacademy.co.za/
  15. Unior make some great tools! Regret not signing that brand a few years back
  16. The official tool used in house by DT is a pneumatic clamp that costs hundreds of euro's. For literally everyone else, the accepted practice by DT is one of these pliers
  17. A good point, and DT Swiss have actually already answered this question. Going forward all tubs have been replaced with a toothpaste style tube that makes application much easier. All Star Ratchet upgrade or service kits will come with this tube as standard as well now. It is still however a 20g serving, I suspect due to DT wanting to keep the expectations the same. I will however forward your query to DT for [hopefully] an addition to their range. Thanks for the feedback
  18. Happy to reach out to your LBS to give them all the details for you?
  19. Hi there, Yes we have actually have a few coming in our next shipment. I can get in touch with your closer to their time of landing? Thinking of it another way, the 36T hub won't so much affect the suspension as the suspension will affect the 36T hub. Meaning a bike with high percentages of pedal kickback will obviously tug on the chain at a higher rate, which is then exacerbated the higher your hub's engagement is as there is less room for the chain growth to be taken up. Noticing you have a Giant Trance 29er listed as your personal ride, we can look at the kinematics of your bike in detail through this blog spot: https://linkagedesign.blogspot.com/2019/09/giant-trance-29-2019.html Here we see the Giant Trance (at least the 2019 model) has a relatively low pedal kickback value - roughly middle of the spectrum found on contemporary bikes. For this reason both the 54T and the 36T would be fine for your use, and I personally ride a Giant Reign with a 54T upgrade and have had no negative feedback. Cheers
  20. If we want, we can actually pretty accurately calculate the expected lifespan of a 20g tub... As per the DT Swiss user and technical manuals one is expected to service their star ratchets a Minimum of annually (in the case of normal use) a Maximum of quarterly (in the case of extreme use such as dust and rain) On average it takes about half a gram (0.5g) to correctly coat the star ratchets once they have been cleaned of old grease 20g / 0.5g = 40 total uses (minimum) or 10 quarterly uses. (maximum) Going for the conservative worst case scenario of every 3 months/quarterly this means you have a minimum of 2.5 years/30months of use from one tub (assuming it's one hub you are servicing) In your case Tim, that is 10months of servicing with your three sets of DT hubs you have, again assuming you ride in UK mud and/or Gauteng dust all year around! Yes it's a slow Friday....
  21. Hi all, The below was a post made recently by us on another Bikehub forum in relation to an ongoing issue the community was having with rim/wheel breakages at nipple/spoke holes (Don't worry it wasn't with regards to DT Swiss products!) As much of this info might be of interest and/or use to our DT Swiss community, please feel free to go through the info below... Let us know if you feel we left anything out! "There are a number of causes for rims failing prematurely, many of which are intermarried. Hopefully we can shed some light on this below... 1. Spoke tension. Even the strongest rims in the world will eventually crack at the spoke/nipple holes if the spoke tension is not optimal. This is due to the amount of flex spokes undergo in a typical ride as the loads change on the wheel. As an example: when cornering the spokes on the lower half of the wheel will have a reduced load, causing them to slacken a bit, while the opposite is true of spokes at the top half of the wheel. If the tensions are below optimal this slackening with load changes will be increased of course, and over time this constant tugging on the nipple will pull it through the rim. The lower the tension, the harder the tugging. 2. Intended use and Weight limit (ASTM classifications) This part is often overlooked, but it incredibly important. All manufacturers have a very specific target market for which they intend a specific rim (or any product) to be used for. If, for example, you are using a product outside of this intended use and/or weight limit, a brand is well within their rights to deny any warranty for premature wear or breakages. 3. Correct tools and best practices. This ties in somewhat with point 1. but it should stand to reason that a self proclaimed wheel builder should use certain techniques and tools as a MINIMUM requirement. This includes things like a spoke tension meter, spoke prep/nipple thread lock, destressing the wheel during builds, correct lacing methods (yes there is a correct way and wrong way) and any parts specifically required by the manufacturer. For example: DT Swiss rims using thin wall technology require the use of PHR washers and matching nipples as the rims have been carefully engineered to pair with these specific nipples. 4. Fair use/abusing products. Again, this ties in a lot with point 2 and shouldn't need to be touched on really, but if you are using an XC rim to huck road gaps.... do not expect them to last! 5. Spoke choice. Also largely overlooked. "A spoke is a spoke" Is not something you ideally want to hear from your wheelbuilder. Spokes vary hugely in their quality and their intended use! A thin spoke might save you some grams, but it will not be able to be tensioned to the same loads as a thicker spoke and as we mentioned above, this lower tension will cause more flex in the spoke and possibly expedite the premature breakage of rim/spoke/nipple. Further to this, not all spoke are created equal, and while most of the time you will probably not notice (or care) about the difference in spokes, the reality is the quality control and manufacturing techniques vary greatly from brands and a premium spoke will certainly outlast an inferior one 6. Spoke lengths Again, sometimes overlooked. Although thankfully most wheelbuilders understand this concept very well. The length of the spokes need to be as close to perfect as possible. It's a widely accepted practice for dealers and distributors to only carry even length spokes (carrying the odd ones as well would cost a fortune) and there is nothing wrong with this as long as the spokes are within an accepted tolerance for the given nipple choice. Example: if a spoke calculator indicates an exact spoke length being 295.5mm it is perfectly acceptable to upsize the spoke to 296mm ONLY if a rear drive nipple is being used. Alternatively if a standard nipple is being used a downsizing may be required. However as is the case in this specific example, it's not likely a store will carry a 295mm spoke. It is not best practice to downsize to 294 as this is a difference of 1.5mm and may cause the nipple to be compromised in strength as the spoke thread is not perfectly mated with the nipple thread. In this case opting for rear drive nipples, even at the greater initial (and unexpected) cost as it will very likely save you lots more money in the long run! "
  22. It's a Molykote grease with mineral content that differs from standard grease in order to withstand high temperatures, and in more severe conditions. It runs less viscous than standard grease and lasts longer
  23. Hi there, It is imperative that DT's special grease always be used in the servicing of Star Ratchet, Ratchet EXP and Ratchet LN systems. It is important to note that in the event that your ratchets suffered a premature malfunction, DT Swiss would not cover this malfunction under warranty. Our suggestion is to source the special grease from your LBS or through our recently updated B2C portal and replace the standard grease with this special grease immediately to avoid any potential issues. You can find the special grease on our site here: https://getstokedonline.co.za/product/dt-swiss-special-grease-for-ratchet-system-hubs-20g/ Alternatively I get hold of your preferred LBS and send the product to them directly for you. Regards,
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