scotty Posted November 9, 2011 Share Cable stretch Wait till JB sees this Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527594 Share on other sites More sharing options...
Big H* Posted November 9, 2011 Share Cable stretch Wait till JB sees this ............ no he is is a chain stretch supporter Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527600 Share on other sites More sharing options...
BushGoblin Posted November 9, 2011 Share Bru don't worry about any of these guys say (not all of them) Just a bunch of guys that think being an "Ultimate Hubber" means you are a cyclist I laugh every time some of these guys post You had the right to speak your mind and it was poor service. However Cyclelab is not to blame, it's the sales man. Maybe he had a bad day +100000 Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527603 Share on other sites More sharing options...
Iron Posted November 9, 2011 Share Mr SingleTrack, Basically GROWUP ! you should have gone direct to a manager or Andrew the same day ! then you would not have to slate anyone on a forum . we dont care how much you spend and what you drive ...... Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527606 Share on other sites More sharing options...
The Drongo Posted November 9, 2011 Share Take to the shop for them to fix, of course. I am an engineer. This makes me pedantic. The term 'stretch' used here irritates me since it's mostly wrong. Even though everyone knows what it means. With proper care it is possible to eliminate the problem before the first ride (this I what I did with all my bikes), but lots of shops don't seem to do this. Mr Edman. How do I stop my chain from stretching? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527620 Share on other sites More sharing options...
AndreZA Posted November 9, 2011 Share Mr Edman. How do I stop my chain from stretching? Stop looking at naked ladies. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527621 Share on other sites More sharing options...
Caerus Posted November 9, 2011 Share Is everyone missing the fact the OP spoke to the manger in the shop on the day this happened? Seems like he never got the response then that he liked, hence why he came on here Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527622 Share on other sites More sharing options...
The Drongo Posted November 9, 2011 Share Mr Single Track,I apologies for this poor service! I have chatted to Ben to understand his side of the story. I understand what his reasoning was butclearly his communication to you was poor.Ben is Ugandan and his communication style and Vocab is is not always what we would like or expect of him. He does however have many other great qualities that many customers can vouch for. Please contact me [andrew@cyclelab.com 0r 011 7074700] so I can apologies personally and make amends for this poor service.Please in future contact me and I will guarantee I will sort out any issue long before it needs to go to a public forum.Andrew McLeanP.S. Whether you are window shopping, spend R1 or a lot more you deserve great service! Well done Andrew. Your post has possibly hilighted the real issue.... Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527625 Share on other sites More sharing options...
Iron Posted November 9, 2011 Share Is everyone missing the fact the OP spoke to the manger in the shop on the day this happened? Seems like he never got the response then that he liked, hence why he came on here Clearly , because he did not say that in his first post. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527627 Share on other sites More sharing options...
The Drongo Posted November 9, 2011 Share Is everyone missing the fact the OP spoke to the manger in the shop on the day this happened? Seems like he never got the response then that he liked, hence why he came on here I take it you mean MANAGER? And yes we did. Because he didn't. Nubbin. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527628 Share on other sites More sharing options...
Caerus Posted November 9, 2011 Share I take it you mean MANAGER? And yes we did. Because he didn't. Nubbin. Yes, the manager. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527631 Share on other sites More sharing options...
Minion Posted November 9, 2011 Share Mr Edman. How do I stop my chain from stretching? Don't pull on it too hard. If you must pull your chain, you can stop it elongating too much by lubing it. This is different to pulling your wire. The best way to completely stop stretch and elongation it to put it in a box. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527643 Share on other sites More sharing options...
EggsBox Posted November 9, 2011 Share Now compared that to Solomons in Woodmead. Had to re-fit new front derailer. Asked the boss-man behind the counter if they could help me,he called one of his mechanics, and fitted it, no problem. He didn't want me to pay for it. But I did end up buying something at the shop, while they fitted it(Think outside the box). That's service. I will go there again and make referrals. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527646 Share on other sites More sharing options...
TNT1 Posted November 9, 2011 Share Mr Edman. How do I stop my chain from stretching? You're the table bay beach white pant w@nker? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527653 Share on other sites More sharing options...
The Drongo Posted November 9, 2011 Share You're the table bay beach white pant w@nker? Well at least that solves that then! Can you merge the threads then ModMerge? Hopefully they shall then end. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527655 Share on other sites More sharing options...
splat Posted November 9, 2011 Share Don't pull on it too hard. If you must pull your chain, you can stop it elongating too much by lubing it. This is different to pulling your wire. The best way to completely stop stretch and elongation it to put it in a box. Must you lube it before you put it in a box? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/8/#findComment-1527761 Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now