ThePubSA Posted January 15, 2014 Posted January 15, 2014 I WOULD HAVE PAID MONEY TO SEE the look on his face,,,,,question is when you asked for a trade in how did you keep a serious POKER FACE :whistling: you should know that shop mostly caters for LOOOOONG money clients, still WRONG ATTITUDE FROM RICKY to him its scrap, however he would have got money from the service,and a possible SALE so DOUBLE FAILLol think he said something .. like."thats not a bicycle"
Zula Posted January 15, 2014 Posted January 15, 2014 Bike shops in my experience are generally useless. I have been into that Concept store and to say the staff were uninterested is the understatement of the century. Not even a "Can I help you?" As a result, I have resorted to the following:I shop online and for the best price. I buy on price only and will only pay a premium if its convenient and I will get the items quickerI fix most of the stuff myself except for suspension and wheels. For the big stuff I use BMC as I find their work excellent and prices are incredibly reasonable.Bike shops don't realise that their stock is commoditised and that we can get it anywhere. The only bike shops where the owners/staff seem to give a hoot is Jon O Conner and Cycle Lab in Fourways. Always felt welcome to just walk in and browse. As for the rest, all the bladdy same.
ThePubSA Posted January 15, 2014 Posted January 15, 2014 Let me know when you do this - I want to be inside the store.... with a video camera... Ricky told me the shoes I wanted to buy were the wrong ones for me... wasn't even interested in letting me try them on.... at over 3k for the pair... That place has the WORST service ever... and despite them being the closest bike shop to me during the day, I don't go there anymore.... ever.Ye im in houghton.. they also pretty close.Would be so nice if it was a family based trail store,, AM/endro/xc shop.. Venue is cool,shop is clean,.... but if i owned a bike shop that the only 2 things i would want the same as the concept store , the speciaaaaaal bikes can stay , we wont judge them)
Kritzie Posted January 15, 2014 Posted January 15, 2014 Right there is the reason you won't see a cent from me. Try a different approach. Could not agree more why would you ever support a shop that keep on telling you its the distributors fault. If you cant keep stock on readily available basis you should not have a shop at all.
V12man Posted January 15, 2014 Posted January 15, 2014 Ye im in houghton.. they also pretty close.Would be so nice if it was a family based trail store,, AM/endro/xc shop.. Venue is cool,shop is clean,.... but if i owned a bike shop that the only 2 things i would want the same as the concept store ,the speciaaaaaal bikes can stay , we wont judge them) Mikes bikes and Dunkeld are close... maybe not so clean, but much better places to hang out... and spend money at....
DIPSLICK Posted January 15, 2014 Posted January 15, 2014 Ricky told me the shoes I wanted to buy were the wrong ones for me... wasn't even interested in letting me try them on.... at over 3k for the pair...FROM WHAT I HEARD YOU A DODGY LOOKING GUY i wouldnt let u in my shop :whistling: ThePubSA 1
ThePubSA Posted January 15, 2014 Posted January 15, 2014 Mikes bikes and Dunkeld are close... maybe not so clean, but much better places to hang out... and spend money at....Ya havent been to mike in ages... jezus used to bug the hell out of me... he would be perfect for the concept store... same demeanor
V12man Posted January 15, 2014 Posted January 15, 2014 Ricky told me the shoes I wanted to buy were the wrong ones for me... wasn't even interested in letting me try them on.... at over 3k for the pair...FROM WHAT I HEARD YOU A DODGY LOOKING GUY i wouldnt let u in my shop :whistling: Maybe I should have cleaned the grease out from under my fingernails.... :) and shaved... do you think that will help him turn into a non tjop?? ThePubSA 1
VicanZA Posted January 15, 2014 Posted January 15, 2014 Ricky told me the shoes I wanted to buy were the wrong ones for me... wasn't even interested in letting me try them on.... at over 3k for the pair...FROM WHAT I HEARD YOU A DODGY LOOKING GUY i wouldnt let u in my shop :whistling:could u smell Ricky coming?
DIPSLICK Posted January 15, 2014 Posted January 15, 2014 Maybe I should have cleaned the grease out from under my fingernails.... :) and shaved... do you think that will help him turn into a non tjop?? ahhhhhh no,, ThePubSA 1
V12man Posted January 15, 2014 Posted January 15, 2014 Ya havent been to mike in ages... jezus used to bug the hell out of me... he would be perfect for the concept store... same demeanor I think he grows on you.... but he has serviced my bikes for nearly 20 years... maybe he is just as odd as me... and as you know, birds of a feather and all that... Hell - they even look after a road bike or 2 for me... occasionally... ThePubSA 1
Patchelicious Posted January 15, 2014 Posted January 15, 2014 Does this Ricky read these posts? Does the owner of the shop? Surely he could learn what good service does to client loyalty.... https://community.bikehub.co.za/topic/134973-amazing-service-from-cyclefunatic-specialized-cycling-shop-durbanville/ ps: I went to 3 Concept stores in JHB area last week looking for a new seat post adapter that could take the new Carbon seat I bought from CompleteCyclist (thanks for telling me I needed a new one BTW - dont get me started on that one) all 3 said they will call me back same day with delivery dates and costs, not one did. Ended up taking a chance by stopping at Eagle Canyon cycles, Jacques there made a call or two and sent me straight to Westrand Cycles who not only had one in stock, but were super friendly too.
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