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Posted

I just want to thank and say well done to Malden the national ops manager and the staff of Cape union mart Sandton.

 

Got a garmin product that went faulty and lost the receipt. Showing proof of payment the exchanged it all thanks to Malden emailing me.

 

You guys rock

 

This is brilliant service cape union, than on top of excelwnt prices!

Posted

"exelwnt prices"... NO!!

 

But their after service is really GOOD!

The same as anywhere else

In fact their La Sportiva boots cheaper than specialist hiking shops

Does anyone know when their sale starts??

Posted

The same as anywhere else

In fact their La Sportiva boots cheaper than specialist hiking shops

Does anyone know when their sale starts??

 

Another national retailer is selling the same shoes as Cape Union Mart for 5c less. Now, that is a bargain!

Posted

I had a Cape Union Mart voucher I had been given as a gift and the only thing I wanted was an item that they did not stock (a Garmin product but not one they sold).

 

I contacted them and they arranged to have one specifically ordered and delivered to a store of my choice. no questions asked and not even a hesitation when I made the request. I've also returned faulty items that have been replaced on the spot.

 

These guys set a good benchmark when it comes to customer service clap.gif clap.gif clap.gif

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