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jarred@tysoneng.co.za

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  • Replies 243
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Posted

I'm surprised to see that the moangatte have not come back and found something else to whine about.

 

 

Moangatte don't like happy endings. Actually, this was all Jan van Riebeeck's fault, but anyway.

Posted

I'm surprised to see that the moangatte have not come back and found something else to whine about.

Ummm.........nope, i got nothing. Happy, happy (or is that just for birthdays?)

Posted

I'm surprised to see that the moangatte have not come back and found something else to whine about.

 

Good on you Tinus and Doc!

I'm going to moan and whine!! Because at 6'3" I could not buy the bike. So damn you Tinus for being so short! and yup I looked at the ad.

Posted

I agree, as charming as "the Doc" might sound on a forum, the only one who has been at risk and still is, is the OP.

Grateful that this whiner has left on his bike... :blush:

  • 4 years later...
Posted

I have performed many memorable transactions on the Hub, both sales and purchases.  But my most recent transaction has been completely different and am looking for advice on what action to take.

 

All comms was via mail or WhatsApp, as I am in Cpt and the Seller in Jhb.  I have a passion for slightly older bikes and have built up many over the years ... my most recent project being a classic.  I have recently acquired a Colnago C40 frame in excellent condition, so when I saw an advert for a complete Campag Super Record groupset that had "never crashed" with approx 10 000km for R12000, I was immediately interested.  But I noticed in the advert that the cassette was 14-25, which I wasn't aware Campag even offered ... and asked to exclude the cassette (since a 14 small sprocket wouldn't work for me) and the price was reduced by R1000, which seemed reasonable. 

 

But because I was not able to view the groupset personally, I asked to speak to the LBS that was dismantling the bike for the seller (well renowned shop btw). The shop informed me that the groupset was "shiny and new" and indicated that there were not even scuff marks on the cranks arms. Since the Campag Ultra-torque crank has creamic BB bearings attached to the axles, I specifically asked about the conditions of the bearings, which the shop rep told me were "perfect".

 

Based on that feedback, I went ahead with the EFT.  The package arrived 3 days later ... and upon opening it that evening, found the following:

- Both hoods were torn

- The right brake lever housing was damaged so that the lever does not return under its own lightweight spring

- The right hand shift lever (under the brake lever) has been replaced, but not with a carbon Super Record lever, so does not match the left lever.

- The crank arms have got grooves worn into them from rubbing on cycling shoes, which are deep enough to have removed some of the Campagnolo logo (under the clearcoat)

- The BB bearing on the drive side could be spun freely and heard from at least a meter away as it continued to spin.

 

I contacted the seller (via WhatsApp) that same evening, to inform him of the issue with the lever, in the hope of returning the set of levers for a refund.  I was disappointed, but prepared to  live with the crank condition and hoped that servicing the BB bearing was all the was required.  His response however was that the lever was "working okay" when he sent it to me.

 

I then sent photos and a short video demonstrating the problem.  The final response (he has subsequently failed to respond), was that the groupset was "sold at a very good price" and he is willing to "help with R1000 towards a replacement shifter".  I have provided my bank details and followed up asking if any refund was made, but as mentioned above ... no response ... and no refund.

 

It is almost 2 weeks now since I last attempted calling the seller directly as well as via WhatsApp and mail on the Hub, requesting simply to reverse the entire transaction.  So all components are still in the box as received (since I don't yet have bars, stem or headset for the frame, so have not commenced with the build).

 

Any advise on how best to deal with this situation would be much appreciated. 

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