T-Bob Posted April 13, 2015 Posted April 13, 2015 They know exactly what they are doing and they continue to do it, and because of the attitude of many, it just gets shoved aside.If people started dealing with the 'smallest' issues when they arise, the bigger issues wouldn't exist.This issue might be small or stupid to many, but in reality, its a big bloody problem. Spamming with out consent isn't a 'small' issue and you're quite right to deal with it but as I said, give it the response it deserves. Mail them, give them a call, unsubscribe and move on. I just unsubscribe to all the things I don't want and there are alot that end up in my inbox but I'm not going to let it get me angry and I'm not going to start blaming the 'many' for all the problems now you're starting to sound self righteous and angry... about email. 1 email or phone call. 1 unsubscribe. 5 minutes needed max. Maybe they'll think twice next time. You've made an impact. Sorted.
Skubarra Posted April 13, 2015 Posted April 13, 2015 I used to work for a certain publication a few years ago and had to take so many calls from them asking WHY are they being spammed by us - we must remove their e-mail etc. Did those callers give your company the opportunity to sort the problem out before slagging you off on social media?
Odinson Posted April 13, 2015 Posted April 13, 2015 Jy ruk so bietjie die hoender hier dude, Is that Afrikaans for "choke the chicken"?
BrandonF_ Posted April 13, 2015 Posted April 13, 2015 Is that Afrikaans for "choke the chicken"?Probably,..but I'm not a Politician, so may have missed the punch line
Dazshell Posted April 13, 2015 Posted April 13, 2015 Firstly, I'm on their list, by choice, and I'm happy as they do have good deals, however the OP is correct that they cannot just add you to their database without permission. This is actually covered in the new Consumer Protection Act. By law, a marketer has to ask permission to market to you electronically (email, sms, Facebook, etc.). The fine for abusing this is actually quite hectic. R10 000 for the first offense and then R100 000 for repeat offenders if a formal complaint is laid and they are found guilty. This was put in place to stop companies (think cell phones, banks, chain stores, etc.) selling their databases to third parties for spam. All Sportsworld has to do when replying to an email is ask the question,"we see you have shown interest in one of our offers, do you mind if we add you to our promotional database?"
scuzzy Posted April 13, 2015 Posted April 13, 2015 You seriously have time in your day for that? You almost sound like the guys complaining about statues.
Oneman Posted April 13, 2015 Posted April 13, 2015 Oi. I'll keep this short. We all have plenty of things to complain about - some more than others. We have so much to complain about that we could do it non-stop forever. But complaining just makes you (and the people around you) miserable. You know what - never mind. Do whatever makes you unhappy.
Raf Posted April 13, 2015 Posted April 13, 2015 Be it as it may, ASK FIRST.I don't appreciate just being added to their mailing list.They must learn to respect my privacy.Call them next time... ;-)
medicnick83 Posted April 14, 2015 Author Posted April 14, 2015 Call them next time... ;-) Many companies (like my current one and previous one) have the ability to see what number you are calling from. If they can take your e-mail, add it to their mailing list, then they would probably take the phone number I called from and add it to their mailing list for SMS spam.
SiriS Posted April 14, 2015 Posted April 14, 2015 I'm with OP on this one. Not cool. Opt in, not opt out.
Nayr Posted April 14, 2015 Posted April 14, 2015 It may not be the biggest problem we have in the world, but the OP still has a right to voice his opinion. And I have to agree with him, it is a pain in the ass, and it is systemic of a greater problem with respect to privacy. as mentioned earlier CPA covers this for a very specific reason, so companies should not be doing it...end of story!
Messier87 Posted April 14, 2015 Posted April 14, 2015 I agree. I experienced the same and they irked me off just as much! So it is common and effective marketing blah blah. It is still not ethical in my opinion. That law is there for a reason! And to unsubscribe and move on - yip - I did that. So I sort of just accepted the screwed practice and decided that I won't win. I just laid down and took the relentless spam beating and in doing so helped to make the unethical practice more acceptable social behavior. I assisted in bending society to where I don't want it. edit:spelling
Amberdrake Posted April 14, 2015 Posted April 14, 2015 Companies will keep on doing it while the consumer(us) keeps posting the complaints on forums and moaning to friends. If this is really such a issue file a formal complaint to relevant institution and bring around CHANGE (Or atleast make them consider it twice next time). Anything else is pointless debate and damaging to the image of the relevant company. It is possible that the company is unaware of the law ( Yes they should know and are liable even if they don't). We as consumers are the reason companies do these things. We sit back and take it.
MTBOnly Posted April 14, 2015 Posted April 14, 2015 I am really regretting reading this thread as I thought there was a real issue at hand. If you do not like it then unsubscribe. Every time I engaged with them they were really very helpful. Alternatively you could have just emailed them and made them aware that there are some people that might not be happy with the automatic subscription to their comms being sent out, really no need to have made such an issue out of it.
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