QUALITY ISSUES - Gaerne MTB shoes

[Mrs Balls]

Hi Hubbers,

 

I'm the weekend worrier that is obsessed with a decent pair of shoes. As a result i bought a pair of Geaerne shoes featuring a fancy carbon sole. During my Sunday ride a section of the carbon sole broke off from the rest of the sole. 

 

The shoes are 3 years old with less that 2000km to them. Is this something that anyone has come across? should I get the agents involved? if so can anyone point me in a direction other than my LBS as they do not work with the brand anymore. 

 

Any assistance would be appreciated. 

[Patchelicious]

JJ Cycling are the agents.

Give them a call.

 

info@jjcycling.co.za

[King_Crispy]

That's the issue, right there...

Worrier.

The average warrior will Google the agents and take them your original proof of purchase and take the fight to them

[Trance Dance]

Three years old. Pushing it a bit, imo. Get some epoxy and fix them.

[Acerunner]

Gearne's are so sick, pricy, but really awesome! What happened there? That doesn't look right?

[love2fly]

Epoxy will not work and will merely ensure the agents will not take any action.

Contact agents, even a discount off a new pair is a good solution IMHO.

[BigDL]

3 years - good luck