jamiepenfold3 Posted September 7, 2017 Share Hi everyone I have a powertap G3 (older version.) I think that it needs a firmware update but I cant seem to get it right to do it. does anyone know of a place in Cape Town area that would be able to help me out? Thanks Link to comment Share on other sites More sharing options...
milky4130 Posted September 7, 2017 Share Download the app to your phone & then you should be able to do it via bluetooth. Link to comment Share on other sites More sharing options...
milky4130 Posted September 7, 2017 Share Link to comment Share on other sites More sharing options...
BicyclePower Posted September 8, 2017 Share The older PowerTap G3 hubs with ANT+ only PowerCaps will need to be plugged in to a PC and updated via PowerAgent. Milky4130 has done a great job in sharing the video. If you struggling to come right please try a different USB cable or different USB port. If you still don't come right please make sure you have the latest version of PowerAgent (download off www.powertap.com) If you still don't come right please mail us on info(at)bicyclepower.co.za or 011-023-2777 pe3nguin 1 Link to comment Share on other sites More sharing options...
Mongoose! Posted August 4, 2023 Share Powertab G3 hub – no power reading Believe the hub was in storage for a while and firmware might got outdated – wild quest! How do I update firmware on a Powertap G3 hub? It is Bluetooth and Ant+ Battery replaced and can see a green and red light It has no USB port inside where the battery is changed – thus cannot be connected to a PC via USB Phone is picking it up in Bluetooth mode but require an App to link There is no Powertap app on Playstore Poweragent is not working Some say via Rouvy? But I don’t have a subscription and not going to join just to see if it MIGHT work. No success with a Google search or YouTube … Mailed info@bicyclepower.co.za Dave from Bicyclepower directed me to Cape Cycle Systems as the brand was sold to them in 2018 Query logged at Cape Cycle Systems but unfortunately no reply… Link to comment Share on other sites More sharing options...
milky4130 Posted August 4, 2023 Share 1 hour ago, Mongoose! said: Powertab G3 hub – no power reading Believe the hub was in storage for a while and firmware might got outdated – wild quest! How do I update firmware on a Powertap G3 hub? It is Bluetooth and Ant+ Battery replaced and can see a green and red light It has no USB port inside where the battery is changed – thus cannot be connected to a PC via USB Phone is picking it up in Bluetooth mode but require an App to link There is no Powertap app on Playstore Poweragent is not working Some say via Rouvy? But I don’t have a subscription and not going to join just to see if it MIGHT work. No success with a Google search or YouTube … Mailed info@bicyclepower.co.za Dave from Bicyclepower directed me to Cape Cycle Systems as the brand was sold to them in 2018 Query logged at Cape Cycle Systems but unfortunately no reply… Find someone with an iPhone 📱 Mongoose! 1 Link to comment Share on other sites More sharing options...
milky4130 Posted August 4, 2023 Share I doubt it is firmware related though, on a new'ish hub like yours as the firmware has not been updated in yonks. The light should only flash green when inserting a new battery. I literally just did this yesterday, old battery was flashing red & green, after inserting the new battery just green light. Mongoose! and DieselnDust 1 1 Link to comment Share on other sites More sharing options...
Mongoose! Posted August 4, 2023 Share So is there a Powertap app on Apple? Thanks for advice! milky4130 1 Link to comment Share on other sites More sharing options...
milky4130 Posted August 4, 2023 Share 20 minutes ago, Mongoose! said: So is there a Powertap app on Apple? Thanks for advice! Yes 👍🏻 Mongoose! 1 Link to comment Share on other sites More sharing options...
shaper Posted August 4, 2023 Share See a comment here about using SRAM AXS app for G3 https://www.trainerroad.com/forum/t/powertap-p1-s-psa-use-the-sram-axs-app/31304 Also comment about bricking a P1 pedal !! milky4130 and Mongoose! 1 1 Link to comment Share on other sites More sharing options...
milky4130 Posted August 4, 2023 Share 10 hours ago, shaper said: See a comment here about using SRAM AXS app for G3 https://www.trainerroad.com/forum/t/powertap-p1-s-psa-use-the-sram-axs-app/31304 Also comment about bricking a P1 pedal !! thanks for this, turns out the powertap didnt think I needed a firmware update but the SRAM AXS app did. Link to comment Share on other sites More sharing options...
DieselnDust Posted August 5, 2023 Share The SRAM AXS app is the tool to use as power tap was acquired by SRAM in 2018. was the battery inserted correctly? Mongoose! 1 Link to comment Share on other sites More sharing options...
Mongoose! Posted August 5, 2023 Share Did a firm ware update successfully on the Axs app. Unfortunately the hub is still not working properly. Believe it is the micro plug that connects the power cap to the wheel. Did get it to work at one stage and then it drained a brand new Dura Cell 2032 coin battery overnight. The red o ring is still 100% and looks new. Sprayed some electrical switch cleaner on plug but no success. See if you search hard and have deep pockets with Aramex global shopper, I can still buy a new power cap, but not worth it - beter to go the Stages route then... Nee wat eks gatvol gesukkel! DieselnDust and Mtree 2 Link to comment Share on other sites More sharing options...
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