ENVE warranty claim

[NotSoBigBen]

50 minutes ago, Furbz said:

This is a Gravel bike, not a road bike.

If it can't take falling over at a cafe it is woefully under engineered for its purpose.

I'm with you on that, jeez even a road bike just from a 'cafe fall' nee man 🤨

I consider myself relatively careful but I have had carbon road bikes fall over, mostly while carefully balanced for a pic 😁,  touch wood nothing ever happened!

[DieselnDust]

it appears that there is a culture of acceptance of poor quality products. Must be a Millenial thing.

If a bike cracks by falling over at a coffee stop then I want a new one, not a crash replacement. 

If the frame fails bending in a place its designed to bend then that fail is due to either exceeding the strain or poor layup. A bike that has travelled in a bike bag, assembled and ridden for a few hundred kilometers before failing then its a layup fault which is a straight warranty claim. Bad luck for sure but its a warranty not a crash replacement.

[DieselnDust]

3 hours ago, SSCC said:

If you look at the image I posted the break is on the seat stay and visible from the outside. I’ve seen frames that have fallen over at a cafe break in exactly this spot. A single break that looks just like this. It happens so quickly. Someone bumps the bike, it falls then is lifted up and the owner is none the wiser. Until he realizes it’s cracked. Ask carbon repair shops how often they get this exact repair. 
 

I’m not disputing Enves quality or value. Overpriced and overhyped IMO and I’d never buy it. 

i'm calling BS here. absolute BS with urea spread liberally across the top 

If a bike falls over at a Cafe and exhibits the type of failure shown in Furbs images then it must have hit a sharp edge with some speed. 

Firstly the handlebars will hit the ground long before the seat stays, then likely the pedals and derailleur.

But please keep your inventive story telling coming because I'm a little bored and suffering a bit of writers block with a failure report I'm writing up .

If what you say is true then all it serves is to reinforce the notion of very very low quality bicycle products being sold into the market at premium prices because a long column secured at two ends should cope with a lot more bending  strain then any scenario being suggested. 

Take a carbon rod from a high performance stunt kit and see how far you can bend it before it breaks.

PS: Wear safety goggles, hard hat and gloves

[SSCC]

3 hours ago, DieselnDust said:

i'm calling BS here. absolute BS with urea spread liberally across the top 

If a bike falls over at a Cafe and exhibits the type of failure shown in Furbs images then it must have hit a sharp edge with some speed. 

It did hit a sharp edge. A dog knocked it over and the guys bike hit a low planters box edge. Cracked just like in the image. 

By definition, a rejected or denied warranty claim is no longer a warranty claim, but rather a denied claim. Your inability to understand this concept is perhaps why you have writers block.

[Zebra]

4 hours ago, NotSoBigBen said:

...mostly while carefully balanced for a pic 😁,  touch wood nothing ever happened!

...touch WOOD, or touch CARBON - confused...

[DieselnDust]

41 minutes ago, SSCC said:

It did hit a sharp edge. A dog knocked it over and the guys bike hit a low planters box edge. Cracked just like in the image. 

By definition, a rejected or denied warranty claim is no longer a warranty claim, but rather a denied claim. Your inability to understand this concept is perhaps why you have writers block.

and your penchant for fairy tales is why you continue to entertain🤣