RockCoach Posted January 16, 2009 Posted January 16, 2009 This was an email Duncan Waugh, a friend of my father-in-law, sent to (Hello) Peter after receiving a lawyer's letter from Harry's. Dear Peter Please find attached a ?lawyers? letter relating to my recent complaint on your Website, the contents of which are self explanatory. It is worthy to note, that I was so totally disgusted with the poor service at Harries Pancakes in Dullstroom, not to mention contracting food poisoning that initially I tried to locate a Harries Pancakes ?Head Office?. I could find nothing ?on line? or in the White Pages or Yellow Pages or I would have taken my complaint direct to them had I located such information. In the Public?s Interest and in the interests of Harrys Pancakes, I tried to stress the seriousness of the situation by ensuring that some senior person in Harry?s Pancakes was notified of the problem so that it could be rectified and as such, forwarded a link to my complaint, to a friend in Dullstroom, who in turn undertook to send it on to ?Harry himself?. I was pleased to receive an email from Jan Siertsema, apparently of Harries Pancakes (not reflected in his email address) requesting further details, which I happily provided. At that point in time, I mistakenly believed that management at Harries Pancakes were displaying an element of goodwill and honour. Alas, this is not the case. You will therefore understand that I find the contents of the ?lawyers? letter obtuse. They are clearly not aware that I cannot instruct you to remove something from your established website. Indeed, I will not try to. Quite the contrary, I believe that it is in the Public?s Interest for them to know that if they are insulted by Harries Pancakes management and staff and that if they do happen to contract food poisoning, or have any other problem, they better not complain?or else!!!! I had thought of the matter as history, but it would seem that there is a nefarious and rather juvenile element at work here, intent on drawing even more attention to Harries Pancakes. Are then any other sites like yours that I can post details on? Regards Duncan Waugh I have a pdf of the letter. They are sueing him for R150k in damages.
singletrackmind Posted January 16, 2009 Posted January 16, 2009 wow hectic!!! isnt there 1 in Graskop as well?
AndreZA Posted January 16, 2009 Posted January 16, 2009 Oh crap. I complained about Ocean Basket. They are way bigger the Harry's Pancakes. Anyone wants to buy a few bicycles?
Wyatt Earp Posted January 16, 2009 Posted January 16, 2009 Oh crap. I complained about Ocean Basket. They are way bigger the Harry's Pancakes. Anyone wants to buy a few bicycles? ? ? Not too worry, the guys from their head office is down stairs from us, I will tell them to let MAMPARA off easy.
pastapouch Posted January 16, 2009 Posted January 16, 2009 Ocean Basket? Have been there many times, and no problems ever!
Wyatt Earp Posted January 16, 2009 Posted January 16, 2009 Ocean Basket? Have been there many times' date=' and no problems ever![/quote'] I must say it all depends which one you go to.
Joe Low Posted January 16, 2009 Posted January 16, 2009 There are many ways to make a thread better. Giving it a point would be one. Deleting it & putting us out of its misery would be another. Nothing here apart from trashing someone's biz - no gossip, no gory details or dead bodies - not even a stand-up fight in cycle shoes. D- Must do better.
pastapouch Posted January 16, 2009 Posted January 16, 2009 Ocean Basket? Have been there many times' date=' and no problems ever![/quote'] I must say it all depends which one you go to. Also true. I've been to Cape town's, BloubergStrand's, PE, Boksburg's...Westgates, never any problem. BUt Harry's suing because somepne complained! Must have a lawyer friend! Others may just laugh if you wanna sue for damages because of a complaint.
RockCoach Posted January 16, 2009 Author Posted January 16, 2009 Ocean Basket? Have been there many times' date=' and no problems ever![/quote'] I must say it all depends which one you go to. Also true. I've been to Cape town's, BloubergStrand's, PE, Boksburg's...Westgates, never any problem. BUt Harry's suing because somepne complained! Must have a lawyer friend! Others may just laugh if you wanna sue for damages because of a complaint.I've heard that it can cost a company quite a bit of money to register on hellopeter to respond to complaints (anywhere from R12k to R60k). I'm guessing Harry's is probably upset that they have little recourse on HP unless they cough up. Joe, I'll let you know if there are any medical complications. It is possible to make a point subtly.
TNT1 Posted January 16, 2009 Posted January 16, 2009 People who post on HellloPeter, especially the complainers amuse me. They always seem at great pains to point out their fancy jobs and fancy titles... Preening and pimping for all to see..." Look at me I'm the king and look at how abominably the serfs have treated me" - kind of attitude...TNT12009-01-16 07:58:34
Joe Low Posted January 16, 2009 Posted January 16, 2009 here is the original post on hellopeter Tnx that's better Proving food poisoning from pancakes could be a touch tricky. I have waited to make this complaint as I wanted make sure of my facts first. On 30 December 2008, my family and I were in Dullstroom and had afternoon 'tea' at Harry's Pancakes. Firstly, we were immediately offended by the rudeness of the 'manageress' and staff. Clearly, English speaking people and people of colour are NOT welcome. My daughter and I had pancakes, my wife asked for scones with cream and jam. My wife was served what appeared to be two little round peices of stale bread with a cup of grated cheese and a cup of stewed strawberries. Her complaint elicited a cup of 'cream' slammed down on the table. That night, we endured hours of vomitting and 'the other end', three of us taking turns at the hotel room toilet bowl. As I am a Forensic Investigator, I subsequently set about determing where we had contracted such violent food poisoning and having interviewed several other visitors to Dullstroom on that day (all of whom suffered a similar fate), I have concluded without doubt that the common denominator was Harry's Pancakes. Nothwithstanding the fact the service is an embarrassment to Dullstrom as a whole, it is a health risk and should be closed down.
TYGA Posted January 16, 2009 Posted January 16, 2009 If you look on the site Mr. Waugh has no shortage of complaints about the world in general. Oke must be pretty sour. Changed my mind he's actually pretty funny. http://www.hellopeter.com/the_comment.asp?recid=160476 XTC12009-01-16 08:11:51
Beesboer Posted January 16, 2009 Posted January 16, 2009 If you look at his stats he love complaining. Especially having dig at FNB. Move your account if you are unhappy.
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