Cyclesure excellent service once again

[IanJ]

As some of you may have heard my son (Sonic) had a crash on Saturday at the Bela Bela.

I submitted the claim form together with a quote for the damages at 1pm today. By 3pm I had received back an agreement of loss form to sign and fax back so that they can arrange the payment.

 

2 hrs to process my claim.

 

But now the warning. We hadn't updated the value of his bike since adding some bits and pieces over time so when they checked the bikes replacement value they found we were badly underinsured so they only paid out a percentage of the claim based on the insured versus replacement value. I cannot complain about it as it is my fault.

 

Take it as a lesson, update your insurance schedule and values on a regular basis.

[Jules]

Nice one IanJ

[Captain Slow]

 

Nice one IanJ

 

Nice one Cyclesure!!

 

thanks for the warning IanJ!

 

[Zaskar]

Nice Ian, glad you got sorted 

These days with the price increases it seems that you have to update your insurance at least twice a year! What a pain, but in the end its worth it i suppose...

[IanJ]

Another up to Northcliff Cycles. Gave them the go ahead at 3pm, fetching the rebuilt bike at 6pm this evening.

[Christopher Brunsdon]

Great news. I still need to get insurance on my bike, not a massive amount, but its enough to make a dent in the budget. Glad to hear they cover events as I was warned by many hubbers that few do cover anything outside your locked garage.

[Rawhide]

That reminds me,..I better send them my application that's been lying on my desk since before the Panorama !!!!

 

Thanks IanJ, stay in touch

 

 

[Nancy Drew]

Good news IanJ... that's the bike update, how's the Sonic damage?

 

[amoryns]

unfortunately i can not say the same for pedalcare..struggling for more than 2 weeks with them in order to get new mtb frame as replacement on cracked one :-(

[Guest Big H]

unfortunately i can not say the same for pedalcare..struggling for more than 2 weeks with them in order to get new mtb frame as replacement on cracked one :-(

 

Do you not normally contact the manufacturer for an Insurance claim???????

[jugheaddave]

nice one!!! Thats why I insure with cyclesure!!!

[amoryns]

unfortunately i can not say the same for pedalcare..struggling for more than 2 weeks with them in order to get new mtb frame as replacement on cracked one :-(

 

Do you not normally contact the manufacturer for an Insurance claim???????

 

ja bietjie moeilik as die dealer oorsee glad nie meer met SA wil onderhandel

[Sammajoor]

One word Cylcesure..

Great service

 

[Guest Big H]

unfortunately i can not say the same for pedalcare..struggling for more than 2 weeks with them in order to get new mtb frame as replacement on cracked one :-(

 

Do you not normally contact the manufacturer for an Insurance claim???????

 

ja bietjie moeilik as die dealer oorsee glad nie meer met SA wil onderhandel

 

Dit is waar jou probleem le...... versekering betaal slegs vir skade...... nie as jy die fiets gebreek het nie en ook nie as dit 'n ontwerp fout was nie. Sorry sussie...... ek het nie veel hoop op hierdie een nie!!!!!!!

[amoryns]

unfortunately i can not say the same for pedalcare..struggling for more than 2 weeks with them in order to get new mtb frame as replacement on cracked one :-(

 

Do you not normally contact the manufacturer for an Insurance claim???????

 

ja bietjie moeilik as die dealer oorsee glad nie meer met SA wil onderhandel

 

Dit is waar jou probleem le...... versekering betaal slegs vir skade...... nie as jy die fiets gebreek het nie en ook nie as dit 'n ontwerp fout was nie. Sorry sussie...... ek het nie veel hoop op hierdie een nie!!!!!!!

 

3 woorde..dit was SKADE

[AndreZA]

Dit is waar jou probleem le...... versekering betaal slegs vir skade...... nie as jy die fiets gebreek het nie en ook nie as dit 'n ontwerp fout was nie. Sorry sussie...... ek het nie veel hoop op hierdie een nie!!!!!!!

 

 

 

Dit is wat vir my ook vertel is en waaroor ek nie baie happy is nie. Ons fancy bikes het net 'n 2 jaar waarborg en as 'n weld los gaan na daai tyd, moet ons dit maar weg gooi want 1. die vervaardiger s? die waarborg is verby en 2. die versekering mkpy s? dit is 'n vervaardigings fout.