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Which shop has offered the best service and after sales service?  

36 members have voted

  1. 1. Which shop has offered the best service and after sales service?

    • Cycles Direct
      19
    • Bowmans
      12
    • Olympic
      96
    • Chris Willemse Cycles
      65
    • Action Cycles
      22
    • Cycle Lab
      11
    • BMC - Bicycle Maintenance Centre
      13
    • Cycle Factory
      44


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Posted

Epic only helps if you're part of the clan.

 

Williams you have to wait forever to get help

 

The clan? What clan? Like Survivor, that thing? Wink

Have to say, this hasn't been my experience at all.

I've been helping somone get into the sport, unfortunately she's down in CT. So the best I can do is let her come back to me with sales talk and I can advise from there. One character tried to sell her (a complete newbie) a 70k bike.

 

She went to the 'ride before you buy' at Tokai, Epic were and are being absolutely helpful with her. I've spoken to them a bit as well.

So haven't really experienced this clan thing. Maybe I should ask, there could be a t-shirt involved Big%20smile

 

Williams, I couldn't comment. Only going on what I've heard from a number of folk.
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Posted

 

Cycle Maintenance Centre!!!!!!

Best service and good prices.

I'll vote for them as well if they were on the list

 

In Salt river? They are on BMC - Bicycle Maintenance Centre

not that shop

Cycle Maintenance Centre is in Plattekloof

 

Posted

"Williams you have to wait forever to get help"

 

Awesome guy, awesome shop, great place if you want to perve and talk bikes but certainly not when you're in a hurry to get something done!

 

In Stellenbosh, Mason's Bike Inn gets my vote. I've never been to another shop where guys bend over backwards to help you out like he does and where they are willing to make your emergency THEIR emergency. If it's good enough for the Caveman and Dan Hugo it's good enough for me!
XTC12010-02-05 04:08:32
Posted

Well an LBS is a personal preference, I like Williams (and yes, you do kinda need to take a number and wait at times) as he is always prepared to spend some time explaining things.

 

But then again Cycle Addiction are only my distant second choice but my neighbour, soon to be ex-roadie, on the other hand prefers them to Williams.

 

Posted

Geco Cycles for me by a mile.  Great service etc even though I ride a brand that don't sell.

 

I've had a bad experience at 2 of the shops on the list and also one of the other ones mentioned.
Posted

can someone post the details for crown, epic, Cyclefunatic and Cycle Maintenance Centre.

 

Lekka to know there are more spots to shop around at.
Posted
Oh' date=' its a stupid poll, because you can just sit and click the button till christmas to chase the votes for one particular shop.[/quote']

 

True - pointless to have a poll utility if it does not record that a user has cast a vote on the poll! Disapprove

 

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