Bos Posted March 18, 2010 Share Our last Group CRC order have gone P-shaped. One of the Items were out of stock, and when Finally came back in stock, the order has not been moved out. Its been "processing" for the last 10 days. We have tried to contact them, but no luck the sales@chainreaction cycles email has not been replied to, and It seems Casper has sent like 5 by now. Has anyone got any of the sales assistants email adresses? I remember I used to have one called Alistair Beckett @chainreactioncycles but cannot remember who's it is. can anyone help me with adresses that might not fall on deff ears? I might just give them a call. Think that should work. Link to comment Share on other sites More sharing options...
bak2basiks Posted March 18, 2010 Share call....its cheaper to call the uk from landline than to call Botswana...bizarre.. Link to comment Share on other sites More sharing options...
Bos Posted March 18, 2010 Share skeem thats the plan Link to comment Share on other sites More sharing options...
Albert T Posted March 18, 2010 Share Try charging@chainreactioncycles.com for shipping issues - I received assistance on queries on a previous shipment from this address. Alternatively CustomerService@chainreactioncycles.com Alt37402010-03-18 06:18:55 Link to comment Share on other sites More sharing options...
Eedubz Posted March 18, 2010 Share Try this one... Shipping@chainreactioncycles.com Link to comment Share on other sites More sharing options...
Bos Posted March 18, 2010 Share shot guys, I will let the e-mails rain on them! Cant get through to them by phone, Engaged.. Link to comment Share on other sites More sharing options...
IanC Posted March 18, 2010 Share Not sure if this is the number you are using but I normally get them in this number +4428 9334 5504 Link to comment Share on other sites More sharing options...
Bos Posted March 18, 2010 Share cool let me try that no, Im trying the 2976 no.. and keep getting " thank you for calling CRC helpline, our operators are busy''.. etc etc. Link to comment Share on other sites More sharing options...
Bos Posted March 18, 2010 Share Not sure if this is the number you are using but I normally get them in this number +4428 9334 5504 [/quote'] Aha! I got through.. They will call me back. Thanks dude. Link to comment Share on other sites More sharing options...
idrive Posted March 18, 2010 Share thats why I buy locally .... Link to comment Share on other sites More sharing options...
Bos Posted March 19, 2010 Share thats why I buy locally .... This is probably the 10th CRC order I have been Involved with and the only one there has been trouble with. Every time I spend R1000 on CRC I save R400(minimum) rand on what one would have paid local and half the time the goods would not have been avalable locally, or would have to be ordered anyway. I am not in the fortunate Financial Position to walk into a bikeshop and buy whatever they have avalable even If its not exactly what Im looking for at double the cost.. Service in SA isnt always much better. I will continue shopping there as to my knowledge this is an Isolated Incident. Link to comment Share on other sites More sharing options...
Icycling Posted March 19, 2010 Share Try getting the stuff from CWC or myself maybe even your LBS 1st then at last resort take the business out of RSA Link to comment Share on other sites More sharing options...
MJ the Expat Posted March 19, 2010 Share call....its cheaper to call the uk from landline than to call Botswana...bizarre.. *Highjack on*One day in Botswana - Total amount of calls made: R722.92.*highjack off* Link to comment Share on other sites More sharing options...
AndreZA Posted March 19, 2010 Share Try getting the stuff from CWC or myself maybe even your LBS 1st then at last resort take the business out of RSA I'm all for supporting the local guy but somewhere along the process the money will leave the country. So if I buy direct, the money does leave earlier but I do save. Is it my responsibility to put the children of bike shop and agent through private school? Link to comment Share on other sites More sharing options...
splat Posted March 19, 2010 Share Icycling and CWC's prices are great - especially lately, but unfortunatley CRC just has so much range and stock that isnt always available here. Link to comment Share on other sites More sharing options...
Bos Posted March 19, 2010 Share Try getting the stuff from CWC or myself maybe even your LBS 1st then at last resort take the business out of RSA Appart form keeping money in SA getting Stuff from CWC is much the same as CRC for my LBS though.Dont worry I have a understanding with my LBS Link to comment Share on other sites More sharing options...
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