Sammajoor Posted November 8, 2011 Share You want to know what I think? O explosive one, does it by any chance rhyme with koos?????? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527159 Share on other sites More sharing options...
(Deon) Posted November 8, 2011 Share Assuming there is motive behind this rant, what would you think the NOOB has to gain? Who do you work for NOOB? Dunkeld? I'm sure not. What difference does being a new member have on the facts presented by the OP anyway? I'd say R70 000 to R80 000 buys him a ticket to good service, or a rant at the very least. Damn, window shopping should come with good service too. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527161 Share on other sites More sharing options...
Just Keep Pedaling Posted November 8, 2011 Share "Gear cables don't stretch. I hope part of his rudeness was pointing out your silly mistake?" You may be right in that they technically don't stretch but the cut into the housing doing the exact same thing as stretching - creating a slack cable which makes upshifts sloppy. I also don't like the rudeness I sometimes get from shop assitants - but I find it differs from assitant to assitant and not shop to shop - I have had lots of helpful people from Cycle Lab help me before. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527162 Share on other sites More sharing options...
rouxtjie Posted November 8, 2011 Share "Spent R70K in the last six months..." - should have bought a multitool.Ok...official chirp of 2011. 6 pack of lager coming your way Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527163 Share on other sites More sharing options...
onetrackmind Posted November 8, 2011 Share "Spent R70K in the last six months..." - should have bought a multitool.Some would say R70k at Cycle Lab wouldn't buy you much more than a multitool. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527165 Share on other sites More sharing options...
(Deon) Posted November 8, 2011 Share Oh, I am. Happily. Must I get Ben to explain it? You, know, Ben? Bring him out, let's hear what Ben was doing that fateful day. Jerry, Jerry, Jerry! Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527166 Share on other sites More sharing options...
TNT1 Posted November 8, 2011 Share I ended up driving through to Dunkeld Cycles at the last minute and they assisted me straight away (and I’ve never supported them before). You should have gone to Cajees in fourways. Much closer. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527168 Share on other sites More sharing options...
TNT1 Posted November 8, 2011 Share O explosive one, does it by any chance rhyme with koos?????? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527169 Share on other sites More sharing options...
Minion Posted November 8, 2011 Share Are you going on record with that comment? Gear cables don't stretch??!!They don't. Or at least not by an appreciable amount. Most of what is called 'stretch' is due to the cable bedding down in the housing and the housing bedding down at its attachment points. If you install the cable properly and pre-stress it properly, it's possible to eliminate all of this 'stretch'. After that, the only apparent lengthening of the cable occurs slowly over time as the cable wears into the housing. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527173 Share on other sites More sharing options...
Iwan Kemp Posted November 8, 2011 Share Assuming there is motive behind this rant, what would you think the NOOB has to gain? Who do you work for NOOB? Dunkeld? I'm sure not. What difference does being a new member have on the facts presented by the OP anyway? I'd say R70 000 to R80 000 buys him a ticket to good service, or a rant at the very least. Damn, window shopping should come with good service too. Touché! Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527176 Share on other sites More sharing options...
koukie Posted November 8, 2011 Share As far as I now they actually do stretch, that is why you can buy pre-streched cables so that you dont end up with this problem. Then on the other hand Mr Single Track it is not rocket science adjusting a gear cable, you must have just done it yourself in the first place. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527177 Share on other sites More sharing options...
(Deon) Posted November 8, 2011 Share They don't. Or at least not by an appreciable amount. Most of what is called 'stretch' is due to the cable bedding down in the housing and the housing bedding down at its attachment points. If you install the cable properly and pre-stress it properly, it's possible to eliminate all of this 'stretch'. After that, the only apparent lengthening of the cable occurs slowly over time as the cable wears into the housing. So they do "stretch". Enough that 3 clicks in the right direction will take up this "bedding down"? What do you say about a new cable in old housing? Still housing bedding in? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527179 Share on other sites More sharing options...
TNT1 Posted November 8, 2011 Share Let me say upfront, I will never support Cycle Lab again. Are you gonna resign from the club as well? Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527180 Share on other sites More sharing options...
Iwan Kemp Posted November 8, 2011 Share They don't. Or at least not by an appreciable amount. Most of what is called 'stretch' is due to the cable bedding down in the housing and the housing bedding down at its attachment points. If you install the cable properly and pre-stress it properly, it's possible to eliminate all of this 'stretch'. After that, the only apparent lengthening of the cable occurs slowly over time as the cable wears into the housing. You know what he meant. Next week: the sun doesn't rise. The earth has spun full circle. Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527182 Share on other sites More sharing options...
(Deon) Posted November 8, 2011 Share Touché! AMEN! Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527184 Share on other sites More sharing options...
David Marshall Posted November 8, 2011 Share Are you going on record with that comment? Gear cables don't stretch??!! Yes Link to comment https://forum.bikehub.co.za/topic/109788-cycle-lab-bad-customer-service/page/2/#findComment-1527185 Share on other sites More sharing options...
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