Awesome Service from CycleLab 4Ways

[awesme]

Went for a ride on Friday, a little different from the norm, past I rode with a to low cadence, not using all my top gears, Friday I did... Happiness on performance but had 1 or 2 gears jumping.

 

Took the bike to CycleLab yesterday, Had the guys have a look, at first we could not figure out whats causing problem, chain fine, derailer, fine, cassette looked fine at close inspection.

 

Problem was def there, had 2 guys ride it and they agreed, 3rd from top... ?

 

End we swapped wheels with another 10 speed quickly as a test, problem gone.

 

Took Dean 1 second to say change the cassette, no charge, to new still and he will do it as a warrantee replacement and chase problem of old one with Shimano.

 

Again, I saw why I'm glad I bought from CL.

 

well done guys, you got me as a loyal customer.

 

G

Edited February 8, 2012 by awesme

[TiBones]

Dean is da man!

[Sammajoor]

And Andrew always has time to chat, no matter what he is busy with, Guess where I buy.

[Fitbull]

Had great service from them on the weekend as well. Funny click coming from freewheel hub. Took it in and they sorted it for me straight away stripping the freewheel hub and sorting the problem! No charge other than for a new cable I bought at the same time!

 

Awesome service from CL once again! I dont take my bike anywhere else!

[mtbDobby]

most post I have read have not been so complimentary of cycle lab - good to see, can only be good for the consumer which is why and how they in business in the 1st place

[funjunkie]

I have also had great service from cycle lab. I think they often get unfairly bashed on this forum.

 

I bought an entry level mountain bike 3 years ago from them. Was a newbie to cycling ( Bike valued at only R5 500. Seemed a lot to me for a bike at the time)

Their price for that bike was cheaper than anywhere else. Got a proper bike setup done at cycle lab for free. The bike also came with a full service plan. I only did a minor service and lube within the 1st year by which time the service contract had expired. I Missed the major service. Spoke to the guys at cycle lab. They extended the service plan for another year at no charge. I Managed to get a major and minor service in in the 2nd year for free.

 

Thanks for the great service.

Edited February 8, 2012 by funjunkie

[baie-sukkel]

And Andrew always has time to chat, no matter what he is busy with, Guess where I buy.

 

 

Guess where I buy

 

Ellisras algemene handelaars miskien?

[Pusher]

Bought my daughter a Merida MTB for Christmas from them. Although they were busy, they fussed around her when she came in for the bike set up which made her feel special. As a 15 yr old she was more impressed with the service than getting a new bike!

[Sammajoor]

Guess where I buy

 

Ellisras algemene handelaars miskien?

 

NEE MAN, koffie oor die keyboard. Het miskien reg gekom met n fiets. Moet nou net my been kans gee om te herstel.