awesme Posted June 19, 2012 Posted June 19, 2012 What Awesome service, (Had a problem with E500, not receiving signal from speed/cadence sensor, after battery having been replaced already, Though at best Garmin would replace the sensor unit, they replaced the entire unit, no questions asked) Just want to say thank you to Michelle and Justin (tech services), other vendors can learn a thing or 2 from GarminSA. Just Reaffirms my decision to go Garmin compared to other units available. G
Iron Posted June 19, 2012 Posted June 19, 2012 What Awesome service, (Had a problem with E500, not receiving signal from speed/cadence sensor, after battery having been replaced already, Though at best Garmin would replace the sensor unit, they replaced the entire unit, no questions asked) Just want to say thank you to Michelle and Justin (tech services), other vendors can learn a thing or 2 from GarminSA. Just Reaffirms my decision to go Garmin compared to other units available. G you got a number to call them on ???? PM me please
Abercrombie Posted June 19, 2012 Posted June 19, 2012 (edited) Hello, can you PM me as well please? Also having hassles with my Garmin which is only two months old. How long did it take to be sorted out? Edited June 19, 2012 by Abercrombie
awesme Posted June 19, 2012 Author Posted June 19, 2012 20 min in and out, Will forward contact details G
Weight Weenie Posted June 20, 2012 Posted June 20, 2012 Also dealt with Michelle before. Awesome service, heck she even called me
Weight Weenie Posted June 20, 2012 Posted June 20, 2012 Awesme did the light still function on the sensor ? I replaced the battery on mine and the light went off when taking the magnet past it but the edge did not pick it up. Maybe I could have gotten a new unit as well
Zac.A Posted June 20, 2012 Posted June 20, 2012 I crashed my Garmin and broke the screen sometime last year, rode with it because it was still visible and okay, but then I crashed again and it just wasn't happening. took it to Garmin on a monday, (just the head unit) and by the next monday they had one, apparently there weren't any in the country, but still, only 1 week, no questions asked, new edge bundle. awesome service.
reteid Posted June 20, 2012 Posted June 20, 2012 I crashed my Garmin and broke the screen sometime last year, rode with it because it was still visible and okay, but then I crashed again and it just wasn't happening. took it to Garmin on a monday, (just the head unit) and by the next monday they had one, apparently there weren't any in the country, but still, only 1 week, no questions asked, new edge bundle. awesome service.contact details for ct?
Zac.A Posted June 21, 2012 Posted June 21, 2012 contact details for ct? Garmin Southern Africa (PTY) Ltd Avnic Office Park, Unit 5 Cnr Capricorn Drive & Crescent CAPE TOWN Phone: 00 27 21 788 9015 Fax: 00 27 21 788 7491 Website: http://www.garmin.co.za google is your friend
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