MTB-m00se Posted October 8, 2013 Share In preparation for a ride down to PMB and the Amashova I decided I would take my road bike into Northcliff cycles for its first service. The guy that helped me seemed competent and I felt happy to leave my bike with him to sort out. Picked the bike up today and noticed that the seat post was scratched. Called them back not expecting much as this is an easy thing to deny and just brush off. Spoke to Alex and to my surprise he said "just bring the bike in and we will replace the seat post" Took the bike straight back and the seat post was replaced in 10 minutes. Thanks for the good service! Jigghead, SamL1220, nickc and 5 others 8 Link to comment Share on other sites More sharing options...
BigDL Posted October 8, 2013 Share Quality Link to comment Share on other sites More sharing options...
Guest DieBees Posted October 8, 2013 Share Wow... Most people would have left it! Good on them. Link to comment Share on other sites More sharing options...
ValeYellow Posted October 8, 2013 Share great LBS and Alex is a very helpful guy - he is the owner...... Link to comment Share on other sites More sharing options...
Thomo Posted October 9, 2013 Share I've had good experiences with Northcliff, and I'm in Cape Town. Link to comment Share on other sites More sharing options...
Vetseun Posted October 9, 2013 Share Nice to hear Link to comment Share on other sites More sharing options...
Pieter1 Posted October 9, 2013 Share They have helped me out on many occasions. I just don't approve of those cruisers they display outside, they force me to drive by there every day. Link to comment Share on other sites More sharing options...
Gandalf Posted October 9, 2013 Share Jip very helpful, I have been in there a few times, good service. Link to comment Share on other sites More sharing options...
Daideron Posted October 9, 2013 Share Only been a handful of times, but each time I was made to feel like a long lost friend! Great service and a nice shop that I would gladly and confidently refer to anyone. Bobbo_SA 1 Link to comment Share on other sites More sharing options...
PURE Posted October 9, 2013 Share Double thumbs up to them, every time I pop in, I get great service. Link to comment Share on other sites More sharing options...
Louis for real Posted October 9, 2013 Share I am so used to complaints i thought this was going to be another.good on him for giving great service! Link to comment Share on other sites More sharing options...
Andro Posted October 9, 2013 Share The question is... Was this scratched post your's to begin with.... Edited October 9, 2013 by Andro Link to comment Share on other sites More sharing options...
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