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why was my account deleted


Guest Rooi Williem

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Guest Rooi Williem
Posted

Hi admin

 

Why was my account deleted?

 

It was my only account, I received no warning points, no emails, no questions... no correspondence at all... and you are not answering my emails?

 

Thus I had to create this one so that I can ask the question.

 

What gives?

Posted

Emails don't help, I forgot my password and couldn't retrieve it as I used my previous work email back in 2007 to sign up, unfortunately after numerous attempts I was forced to start over again.:(

Posted

Hi admin

 

Why was my account deleted?

 

It was my only account, I received no warning points, no emails, no questions... no correspondence at all... and you are not answering my emails?

 

Thus I had to create this one so that I can ask the question.

 

What gives?

 

Hi Rooi Willem,

 

Please have some patience. Your first email regarding this issue was sent yesterday. While I make an effort to address all support emails as soon as possible, you cannot expect immediate response or resolution over weekends.

 

Your account was detected as a duplicate and flagged for further review. We've recently implemented an updated system and with the update a setting was reverted which disabled accounts upon detection.

 

Your account has not been deleted, merely suspended. I'll reinstate it shortly.

 

Regards,

Matt

Posted

Hi Rooi Willem,

 

Please have some patience. Your first email regarding this issue was sent yesterday. While I make an effort to address all support emails as soon as possible, you cannot expect immediate response or resolution over weekends.

 

Your account was detected as a duplicate and flagged for further review. We've recently implemented an updated system and with the update a setting was reverted which disabled accounts upon detection.

 

Your account has not been deleted, merely suspended. I'll reinstate it shortly.

 

Regards,

Matt

 

So the system set up to catch the bad guys becomes the bad guy!

Guest Rooi Williem
Posted

I dont have a problem with your response time. But If you just randomly delete accounts over the weekend, then expect questions over the weekend.

 

You could at least have sent me a PM: "hey, what are you doing?" or an email...

Posted

I dont have a problem with your response time. But If you just randomly delete accounts over the weekend, then expect questions over the weekend.

 

You could at least have sent me a PM: "hey, what are you doing?" or an email...

Sorry RW but it is very funny seeing newbie under your name.
Posted

I dont have a problem with your response time. But If you just randomly delete accounts over the weekend, then expect questions over the weekend.

 

You could at least have sent me a PM: "hey, what are you doing?" or an email...

 

Easy tiger, asked and answered

Posted

Sorry RW but it is very funny seeing newbie under your name.

Sorry RW but it is very funny seeing newbie under your name.

Oh please what do you know

Guest Rooi Williem
Posted

All I want to do is enjoy the hub without all this incessent BS hub politics - like it used to be

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