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Bells Bike - is this a scam?


spyster

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Posted

I have come across a website at www.bellsbikeonline.com.

 

Prices are in Rands but telephone numbers are for the UK. Seemed strange so I contacted their helpdesk. They claim to have a warehouse in SA, but operate out of the UK. They also have really good prices on, for example, a Cannondale Rusk 1 29er, 2014 model (R16.5k). I called them and they say I can pay, amongst others, via Paypal.

 

This price is about R6k cheaper than anything I have come across in SA, which has me wondering, is this too good to be true?

 

Has anyone ever used them and did you get what you paid for?

 

 

Posted

Facebook, twitter, google+ and linkedin links do not work or are non existant... if it is too good to be true then it hormally is!... so be wary!

 

Maybe ask if you can test ride one of the motorbikes they are selling ;)

 

Just google search any of the pics on the website and brings up plenty of other sites where the pics are also used. Motorcycle pics are from india http://post4city.com/vehicles/motorcycles

 

Most definitely a scam

Posted

I have been busy chatting to them live just now... 07/10/2015 @ 18:01

 

                

Me: 6:01 PM

where are you based?

 

indicator
Sassy: 6:01 PM

hi

 

indicator

Agent: 6:02 PM

Hi, thanks for contacting us. Please excuse me for delays as I may be assisting other customers as well.

 

indicator

Sassy: 6:03 PM

how can i assist you

 

indicator

Me:

I would like to know where you are from and how your ordering system works on mtbs

 

indicator

Sassy: 6:07 PM

its easy

 

indicator

Sassy: 6:07 PM

you can order online

 

indicator

Sassy: 6:08 PM

we can s hip from our warehouse in SA

 

indicator

Sassy: 6:08 PM

if you shipping address i s in SA

 

indicator

Me:

that's why I want to know where you are from. I am not just gonna order from online if I do not have any backround on your business

 

indicator

Sassy: 6:08 PM

we provide tracking number same day payment is confirmed

 

indicator

Sassy: 6:09 PM

and payment can be made securely with buyer"s protection using Paypal or credit card

 

indicator

Me:

where in SA is your warehouse based? I will collect from the warehouse

 

indicator

Sassy: 6:13 PM

to your shipping address

 

indicator

Sassy: 6:13 PM

it would be shipped

 

indicator

Me:

I would like to go to the warehouse and have a look at the bike and then I will make payment once I am there.

 

indicator

Sassy: 6:15 PM

its not a show room o r a shop

 

indicator

Sassy: 6:15 PM

its is in cape town

 

indicator

Sassy: 6:15 PM

we offer a 30days moneyback guarantee

 

indicator

Me:

I am defn not feeling comfortable with this.

 

indicator

Sassy: 6:16 PM

paypal ensures buyer"s protection from c heckout t o delivery

 

indicator

Me:

I have to pay R70k over for a bicycle I want and I am not even allowed to go and have a look at it. I also stay in Cape Town. Why would you not afford me the opportunity to go and have a look?

 

indicator

Me:

I have burnt my fingers before. thank you for trying to assist me but I will not be interested any further. Regards

 

indicator

Sassy: 6:18 PM

you welcome

 

indicator

Sassy: 6:18 PM

you have any other questions?

 

That is the conversation copied and pasted.

My suggestion as someone that burnt my fingers before, stay clear.

 

Just my 2c

Posted

Thanks guys, here is an extract from the scamadvisor report Nonky listed. Site is only 11 months old and virtually no social media traffic.

 

Glad to say I will be giving this one a miss.

 

 

 

The owner of the website is using a service to hide their identity
http://www.scamadviser.com/images/note_alert.pngThis website is 316 Days old
http://www.scamadviser.com/images/note_alert.pngThe website expected life (365 days) is relatively short.

Analysis Details:-
Although this website appears to be based in United States there are other countries involved and you should review this information carefully and decide if it is as you expect.Although being a new website, does not make it un-trustworthy, as with any new business you should be extra vigilant and do your own research before placing an order or making an investment.
This site is using an anonymous service - which prevents us from identifying the site owner. This can sometimes be just so that the owner does not receive spam, but be aware that many scam sites use this as a method to hide their identify. If this is an ecommerce site - we would suggest you confirm the business address with the website owners.

The website has been newly registered with a short life expectancy, which follows the pattern used by many fraudulent and fake selling websites. Please be vigilant and take extra care before providing any payment information.

Posted

 

 

Thanks guys, here is an extract from the scamadvisor report Nonky listed. Site is only 11 months old and virtually no social media traffic.

 

Glad to say I will be giving this one a miss.

 

 

 

The owner of the website is using a service to hide their identity

http://www.scamadviser.com/images/note_alert.pngThis website is 316 Days old

http://www.scamadviser.com/images/note_alert.pngThe website expected life (365 days) is relatively short.

 

Analysis Details:-

Although this website appears to be based in United States there are other countries involved and you should review this information carefully and decide if it is as you expect.Although being a new website, does not make it un-trustworthy, as with any new business you should be extra vigilant and do your own research before placing an order or making an investment.

This site is using an anonymous service - which prevents us from identifying the site owner. This can sometimes be just so that the owner does not receive spam, but be aware that many scam sites use this as a method to hide their identify. If this is an ecommerce site - we would suggest you confirm the business address with the website owners.

 

The website has been newly registered with a short life expectancy, which follows the pattern used by many fraudulent and fake selling websites. Please be vigilant and take extra care before providing any payment information.

 

Domain Name: BELLSBIKEONLINE.COM

Registrar: MONIKER ONLINE SERVICES LLC

Sponsoring Registrar IANA ID: 228

Whois Server: whois.moniker.com

Referral URL: http://www.moniker.com

Name Server: NS1.BIGCOMMERCE.COM

Name Server: NS2.BIGCOMMERCE.COM

Name Server: NS3.BIGCOMMERCE.COM

Status: ok http://www.icann.org/eppOK

Updated Date: 13-mar-2015

Creation Date: 26-nov-2014

Expiration Date: 26-nov-2015

 

Last update of whois database: Wed, 07 Oct 2015 21:02:04 GMT

 

NOTICE: The expiration date displayed in this record is the date the

registrars sponsorship of the domain name registration in the registry is

currently set to expire. This date does not necessarily reflect the expiration

date of the domain name registrants agreement with the sponsoring

registrar. Users may consult the sponsoring registrars Whois database to

view the registrars reported date of expiration for this registration.

 

 

The Registry database contains ONLY .COM, .NET, .EDU domains and

Registrars.

 

For more information on Whois status codes, please visit

https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en.

 

Domain Name: bellsbikeonline.com

Registry Domain ID: 1887278802DOMAINCOM-VRSN

Registrar WHOIS Server: whois.moniker.com

Registrar URL: http://www.moniker.com

Updated Date: 2015-03-13T12:13:26.0Z

Creation Date: 2014-11-26T14:45:29.0Z

Registrar Registration Expiration Date: 2015-11-26T14:45:29.0Z

Registrar: Moniker Online Services LLC

Registrar IANA ID: 228

Registrar Abuse Contact Email: abuse@moniker.com

Registrar Abuse Contact Phone: 1.9546071294

Domain Status: ok http://www.icann.org/eppok

Registry Registrant ID:

Registrant Name: Moniker Privacy Services

Registrant Organization: Moniker Privacy Services

Registrant Street: 2320 NE 9th St, Second Floor

Registrant City: Fort Lauderdale

Registrant State/Province: FL

Registrant Postal Code: 33304

Registrant Country: US

Registrant Phone: 1.8006886311

Registrant Phone Ext:

Registrant Fax: 1.9545859186

Registrant Fax Ext:

Registrant Email: 1fafbeac5b0a1df15c1cb9cdf2889b5fbb28e8ddb025d1b571d40c42a0868ccc@bellsbikeonline.com.whoisproxy.org

Registry Admin ID:

Admin Name: Moniker Privacy Services

Admin Organization: Moniker Privacy Services

Admin Street: 2320 NE 9th St, Second Floor

Admin City: Fort Lauderdale

Admin State/Province: FL

Admin Postal Code: 33304

Admin Country: US

Admin Phone: 1.8006886311

Admin Phone Ext:

Admin Fax: 1.9545859186

Admin Fax Ext:

Admin Email: 1fafbeac5b0a1df15c1cb9cdf2889b5fbb28e8ddb025d1b571d40c42a0868ccc@bellsbikeonline.com.whoisproxy.org

Registry Tech ID:

Tech Name: Moniker Privacy Services

Tech Organization: Moniker Privacy Services

Tech Street: 2320 NE 9th St, Second Floor

Tech City: Fort Lauderdale

Tech Postal Code: 33304

Tech State/Province: FL

Tech Country: US

Tech Phone: 1.8006886311

Tech Phone Ext:

Tech Fax: 1.9545859186

Tech Fax Ext:

Tech Email: 1fafbeac5b0a1df15c1cb9cdf2889b5f5641506528b74b056336773c1f7600f4@bellsbikeonline.com.whoisproxy.org

Name Server: ns1.bigcommerce.com

Name Server: ns2.bigcommerce.com

Name Server: ns3.bigcommerce.com

DNSSEC: unsigned

Whoisprivacy: 4

URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/

Last update of WHOIS database: 2015-10-07T21:02:17.0Z

 

Registry Billing ID:

Billing Name: Moniker Privacy Services

Billing Organization: Moniker Privacy Services

Billing Street: 2320 NE 9th St, Second Floor

Billing City: Fort Lauderdale

Billing State/Province: FL

Billing Postal Code: 33304

Billing Country: US

Billing Phone: 1.8006886311

Billing Phone Ext:

Billing Fax: 1.9545859186

Billing Fax Ext:

Billing Email: 1fafbeac5b0a1df15c1cb9cdf2889b5fe554906b1999be823f30652f615ff04b@bellsbikeonline.com.whoisproxy.org

Please register your domains at http://www.moniker.com

For more information on Whois status codes,

please visit http://www.icann.org/epp

 

This data is provided by Moniker Online Services, LLC.

for information purposes, and to assist persons obtaining information

about or related to domain name registration records.

Moniker Online Services, LLC. does not guarantee its accuracy.

By submitting a WHOIS query, you agree that you will use this data

only for lawful purposes and that, under no circumstances, you will

use this data to

1 allow, enable, or otherwise support the transmission of mass

unsolicited, commercial advertising or solicitations via E-mail

spam or

2 enable high volume, automated, electronic processes that apply

to this WHOIS server.

These terms may be changed without prior notice.

By submitting this query, you agree to abide by this policy.

  • 10 months later...
Posted

I have come across a website at www.bellsbikeonline.com.

 

Prices are in Rands but telephone numbers are for the UK. Seemed strange so I contacted their helpdesk. They claim to have a warehouse in SA, but operate out of the UK. They also have really good prices on, for example, a Cannondale Rusk 1 29er, 2014 model (R16.5k). I called them and they say I can pay, amongst others, via Paypal.

 

This price is about R6k cheaper than anything I have come across in SA, which has me wondering, is this too good to be true?

 

Has anyone ever used them and did you get what you paid for?

I joined this site just to reply to your thread, I also almost got scammed by this company, The wanted £2,386 GBP for a segway, I was very lucky as my bank flagged this up as fraud, I have tried to phone them but none of their phone numbers are correct, I have also spoke to them live and I got all the same answers as yourself, I I hope this thread helps others like it helped me

Posted

Chat Transcript

Sat, 20 Aug 2016 03:28:45 MDT Angel Spencer (Angel Spencer) 

ClickDesk Messages You: Do have the guts to tell me why you tried to con £2,386 from me ? people like you make me sick, Try working hard for you money like other people do. Angel Spencer: hi Angel Spencer: how can i assist you today? You: tell me why you tried to con £2,386 from me ? people like you make me sick, Try working hard for you money like other people do. Angel Spencer: whats your order no? You: Order #900078 Angel Spencer: a moment please You: you have no intention of sending the good Angel Spencer: i see you ordered for the USED SEGWAY X2 Color: Black You: yes Angel Spencer: and your order total is 2,386 GBP You: yes Angel Spencer: and after discount Angel Spencer: your order is ready to be shipped but awaiting payment Angel Spencer: we tried contacting you but abortive You: my bank has stopped the payment as the fraud team flagged you up as scammers Angel Spencer: thats falacious Angel Spencer: thats not true You: you only want my card details and have no intention of sending the goods You: what is the address of your shop please Angel Spencer: and you belived them? You: what is the address of your shop and I will pay cash on collection Angel Spencer: thats crazy, you cant just believe without proof or evidence You: what is the address of your shop and I will pay cash on collection Angel Spencer: we shipping rom New York, California Angel Spencer: in United States     This Chat was closed by agent and duration of chat is 43 mins, 48 secs

Posted

 

 

 

You: well why do you say that you are based in Leed England

 

Angel Spencer: we sold out

 

Angel Spencer: in the UK

 

Angel Spencer: credit card and paypal payment offers buyer"s protection

 

Angel Spencer: you can also make payment using Paypal

 

Angel Spencer: we have a 30days moneyback guarantee

 

You: Not the way you do it, I checked

 

You: why doesn't your phone numbers work

 

Angel Spencer: what phone number did you try calling

 

Angel Spencer: i apologize for the inconvenience that might have caused you

 

You: the ones on your web site

 

You: can you give me a UK phone number i can call

 

Angel Spencer: a moment please let me lookup your personal consultant

 

You: who is Lloyd James

 

You: who is Lloyd James and Sarah Toms

 

Angel Spencer: they work for the sales department

 

You: why can't I contact him through him mobile number

 

You: Call Lloyd James on 07036 287142

 

You: I don't know if your part of this scam, If your not you should find another job as the fraud squad are closing in on the company

 

Angel Spencer: did you have the right number?

 

You: you say that this company is based in the USA, yet it says on another site your based in Leeds England and on another site it says your based in Kodambakkam, Chennai, Tamil Nadu, India

 

Angel Spencer: who is Lloyd James?

 

Angel Spencer: we have various branches and warehouses

 

Angel Spencer: is your bank only based in the UK?

 

You: Lloyd James is the guy who deals with the sales

 

You: do you have a shop in the UK ?

 

Angel Spencer: we do have a warehouse in the UK

 

You: well send the segway to the warehouse in the uk and I will colled with cash

 

You: collect with cash

 

Angel Spencer: it sold out in the UK

 

Angel Spencer: you would be contacted once available

 

Angel Spencer: You can contact +44-8442020753

 

You: sorry Not good enough, you want me to pay £2,386 GBP then you will contact me when its in stock

 

Angel Spencer: we ship once payment is confirmed

 

You: that phone number doesn't work

 

Angel Spencer: and provide tracking number

 

Angel Spencer: do you know about Paypal?

 

You: well ship it to your UK warehouse then I will pay

 

Angel Spencer: you would be contacted once its in stock

 

You: all this is lies, you don't have any stock, the return address in the uk isn't even your address its owned by a different company who have never heard of you

 

Angel Spencer: you can also make payment securely with buyer"s protection and moneyback guarantee using Paypal

 

You: if strange how another customer was told you ship from your warehouse in SA

 

Angel Spencer: we do have a warehouse in SA

 

Angel Spencer: we do have a warehouse in SA

 

Angel Spencer: Paypal protects you from checkout to delivery

 

You: All you operators must read from the same sheet of paper as you saying the same things that was told to another customer

 

You: Angel or whatever you real name is, How you sleep at night knowing that you are stealing peoples mony ?

 

Angel Spencer: would you like your order cancelled?

 

Angel Spencer: All our customers prefer using Paypal

 

You: are you going to answer my question ?

 

Angel Spencer: where you have options t file a dispute, escalate to a claim, even file a chargeback

 

Angel Spencer: if anything ever goes wrong

 

Angel Spencer: it seems you are a bogus buyer and not interested in purchasing.

 

You: I know your a Fraud and scammer

 

Angel Spencer: you can send an email or contact us at anytime.

 

You: I will be passing the on to the fraud squad

 

You: you don't reply to my emails

 

Angel Spencer: we reply all emails within 24 hours

 

You: I have been waiting over 24 hrs

 

Angel Spencer: its not up to 24 hours you sent you last email and currently on weekend we have higher volume of traffic and emails

 

You: well perhaps you could reply ?

 

Angel Spencer: your email was replied yesterday and not yet 24 hours timeframe

 

Angel Spencer: it seems you not ready to complete your order and only believes without seeing.

 

You: my email was sent friday at 12-50

 

You: https://community.bikehub.co.za/topic/154601-bells-bike-is-this-a-scam/

 

Angel Spencer: and whats the time now?

 

Angel Spencer: not up to 24 hours

 

You: you seem to be getting quite smart now with your answers

 

You: You don't like being found out your fraudsters

 

Angel Spencer: would you like me to cancel your order or you want to think about this?

 

Angel Spencer: credit card and paypal payment is always preferred and recommended

 

You: why are your Facebook, twitter, google+ and linkedin links do not work or are non existant.

 

Angel Spencer: scammers and fraudsters accept western union and money gram

 

 

 

 

 

 

 

Posted

 

 

 

 

 

ngel Spencer: and recently started selling to customers and pass this great savings for a limited time only.

 

You: Fraudsters ask for you to use a form to send them all your bank details address and phone number

 

You: great savings My great saving is the fact I didn't waste my money sending it to fraudsters

 

You: you need shutting down

 

Angel Spencer: do have a wonderful day

 

Angel Spencer: wish you the best Dave

 

You: that's right just runaway and yes cancel my order as you won't be getting any money from me

 

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