Discovery Health - Vitality & Team Vitality plus everything else you need to know

[RastaMan]

This is what my SMS said:

 

Vitality Active Rewards: We're fixing a rewards issue with the iOS Discovery App upgrade. We'll SMS you new rewards if yours were affected. Auth FSP.

 

How do they know I have an iPhone?

 

 

Sent from my iPhone using Tapatalk

pretty easy tbh

Do you have the discovery app on your phone, and have you logged in to it?

If yes to those questions, then its easy for them to know, since the code is completely different between android and ios

[Frosty]

pretty easy tbh

Do you have the discovery app on your phone, and have you logged in to it?

If yes to those questions, then its easy for them to know, since the code is completely different between android and ios

Okay, interesting.

 

So I can expect to see my vouchers if I log on using the Android device tablet

Edited August 18, 2016 by geraldm24

[Jigghead]

They've taken the app off the app store entirely now. It'll only be back once they've fixed the problems.

 

I thought if I deleted and downloaded it'd work, now no app at all     

[Jigghead]

pretty easy tbh

Do you have the discovery app on your phone, and have you logged in to it?

If yes to those questions, then its easy for them to know, since the code is completely different between android and ios

Perhaps also because you got the watch which would be a little useless without the iPhone?

[Frosty]

Perhaps also because you got the watch which would be a little useless without the iPhone?

you guys are on the ball today.

[Frosty]

Today's update on the App Store - the description is quite appropriate at the moment.

Wonder how honest it will be:

 

100 points-

 

Today's ride you did not get your correct points because our back end is over run and we have no clue whats going on.

Here the answer to the more detailed summary:

From my Mom's profile when I login on my phone. She doesn't have a smart phone so I have to login to get her smoothie vouchers and send her the screen print.

[Frosty]

Her profile seems to be working fine whereas mine doesn't.

 

Her smoothies though are not showing.

 

 

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Edited August 18, 2016 by geraldm24

[Frosty]

Yesterday's smoothie vouchers downloaded using my Android tablet. Screen print done. Sorted for another week.

 

They can SMS them to me if they still believe I'm using an iOS device, which I am.

 

 

Edit: even the ones that disappeared with the app update (iOS) are there.

 

Sent from my iPhone using Tapatalk

Edited August 18, 2016 by geraldm24

[RastaMan]

Okay, interesting.

 

So I can expect to see my vouchers if I log on using the Android device tablet

correct, but I see you already solved that.

 

And technically you can have an watch without an iphone, but you cant download and use the ios app if you don't have an Iphone.

 

Oh and dont talk about taking extra smoothies on this forum, someone here might have to report you 

[Harryn]

I thought today was the regime change. But, I am still on 1200 ?

[Captain Fastbastard Mayhem]

I thought today was the regime change. But, I am still on 1200 ?

So are my OH and I. Suppose there needs to be an update

[carbon29er]

I guess the Vitality IT guys are just revolting.

['Kaze Pete]

New iOS app update out this morning.

• Points goal still show more than the allegedly new 900 max. No, I did not apply for endurance athlete status!
• Rewards from last week do show up now

[Veebee]

And there's delay with points again...

[Frosty]

Everything is still the same on my side, with the new layout I saw on my Mom's profile back to the old layout.

 

 

Sent from my iPhone using Tapatalk

[carbon29er]

No issues with the app on my BlackBerry. Just works.