RastaMan Posted August 18, 2016 Share This is what my SMS said: Vitality Active Rewards: We're fixing a rewards issue with the iOS Discovery App upgrade. We'll SMS you new rewards if yours were affected. Auth FSP. How do they know I have an iPhone? Sent from my iPhone using Tapatalkpretty easy tbhDo you have the discovery app on your phone, and have you logged in to it?If yes to those questions, then its easy for them to know, since the code is completely different between android and ios Jigghead and Frosty 2 Link to comment Share on other sites More sharing options...
Frosty Posted August 18, 2016 Share pretty easy tbhDo you have the discovery app on your phone, and have you logged in to it?If yes to those questions, then its easy for them to know, since the code is completely different between android and iosOkay, interesting. So I can expect to see my vouchers if I log on using the Android device tablet Edited August 18, 2016 by geraldm24 Link to comment Share on other sites More sharing options...
Jigghead Posted August 18, 2016 Share They've taken the app off the app store entirely now. It'll only be back once they've fixed the problems. I thought if I deleted and downloaded it'd work, now no app at all Link to comment Share on other sites More sharing options...
Jigghead Posted August 18, 2016 Share pretty easy tbhDo you have the discovery app on your phone, and have you logged in to it?If yes to those questions, then its easy for them to know, since the code is completely different between android and iosPerhaps also because you got the watch which would be a little useless without the iPhone? Link to comment Share on other sites More sharing options...
Frosty Posted August 18, 2016 Share Perhaps also because you got the watch which would be a little useless without the iPhone?you guys are on the ball today. Jigghead 1 Link to comment Share on other sites More sharing options...
Frosty Posted August 18, 2016 Share Today's update on the App Store - the description is quite appropriate at the moment.Wonder how honest it will be: 100 points- Today's ride you did not get your correct points because our back end is over run and we have no clue whats going on.Here the answer to the more detailed summary:From my Mom's profile when I login on my phone. She doesn't have a smart phone so I have to login to get her smoothie vouchers and send her the screen print. 'Kaze Pete and Captain Fastbastard Mayhem 2 Link to comment Share on other sites More sharing options...
Frosty Posted August 18, 2016 Share Her profile seems to be working fine whereas mine doesn't. Her smoothies though are not showing. Sent from my iPhone using Tapatalk Edited August 18, 2016 by geraldm24 Link to comment Share on other sites More sharing options...
Frosty Posted August 18, 2016 Share Yesterday's smoothie vouchers downloaded using my Android tablet. Screen print done. Sorted for another week. They can SMS them to me if they still believe I'm using an iOS device, which I am. Edit: even the ones that disappeared with the app update (iOS) are there. Sent from my iPhone using Tapatalk Edited August 18, 2016 by geraldm24 Captain Fastbastard Mayhem and Pure Savage 2 Link to comment Share on other sites More sharing options...
RastaMan Posted August 18, 2016 Share Okay, interesting. So I can expect to see my vouchers if I log on using the Android device tabletcorrect, but I see you already solved that. And technically you can have an watch without an iphone, but you cant download and use the ios app if you don't have an Iphone. Oh and dont talk about taking extra smoothies on this forum, someone here might have to report you Frosty 1 Link to comment Share on other sites More sharing options...
Harryn Posted August 20, 2016 Share I thought today was the regime change. But, I am still on 1200 ? Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted August 20, 2016 Share I thought today was the regime change. But, I am still on 1200 ?So are my OH and I. Suppose there needs to be an update Link to comment Share on other sites More sharing options...
carbon29er Posted August 20, 2016 Share I guess the Vitality IT guys are just revolting. Link to comment Share on other sites More sharing options...
'Kaze Pete Posted August 20, 2016 Share New iOS app update out this morning.Points goal still show more than the allegedly new 900 max. No, I did not apply for endurance athlete status!Rewards from last week do show up now Link to comment Share on other sites More sharing options...
Veebee Posted August 20, 2016 Share And there's delay with points again... Link to comment Share on other sites More sharing options...
Frosty Posted August 20, 2016 Share Everything is still the same on my side, with the new layout I saw on my Mom's profile back to the old layout. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
carbon29er Posted August 20, 2016 Share No issues with the app on my BlackBerry. Just works. 'Kaze Pete 1 Link to comment Share on other sites More sharing options...
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