News bot Posted October 12, 2016 Posted October 12, 2016 We are voluntarily recalling all MY16 Venge ViAS S-Works and Pro level frames in cooperation with the U.S. Consumer Product Safety Commission (“CPSC”).Click here to view the article
Adriandup Posted October 12, 2016 Posted October 12, 2016 Any chance they have the same issue with the 2013/2014 Stumpjumper? This is exactly what happened to me & cracked the rear triangle.
Ttocs Posted October 12, 2016 Posted October 12, 2016 Good Luck getting your warranty resolved, its only been 4 months since I sent the Specialized Flux lights back to Specialized as per a product recall. Their back up service and honouring world wide warranties in RSA is pathetic.
nonky Posted October 12, 2016 Posted October 12, 2016 Any chance they have the same issue with the 2013/2014 Stumpjumper? This is exactly what happened to me & cracked the rear triangle. I would try my luck with Spez SA and ask them nicely...
nonky Posted October 12, 2016 Posted October 12, 2016 Good Luck getting your warranty resolved, its only been 4 months since I sent the Specialized Flux lights back to Specialized as per a product recall. Their back up service and honouring world wide warranties in RSA is pathetic. I propose sending a complaint to Spez USA directly thru their website - they responded to my msg in minutes.
badiejb Posted October 12, 2016 Posted October 12, 2016 Good Luck getting your warranty resolved, its only been 4 months since I sent the Specialized Flux lights back to Specialized as per a product recall. Their back up service and honouring world wide warranties in RSA is pathetic.Hi Ttocs. Could you send me an email johan.badenhorst@specialized.com I would love to better understand your situation and help resolve it. Thank you. varkie2, Iwan Kemp, JXV and 2 others 5
Ttocs Posted October 12, 2016 Posted October 12, 2016 I propose sending a complaint to Spez USA directly thru their website - they responded to my msg in minutes.
Headshot Posted October 12, 2016 Posted October 12, 2016 Interesting issue. So the brake position on the seat tube causes a force acting in a direction that can cause the wheel to pop out the drop outs? Probably only happens if the QR is not as tight as it could be perhaps... JXV 1
Tjokkits Posted October 12, 2016 Posted October 12, 2016 so now i wonder if spez will honor the recall if one bought the bike secondhand. coz i see one of them in classifieds
JXV Posted October 12, 2016 Posted October 12, 2016 (edited) Interesting issue. So the brake position on the seat tube causes a force acting in a direction that can cause the wheel to pop out the drop outs? Probably only happens if the QR is not as tight as it could be perhaps...Did a quick force diagram and can't see how positioning the brakes on seat tube would cause the wheel to want to jump down out of the dropouts. brakes are almost in the optimum position for forcing the axle up into dropouts....as long as you are moving forwards when you apply brakes [emoji48] What it does do is put a big compressive load onto the seatstays whereas normally with brakes mounted on the seatstay you would get a downward force (shear) that is perpendicular to the seatstay and will try to bend it. So the seat tube brake are pushing the stays along their length towards the seat and toptube where normal rim brakes would cause a bending moment on the seatstay. These two designs would presumably need different carbon layups for best strength at the joint....maybe a designer or fabricator was sleeping...... Sent from my SM-G935F using Tapatalk Edited October 12, 2016 by JXV Headshot 1
no calves Posted October 13, 2016 Posted October 13, 2016 so now i wonder if spez will honor the recall if one bought the bike secondhand. coz i see one of them in classifiedsAccording to FOX (who is recalling some rear shocks) its illegal to resell a recalled product "Consumers should immediately stop using this product unless otherwise instructed. Retailers, distributors, and OEM customers should hold this product and stop sales and distribution until further instructed. It is illegal to resell or attempt to resell a recalled consumer product." On PINKBIKE this morning
lerouc Posted October 13, 2016 Posted October 13, 2016 According to FOX (who is recalling some rear shocks) its illegal to resell a recalled product "Consumers should immediately stop using this product unless otherwise instructed. Retailers, distributors, and OEM customers should hold this product and stop sales and distribution until further instructed. It is illegal to resell or attempt to resell a recalled consumer product." On PINKBIKE this morningmaybe in the americas...
no calves Posted October 13, 2016 Posted October 13, 2016 maybe in the americas...Wilder as die Wildtuin hierso
Headshot Posted October 13, 2016 Posted October 13, 2016 Did a quick force diagram and can't see how positioning the brakes on seat tube would cause the wheel to want to jump down out of the dropouts. brakes are almost in the optimum position for forcing the axle up into dropouts....as long as you are moving forwards when you apply brakes [emoji48] What it does do is put a big compressive load onto the seatstays whereas normally with brakes mounted on the seatstay you would get a downward force (shear) that is perpendicular to the seatstay and will try to bend it. So the seat tube brake are pushing the stays along their length towards the seat and toptube where normal rim brakes would cause a bending moment on the seatstay. These two designs would presumably need different carbon layups for best strength at the joint....maybe a designer or fabricator was sleeping...... Sent from my SM-G935F using TapatalkThanks, interesting. So what Spaz are saying doesn't make too much sense if we look at the forces at play. They are saying the wheel pops out and then the rear triangle breaks. Sounds like it may be the other way around. Unless of course it has nothing to do with the brake at all... Reading it again, they say its just the hanger side that is replaced in the recall. Perhaps it was just not up to the task and fractured leading to the rear wheel falling out...
JXV Posted October 13, 2016 Posted October 13, 2016 Thanks, interesting. So what Spaz are saying doesn't make too much sense if we look at the forces at play. They are saying the wheel pops out and then the rear triangle breaks. Sounds like it may be the other way around. Unless of course it has nothing to do with the brake at all...Not sure the exact mechanism of the failures. I am only saying that positioning the brakes on seat tube does not (to me) create forces that would make the wheel jump downwards out of the dropouts. I doubt the brake positioning is the root cause. Sent from my SM-G935F using Tapatalk
Showtime Posted October 13, 2016 Posted October 13, 2016 I don't see anywhere in the article where it says the brake position is the cause?
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