L’Étape South Africa

[Guest]

What time is sunrise in that part of town? The race was scheduled to start at 06:00, so I guess a similar start time could/should be considered. And I guess the start time should be the "leave" time and not the arrive at Piggly Wiggly time.

 

I think Piggly Wiggly will be a sensible start point, providing their gates are open that early in the morning (when no race is taking place).

 

Depart at 6 should be fine.

Piggly has open parking lot.

[PygaSchmyga]

are they refunding or not?

[ClydeB1]

are they refunding or not?

You need to contact Cycle Events at queries@cycleevents.co.za for refund queries.

[PygaSchmyga]

You need to contact Cycle Events at queries@cycleevents.co.za for refund queries.

I saw that, and have not had a response yet.  This cryptic referral to a nameless email looks more like a subterfuge than a genuine intention to refund - has anyone actually received confirmation that they will get a refund, or better, received a refund? 

 

This thing is starting to smell funny.  These okes have taken close to R5m.  I fear they plan to keep every cent.

[Gen]

I saw that, and have not had a response yet. This cryptic referral to a nameless email looks more like a subterfuge than a genuine intention to refund - has anyone actually received confirmation that they will get a refund, or better, received a refund?

 

This thing is starting to smell funny. These okes have taken close to R5m. I fear they plan to keep every cent.

No comms yet..but seeing as this all happened over a weekend, I will wait for today for an answer from cycle events who we had to contact regarding refunds before I make a fuss.

[PygaSchmyga]

No comms yet..but seeing as this all happened over a weekend, I will wait for today for an answer from cycle events who we had to contact regarding refunds before I make a fuss.

No fuss, I'm just pointing out suspicious behaviour. 

 

Why dont they  have a formal statement on refunds if they actually intend to pay people back?  Quite simple, really.  "If you want your money back, here is the process".  

 

They have not handled the matter properly to date, and the obvious question of refunds has been largely ignored.  My worry is that they have NOT stated that a refund will be paid - they have merely given you an email to inquire about refunds.  This is far from transparent, and feels like they are ducking and diving.  The cost was high - just under R1000 per entry.  They have a duty to be honest and upfront

[Gen]

 

 

No fuss, I'm just pointing out suspicious behaviour.

 

Why dont they have a formal statement on refunds if they actually intend to pay people back? Quite simple, really. "If you want your money back, here is the process".

 

They have not handled the matter properly to date, and the obvious question of refunds has been largely ignored. My worry is that they have NOT stated that a refund will be paid - they have merely given you an email to inquire about refunds. This is far from transparent, and feels like they are ducking and diving. The cost was high - just under R1000 per entry. They have a duty to be honest and upfront

They haven't handled any communication very well actually. They themselves still haven't released a statement, only a link to the CSA release..very poor indeed.

 

To be honest I will be very surprised if we even get refunds.

[pe3nguin]

 

These okes have taken close to R5m. 

Ah yes, I see you too are familiar with creative accounting practices.

[PygaSchmyga]

Ah yes, I see you too are familiar with creative accounting practices.

5000 riders at R970 per entry - math much?

[PygaSchmyga]

They haven't handled any communication very well actually. They themselves still haven't released a statement, only a link to the CSA release..very poor indeed.

 

To be honest I will be very surprised if we even get refunds.

I really hope you are wrong, but I fear you are not!

[Gen]

5000 riders at R970 per entry - math much?

They only received just over 1000 entries.

[pe3nguin]

5000 riders at R970 per entry - math much?

Ooooh, hate to break it to ya champ.

[carbon29er]

I saw that, and have not had a response yet.  This cryptic referral to a nameless email looks more like a subterfuge than a genuine intention to refund - has anyone actually received confirmation that they will get a refund, or better, received a refund? 

 

This thing is starting to smell funny.  These okes have taken close to R5m.  I fear they plan to keep every cent.

Classic.

[carbon29er]

5000 riders at R970 per entry - math much?

How the wheel turns.

[Kranswurm]

They haven't handled any communication very well actually. They themselves still haven't released a statement, only a link to the CSA release..very poor indeed.

 

To be honest I will be very surprised if we even get refunds.

Surely they are only the online entry portal and it would be subject to their agreement with the event organisers.That money has probably already been passed on to the organisers less their cut which is normally 10%

[Cadre]

Not that I will ever claim to be psychic, but as far as a Refund is concerned. Close your eyes, think of how many "holes" could have been plugged by your total expense. Then think how 35K cyclist who entered CTCT must feel when the forfeited their entry fee. Then kiss your money "Goodbye". The precedent has been set by CTCT, followed by Le Tappe. Even more of the similar will grace our presence in future. Sorry mate. Your money is gone. Better to enter established seeding races with a respectable history is what I can suggest. Naturally, cyclist will be wary of niche events in future. (Still, it makes you want to d%nn%r the living daylights out of the guilty).