DuncanDoughnuts Posted August 28, 2017 Share Not sure if this is in the right section. I have never been really interested in Rocky Mountain until I saw the 2018 Instinct and Pipeline. I was originally looking at a Santa Cruz Hightower, and these to new models form RM have made things harder. Does anyone have any really like experience with the customer service in SA. are they as good as Ibis and SC ? TM Link to comment Share on other sites More sharing options...
Rust Never Sleeps Posted August 28, 2017 Share I have owned several Rockys( and still own one) and have always been well treated ito support. Speak to one of the This Way Out Stores in CT or Contermans. Distributor is Hullabaloo in Gauteng. On the rare occasion I have contacted Rocky in Canada they have been great.Rocky are a boutique brand so so therein lies more risk than in one of the mainstream brands with a big infrastucture in SA. Matchstix 1 Link to comment Share on other sites More sharing options...
BaGearA Posted August 28, 2017 Share Rocky are leaving SA ...or atleast they are not going to be imported anynore , so support may get A little harder to find in A few months Link to comment Share on other sites More sharing options...
shaper Posted August 28, 2017 Share Speak to the agents perhaps http://www.hullabaloo.co.za/#!/rocky-mountain-m and get a feel for how they respond. Link to comment Share on other sites More sharing options...
floatfox Posted August 28, 2017 Share Hullabaloo are no longer bringing in RM...so there is no support for them at this stage, real pitty because they make some really great quality bikes. Myth 1 Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted August 28, 2017 Share Hullabaloo are no longer bringing in RM...so there is no support for them at this stage, real pitty because they make some really great quality bikes.still showing on their website, and RM website still shows the list of local dealers... Link to comment Share on other sites More sharing options...
stringbean Posted August 28, 2017 Share Stick with SC or Ibis. Link to comment Share on other sites More sharing options...
stringbean Posted August 28, 2017 Share Rocky Mountain SA are going thru one of those transitions that dare I say are "rocky" Captain Fastbastard Mayhem 1 Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted August 28, 2017 Share Also, This Way Out have got a brand new Slayer at the store, which Jaco Veldsman is riding... Link to comment Share on other sites More sharing options...
floatfox Posted August 28, 2017 Share still showing on their website, and RM website still shows the list of local dealers... I know, but they havent brought in any new stock this year... Doesnt look like they will be carrying on with the brand. Link to comment Share on other sites More sharing options...
Leigh H Posted August 28, 2017 Share still showing on their website, and RM website still shows the list of local dealers... Myles, perhaps they have just not updated their website as they still have current stock, but I have heard they are not bringing in new stock. Captain Fastbastard Mayhem 1 Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted August 28, 2017 Share Myles, perhaps they have just not updated their website as they still have current stock, but I have heard they are not bringing in new stock. cool. If so, that's a bit sloppy. Seriously though. Jaco @ This Way out has 2 bikes on order - new Element and Altitude, due in October. So someone has taken over, unless they're dealing direct. Link to comment Share on other sites More sharing options...
Bizkit031 Posted August 28, 2017 Share Hullabaloo have never really been on the ball Captain Fastbastard Mayhem 1 Link to comment Share on other sites More sharing options...
Matchstix Posted August 28, 2017 Share The guys that say rocky is not being imported . . . Please state your official info and sources . . Otherwise its speculation. That said I am drooling over what the new thunderbolt will be like when it gets updated.You might need to wait for a rocky but you can't go wrong. Link to comment Share on other sites More sharing options...
PhilipV Posted August 28, 2017 Share The guys that say rocky is not being imported . . . Please state your official info and sources . . Otherwise its speculation. That said I am drooling over what the new thunderbolt will be like when it gets updated.You might need to wait for a rocky but you can't go wrong.I only have anecdotes. A guy I ride with wanted to buy a new Rocky. Was told he couldn't get it as Hullabaloo don't import them anymore, so he imported a bike himself from Canada. Either way, where there is smoke, there may be a fire. Buyer beware. Link to comment Share on other sites More sharing options...
SCD Posted August 28, 2017 Share Guys, speak to Jaco at ThisWayOut at Contermanskloof. I don't know what exactly the plan is with Rocky but we discussed the prices of the 2018 Elements coming in to SA... anyways...speak to Jaco Link to comment Share on other sites More sharing options...
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