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CWC Online: BLACK FRIDAY


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That’s the problem with management, they want updates every 5 seconds instead of leaving people alone to fix the problem ????

Being on the management side, I blame everybody and I'll expect a root cause analysis on my desk in the morning.

 

 

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The loss of income and brand damage must be huge. Also the opposition will be coming online more and more so the advertising expense will be wasted. In my world we get harshly punished for "underpeforming". How does it work in this realm?

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The loss of income and brand damage must be huge. Also the opposition will be coming online more and more so the advertising expense will be wasted. In my world we get harshly punished for "underpeforming". How does it work in this realm?

Usually you'd have a SLA with your service provider with various remedial steps in the event of nonperformance. This would, for example, be flagged as a critical failure/priority 1 issue, with a 1 hour turnaround time after which point the service provider may have to pay a fine per hour that the issue remains open.

 

It's fairly obvious that there's been some massive oversight on the work done here. One would have to ask whether the service provider is fulfilling their commitments in terms of their contract. All sorts of repercussions are possible on that.

 

Even then, the client never ends up ahead. As you rightly pointed out, the reputational damage here is ridiculous. Lost sales to the competition also needs to be considered.

 

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That’s what u get when u skimp on ur hosting package. I’ve seen this a lot, site was built on platform for x amount of traffic, then u have a sale and u see what a extra R100 per month would of gotten u.

 

School fees..

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As a developer I blame the QA testers who didnt do any stress testing, the infrastructure team for providing inferior/insufficient tin, the support team for being clueless on how the application works, the marketing team for providing images that are too large and the earth for spinning too fast

We must work for the same company, and you must be in senior management, no accountability you just blamed everyone

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aaaaaaaand we're up. Quickly everyone, try and buy something and make it crash again. We'll call it a "real world production stress test"

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We must work for the same company, and you must be in senior management, no accountability you just blamed everyone

Pffff, management had unrealistic expectations and deadlines. The only team blameless in this is the development team who all know always produces flawless, efficient bug free code

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As a developer I blame the QA testers who didnt do any stress testing, the infrastructure team for providing inferior/insufficient tin, the support team for being clueless on how the application works, the marketing team for providing images that are too large and the earth for spinning too fast

You forgot to blame the devs who wrote the crappy code in the first place ;)

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are IT guys the new versions of politicians ? :nuke: :nuke: :ph34r: :ph34r:

 

Yes yes, I know, I am running for the door, minus hat and coat, cause I might not make it

 

Better watch out. I am an IT guy.  :ph34r:

 

There is no better test for a software system than LIVE.....Hehehehe.  :devil:

 

Even better when it is Black Friday or Cyber Monday. Or when your tax return is due that day.  :eek:

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