pista Posted January 3, 2018 Share I'm posting a pic of the damage - I need to mention this is a climber's bike, not aero. I'm lightweight @63Kg but admit I train and race hard (Strava brag- thread confirms!) This is however my "Special" bike and I do most of my training on an older, similar bike to keep this one like new. I spoke with someone in the know recently who confirm that the top tube definitely has forces pulling, especially working it on climbs, which might be a reason for the two directional crack.Zoom the pic to see if there are any indication of external forces - I know there are many experts in the industry on this forum. If I were taking a chance, I would've submitted an insurance claim.. Btw, I really don't want to name the brand yet, still hoping for an amicable solution. Besides, I honestly believe in the brand but unfortunately sometimes people disappoint people.Seen a crack similar to that once.My friend over clamped his frame in a the repair stand. Link to comment Share on other sites More sharing options...
Thomo Posted January 3, 2018 Share Is it possible that your LBS or whoever works on your bike could have had it clamped in a workstand or caused the crack by some other means.? I was washing my bike the other day and found the front derailleur clamp over-torqued with a nice crack in the seat tube. (thanks LBS) Link to comment Share on other sites More sharing options...
stringbean Posted January 3, 2018 Share Sorry but to me that also looks like it’s been in a clamp of some sorts.I think all manufacturers regardless of brand would not warranty that out of fear of opening a can of worms and the floodgates of warranties will open.It will be interesting to hear if there is anyone on the hub that has had a warranty granted for a crack in that position on a mtb regardless of the brand. Link to comment Share on other sites More sharing options...
stringbean Posted January 3, 2018 Share Sorry I just presumed.Is it road or Mtb? Link to comment Share on other sites More sharing options...
stringbean Posted January 3, 2018 Share Just as a side note.I know one brand that regularly checks strava stats on warranty claims.It a bit difficult when you post you do almost 15000km/year and next day try give impression bike only gets ridden on Sundays Link to comment Share on other sites More sharing options...
Grease_Monkey Posted January 3, 2018 Share Just as a side note.I know one brand that regularly checks strava stats on warranty claims.It a bit difficult when you post you do almost 15000km/year and next day try give impression bike only gets ridden on SundaysShouldn't matter really, frames are warrantied over a given period of time, not km's ridden. Link to comment Share on other sites More sharing options...
stringbean Posted January 3, 2018 Share But does question your credibility if you spin the story “only ridden on sundays by old lady” Link to comment Share on other sites More sharing options...
dasilvarsa Posted January 3, 2018 Share Could have happened when the bike was assembled. Link to comment Share on other sites More sharing options...
the nerd Posted January 3, 2018 Share Just as a side note.I know one brand that regularly checks strava stats on warranty claims. And then what? Link to comment Share on other sites More sharing options...
stringbean Posted January 3, 2018 Share Just to validate claims like “ bike was hanging in garage for the last year” Link to comment Share on other sites More sharing options...
stringbean Posted January 3, 2018 Share Your options areAccept the crash replacement if one was offered.Go thru insurance Bogus Anyone suggesting you go the “ legal route” obviously never has and has no idea what the legal route costs. (Go thru insurance and buy Colnago ) Link to comment Share on other sites More sharing options...
FirstV8 Posted January 3, 2018 Share If you go the insurance route im sure it will be looked at by a assessors who generally are ex bike shop owners or ex cyclists who know their stuff . Link to comment Share on other sites More sharing options...
Grease_Monkey Posted January 3, 2018 Share Your options areAccept the crash replacement if one was offered.Go thru insurance Bogus Anyone suggesting you go the “ legal route” obviously never has and has no idea what the legal route costs. (Go thru insurance and buy Colnago )I would go insurance route, if it's a reputable company like Cyclesure you will be sorted out in a matter of a day or two. I agree with Stringbean here, the legal route is only a real option if you are out to prove a point and are ready to carry some serious legal costs should it not go your way. Link to comment Share on other sites More sharing options...
V12man Posted January 3, 2018 Share I would have a quiet discussion with whomever built that bike up - definately looks like an overtightend stand damage to me - it will be cheaper to get it fixed than to worry about legal claims - by far - send it to Bogus_one and get it fixed and paint touched up and move on with your life - in the greater scheme of things it's not worth stressing about. Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted January 3, 2018 Share Either get it fixed or claim from insurance. That's why you have it. For times when warranty claim is not entertained. Link to comment Share on other sites More sharing options...
MitchConway Posted January 3, 2018 Share When my frame cracked and i was in a little debate with the manufacturers I took it to a gentleman by the name of Graham Kidson (referred to as Carbon Ninja.) He is a machine with carbon and can tell immediately the possible causes! Worth knowing whether to fight on in my opinion! Goodluck. Link to comment Share on other sites More sharing options...
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